某企业IT部服务台管理规范

===== [[01 IT部服务台所负责的规范、方案、流程清单及执行情况>>url:https://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E6%9C%8D%E5%8A%A1%E5%8F%B0/03%20IT%E9%83%A8%E6%9C%8D%E5%8A%A1%E5%8F%B0%E6%89%80%E8%B4%9F%E8%B4%A3%E7%9A%84%E8%A7%84%E8%8C%83%E3%80%81%E6%96%B9%E6%A1%88%E3%80%81%E6%B5%81%E7%A8%8B%E6%B8%85%E5%8D%95%E5%8F%8A%E6%89%A7%E8%A1%8C%E6%83%85%E5%86%B5/]] =====

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===== [[02 IT部服务台职责工作分解与安排>>url:https://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E6%9C%8D%E5%8A%A1%E5%8F%B0/04%20IT%E9%83%A8%E6%9C%8D%E5%8A%A1%E5%8F%B0%E8%81%8C%E8%B4%A3%E5%B7%A5%E4%BD%9C%E5%88%86%E8%A7%A3%E4%B8%8E%E5%AE%89%E6%8E%92/]] =====

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===== [[05 IT部门仓库管理规范>>url:https://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E6%9C%8D%E5%8A%A1%E5%8F%B0/05%20IT%E9%83%A8%E9%97%A8%E4%BB%93%E5%BA%93%E7%AE%A1%E7%90%86%E8%A7%84%E8%8C%83/]] =====

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===== [[06 IT部门服务报告规范>>url:https://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E6%9C%8D%E5%8A%A1%E5%8F%B0/06%20IT%E9%83%A8%E9%97%A8%E6%9C%8D%E5%8A%A1%E6%8A%A5%E5%91%8A%E8%A7%84%E8%8C%83/]] =====

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===== [[07 IT部门业务关系管理规范>>url:https://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E6%9C%8D%E5%8A%A1%E5%8F%B0/07%20IT%E9%83%A8%E9%97%A8%E4%B8%9A%E5%8A%A1%E5%85%B3%E7%B3%BB%E7%AE%A1%E7%90%86%E8%A7%84%E8%8C%83/]] =====

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===== [[08 IT部门服务台管理规范及服务台公告发布规范>>url:https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E6%9C%8D%E5%8A%A1%E5%8F%B0/08%20IT%E9%83%A8%E9%97%A8%E6%9C%8D%E5%8A%A1%E5%8F%B0%E7%AE%A1%E7%90%86%E8%A7%84%E8%8C%83/]] =====

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===== [[09 IT部门服务台网络防毒管理规范及远程处理管理规范>>url:https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E6%9C%8D%E5%8A%A1%E5%8F%B0/09%20IT%E9%83%A8%E9%97%A8%E6%9C%8D%E5%8A%A1%E5%8F%B0%E7%BD%91%E7%BB%9C%E9%98%B2%E6%AF%92%E7%AE%A1%E7%90%86%E8%A7%84%E8%8C%83%E5%8F%8A%E8%BF%9C%E7%A8%8B%E5%A4%84%E7%90%86%E7%AE%A1%E7%90%86%E8%A7%84%E8%8C%83/]] =====

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===== [[10 IT部门服务台供应商及采购员管理规范>>url:https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E6%9C%8D%E5%8A%A1%E5%8F%B0/10%20IT%E9%83%A8%E9%97%A8%E6%9C%8D%E5%8A%A1%E5%8F%B0%E4%BE%9B%E5%BA%94%E5%95%86%E5%8F%8A%E9%87%87%E8%B4%AD%E5%91%98%E7%AE%A1%E7%90%86%E8%A7%84%E8%8C%83/]] =====

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===== [[11 IT部门服务台主机配件管理规范及配件发放与维修规范>>url:https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E6%9C%8D%E5%8A%A1%E5%8F%B0/11%20IT%E9%83%A8%E9%97%A8%E6%9C%8D%E5%8A%A1%E5%8F%B0%E4%B8%BB%E6%9C%BA%E9%85%8D%E4%BB%B6%E7%AE%A1%E7%90%86%E8%A7%84%E8%8C%83%E5%8F%8A%E9%85%8D%E4%BB%B6%E5%8F%91%E6%94%BE%E4%B8%8E%E7%BB%B4%E4%BF%AE%E8%A7%84%E8%8C%83/]] =====

Wiki源代码某企业IT部服务台管理规范