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2 -
3 -
4 -====== ======
5 -
6 -(% class="wikigeneratedid" id="HAcceptancecriteria9A8C6536680751C6" %)
7 7  Acceptance criteria 验收标准
8 8  
9 -(% class="wikigeneratedid" id="HAgile654F6377" %)
10 10  Agile 敏捷
11 11  
12 -(% class="wikigeneratedid" id="HArchitecturemanagementpractice67B667847BA174065B9E8DF5Assetregister8D444EA7767B8BB0" %)
13 13  Architecture management practice 架构管理实践Asset register 资产登记
14 14  
15 -(% class="wikigeneratedid" id="HAvailability53EF75286027" %)
16 16  Availability 可用性
17 17  
18 -(% class="wikigeneratedid" id="HAvailabilitymanagementpractice53EF752860277BA174065B9E8DF5" %)
19 19  Availability management practice 可用性管理实践
20 20  
21 -(% class="wikigeneratedid" id="HBaseline57FA7EBF" %)
22 22  Baseline 基线
23 23  
24 -(% class="wikigeneratedid" id="HBestpractice67004F735B9E8DF5" %)
25 25  Best practice 最佳实践
26 26  
27 -(% class="wikigeneratedid" id="HBigdata59276570636E" %)
28 28  Big data 大数据
29 29  
30 -(% class="wikigeneratedid" id="HBusinessanalysispractice4E1A52A1520667905B9E8DF5" %)
31 31  Business analysis practice 业务分析实践
32 32  
33 -(% class="wikigeneratedid" id="HBusinesscase55464E1A8BBA8BC1" %)
34 34  Business case 商业论证
35 35  
36 -(% class="wikigeneratedid" id="HBusinessimpactanalysisFF08BIAFF094E1A52A15F7154CD52066790" %)
37 37  Business impact analysis （BIA）业务影响分析
38 38  
39 -(% class="wikigeneratedid" id="HBusinessrelationshipmanagementFF08BRMFF094E1A52A151737CFB7BA17406" %)
40 40  Business relationship management （BRM）业务关系管理
41 41  
42 -(% class="wikigeneratedid" id="HCall547C53EB" %)
43 43  Call 呼叫
44 44  
45 -(% class="wikigeneratedid" id="HCall2Fcontactcentre547C53EB4E2D5FC3" %)
46 46  Call/contact centre 呼叫中心
47 47  
48 -(% class="wikigeneratedid" id="HCapability80FD529B" %)
49 49  Capability 能力
50 50  
51 -(% class="wikigeneratedid" id="Hcapacityandperformancemanagementpractice5BB991CF548C602780FD7BA174065B9E8DF5" %)
52 52  capacity and performance management practice 容量和性能管理实践
53 53  
54 -(% class="wikigeneratedid" id="HCapacityplanning5BB991CF8BA15212" %)
55 55  Capacity planning 容量计划
56 56  
57 -(% class="wikigeneratedid" id="HChange53D866F4" %)
58 58  Change 变更
59 59  
60 -(% class="wikigeneratedid" id="HChangeauthority53D866F463886743" %)
61 61  Change authority 变更授权
62 62  
63 -(% class="wikigeneratedid" id="HChangecontrolpractice53D866F463A752365B9E8DF5" %)
64 64  Change control practice 变更控制实践
65 65  
66 -(% class="wikigeneratedid" id="HChangemodel53D866F46A21578B" %)
67 67  Change model 变更模型
68 68  
69 -(% class="wikigeneratedid" id="HChangeschedule53D866F48BA15212" %)
70 70  Change schedule 变更计划
71 71  
72 -(% class="wikigeneratedid" id="HCharging8BA18D39" %)
73 73  Charging 计费
74 74  
75 -(% class="wikigeneratedid" id="HCloudcomputing4E918BA17B97" %)
76 76  Cloud computing 云计算
77 77  
78 -(% class="wikigeneratedid" id="HCompliance540889C4" %)
79 79  Compliance 合规
80 80  
81 -(% class="wikigeneratedid" id="HConfidentiality4FDD5BC66027" %)
82 82  Confidentiality 保密性
83 83  
84 -(% class="wikigeneratedid" id="HConfiguration914D7F6E" %)
85 85  Configuration 配置
86 86  
87 -(% class="wikigeneratedid" id="HConfigurationitemFF08CIFF09914D7F6E9879" %)
88 88  Configuration item（CI）配置项
89 89  
90 -(% class="wikigeneratedid" id="HConfigurationmanagementdatabaseFF08CMDBFF09914D7F6E7BA174066570636E5E93" %)
91 91  Configuration management database（CMDB）配置管理数据库
92 92  
93 -(% class="wikigeneratedid" id="HConfigurationmanagementsystemFF08CMSFF09914D7F6E7BA174067CFB7EDF" %)
94 94  Configuration management system（CMS）配置管理系统
95 95  
96 -(% class="wikigeneratedid" id="HConfigurationrecord914D7F6E8BB05F55" %)
97 97  Configuration record 配置记录
98 98  
99 -(% class="wikigeneratedid" id="HContinualimprovementpractice63017EED65398FDB5B9E8DF5" %)
100 100  Continual improvement practice 持续改进实践
101 101  
102 102  
103 -(% class="wikigeneratedid" id="HContinuousdeployment63017EED90E87F72" %)
104 104  Continuous deployment 持续部署
105 105  
106 -(% class="wikigeneratedid" id="HContinuousintegration2Fcontinuousdelivery63017EED96C66210A02F63017EED90E87F72" %)
107 107  Continuous integration/continuous delivery 持续集成 / 持续部署
108 108  
109 -(% class="wikigeneratedid" id="HControl63A75236" %)
110 110  Control 控制
111 111  
112 -(% class="wikigeneratedid" id="HCost6210672C" %)
113 113  Cost 成本
114 114  
115 -(% class="wikigeneratedid" id="HCostcentre6210672C4E2D5FC3Co-create4EF7503C5171521B" %)
116 116  Cost centre 成本中心Co-create 价值共创
117 117  
118 -(% class="wikigeneratedid" id="HCriticalsuccessfactorFF08CSFFF095173952E6210529F56E07D20" %)
119 119  Critical success factor（CSF）关键成功因素
120 120  
121 -(% class="wikigeneratedid" id="HCulture65875316" %)
122 122  Culture 文化
123 123  
124 -(% class="wikigeneratedid" id="HCustomer5BA26237" %)
125 125  Customer 客户
126 126  
127 -(% class="wikigeneratedid" id="HCustomerexperienceFF08CXFF095BA262374F539A8C" %)
128 128  Customer experience（CX）客户体验
129 129  
130 -(% class="wikigeneratedid" id="HDashboard4EEA8868677F" %)
131 131  Dashboard 仪表板
132 132  
133 -(% class="wikigeneratedid" id="HDeliverandsupport4EA44ED8548C652F6301" %)
134 134  Deliver and support 交付和支持
135 135  
136 -(% class="wikigeneratedid" id="HDemand97006C42" %)
137 137  Demand 需求
138 138  
139 -(% class="wikigeneratedid" id="HDeployment90E87F72" %)
140 140  Deployment 部署
141 141  
142 -(% class="wikigeneratedid" id="HDeploymentmanagementpractice90E87F727BA174065B9E8DF5" %)
143 143  Deployment management practice 部署管理实践
144 144  
145 -(% class="wikigeneratedid" id="HDesignandtransition8BBE8BA1548C8F6C6362" %)
146 146  Design and transition 设计和转换
147 147  
148 -(% class="wikigeneratedid" id="HDesignthinking8BBE8BA1601D7EF4" %)
149 149  Design thinking 设计思维
150 150  
151 -(% class="wikigeneratedid" id="HDevelopmentenvironment5F0053D173AF5883" %)
152 152  Development environment 开发环境
153 153  
154 -(% class="wikigeneratedid" id="HDevOps5F0053D18FD07EF44E004F535316" %)
155 155  DevOps 开发运维一体化
156 156  
157 -(% class="wikigeneratedid" id="HDigitaltransformation65705B5753168F6C578B" %)
158 158  Digital transformation 数字化转型
159 159  
160 -(% class="wikigeneratedid" id="HDisaster707E96BE" %)
161 161  Disaster 灾难
162 162  
163 -(% class="wikigeneratedid" id="HDisasterrecoveryplans707E96BE6062590D8BA15212" %)
164 164  Disaster recovery plans 灾难恢复计划
165 165  
166 -(% class="wikigeneratedid" id="HDriver9A7152A8" %)
167 167  Driver 驱动
168 168  
169 -(% class="wikigeneratedid" id="HEffectiveness670965486027" %)
170 170  Effectiveness 有效性
171 171  
172 -(% class="wikigeneratedid" id="HEfficiency65487387" %)
173 173  Efficiency 效率
174 174  
175 -(% class="wikigeneratedid" id="HEmergencychange7D27602553D866F4" %)
176 176  Emergency change 紧急变更
177 177  
178 -(% class="wikigeneratedid" id="HEngage595152A8" %)
179 179  Engage 契动
180 180  
181 -(% class="wikigeneratedid" id="HEnvironment73AF5883" %)
182 182  Environment 环境
183 183  
184 -(% class="wikigeneratedid" id="HError95198BEF" %)
185 185  Error 错误
186 186  
187 -(% class="wikigeneratedid" id="HErrorcontrol95198BEF63A75236" %)
188 188  Error control 错误控制
189 189  
190 -(% class="wikigeneratedid" id="HEscalation53477EA7" %)
191 191  Escalation 升级
192 192  
193 -(% class="wikigeneratedid" id="HEvent4E8B6001" %)
194 194  Event 事态
195 195  
196 -(% class="wikigeneratedid" id="HExternalcustomer591690E85BA26237" %)
197 197  External customer 外部客户
198 198  
199 -(% class="wikigeneratedid" id="HFailure59316548" %)
200 200  Failure 失效
201 201  
202 -(% class="wikigeneratedid" id="HFeedbackloop53CD998873AF" %)
203 203  Feedback loop 反馈环
204 204  
205 -(% class="wikigeneratedid" id="HFourdimensionsofservicemanagement670D52A17BA1740656DB7EF46A21578B" %)
206 206  Four dimensions of service management 服务管理四维模型
207 207  
208 208  
209 -(% class="wikigeneratedid" id="HGoods8D2754C1" %)
210 210  Goods 货品
211 211  
212 -(% class="wikigeneratedid" id="HGovernance6CBB7406" %)
213 213  Governance 治理
214 214  
215 -(% class="wikigeneratedid" id="HIdentity8EAB4EFD" %)
216 216  Identity 身份
217 217  
218 -(% class="wikigeneratedid" id="HImprove65398FDB" %)
219 219  Improve 改进
220 220  
221 -(% class="wikigeneratedid" id="HIncident4E8B4EF6" %)
222 222  Incident 事件
223 223  
224 -(% class="wikigeneratedid" id="HIncidentmanagement4E8B4EF67BA17406" %)
225 225  Incident management 事件管理
226 226  
227 -(% class="wikigeneratedid" id="HInformationandtechnology4FE1606F548C6280672F" %)
228 228  Information and technology 信息和技术
229 229  
230 -(% class="wikigeneratedid" id="HInformationsecuritymanagementpractice4FE1606F5B8951687BA174065B9E8DF5" %)
231 231  Information security management practice 信息安全管理实践
232 232  
233 -(% class="wikigeneratedid" id="HInformationsecuritypolicy4FE1606F5B8951687B567565" %)
234 234  Information security policy 信息安全策略
235 235  
236 -(% class="wikigeneratedid" id="HInfrastructureandplatformmanagementpractice57FA78408BBE65BD548C5E7353F07BA174065B9E8DF5" %)
237 237  Infrastructure and platform management practice 基础设施和平台管理实践
238 238  
239 -(% class="wikigeneratedid" id="HIntegrity5B8C65746027" %)
240 240  Integrity 完整性
241 241  
242 -(% class="wikigeneratedid" id="HInternalcustomer518590E85BA26237" %)
243 243  Internal customer 内部客户
244 244  
245 -(% class="wikigeneratedid" id="HInternetofThings726980547F51FF08IoTFF09" %)
246 246  Internet of Things 物联网（IoT）
247 247  
248 -(% class="wikigeneratedid" id="HITassetIT8D444EA7" %)
249 249  IT asset IT 资产
250 250  
251 -(% class="wikigeneratedid" id="HITassetmanagementpracticeIT8D444EA77BA174065B9E8DF5" %)
252 252  IT asset management practice IT 资产管理实践
253 253  
254 -(% class="wikigeneratedid" id="HITinfrastructureIT57FA78408BBE65BD" %)
255 255  IT infrastructure IT 基础设施
256 256  
257 -(% class="wikigeneratedid" id="HITserviceIT670D52A1" %)
258 258  IT service IT 服务
259 259  
260 -(% class="wikigeneratedid" id="HITILIT57FA784067B667845E93FF08IT670D52A17BA1740667004F735B9E8DF5FF09" %)
261 261  ITIL IT 基础架构库（IT 服务管理最佳实践）
262 262  
263 -(% class="wikigeneratedid" id="HITILguidingprinciplesITIL63075BFC539F5219" %)
264 264  ITIL guiding principles ITIL 指导原则
265 265  
266 -(% class="wikigeneratedid" id="HITILservicevaluechainITIL670D52A14EF7503C94FE" %)
267 267  ITIL service value chain ITIL 服务价值链
268 268  
269 -(% class="wikigeneratedid" id="HKanban770B677F" %)
270 270  Kanban 看板
271 271  
272 -(% class="wikigeneratedid" id="HKeyperformanceindicatorFF08KPIFF095173952E7EE9654863076807" %)
273 273  Key performance indicator（KPI）关键绩效指标
274 274  
275 -(% class="wikigeneratedid" id="HKnowledgemanagementpractice77E58BC67BA174065B9E8DF5" %)
276 276  Knowledge management practice 知识管理实践
277 277  
278 -(% class="wikigeneratedid" id="HKnownerror5DF277E595198BEF" %)
279 279  Known error 已知错误
280 280  
281 -(% class="wikigeneratedid" id="HLean7CBE76CA" %)
282 282  Lean 精益
283 283  
284 -(% class="wikigeneratedid" id="HLifecycle751F547D5468671F" %)
285 285  Lifecycle 生命周期
286 286  
287 -(% class="wikigeneratedid" id="HLiveenvironment751F4EA773AF5883" %)
288 288  Live environment 生产环境
289 289  
290 -(% class="wikigeneratedid" id="HMaintainability53EF7EF462A46027" %)
291 291  Maintainability 可维护性
292 292  
293 -(% class="wikigeneratedid" id="HMajorincident91CD59274E8B4EF6" %)
294 294  Major incident 重大事件
295 295  
296 -(% class="wikigeneratedid" id="HManagementsystem7BA174064F537CFB" %)
297 297  Management system 管理体系
298 298  
299 -(% class="wikigeneratedid" id="HMaturity6210719F5EA6" %)
300 300  Maturity 成熟度
301 301  
302 -(% class="wikigeneratedid" id="HMeantimebetweenfailuresFF08MTBFFF095E7357476545969C65F695F4" %)
303 303  Mean time between failures（MTBF）平均故障时间
304 304  
305 -(% class="wikigeneratedid" id="HMeantimetorestoreserviceFF08MTRSFF095E7357474FEE590D65F695F4" %)
306 306  Mean time to restore service（MTRS）平均修复时间
307 307  
308 -(% class="wikigeneratedid" id="HMeasurementandreporting6D4B91CF548C62A5544A" %)
309 309  Measurement and reporting 测量和报告
310 310  
311 -(% class="wikigeneratedid" id="HMetric63076807" %)
312 312  Metric 指标
313 313  
314 314  
315 -(% class="wikigeneratedid" id="HMinimumviableproductFF08MVPFF0967005C0F53EF884C4EA754C1" %)
316 316  Minimum viable product（MVP）最小可行产品
317 317  
318 -(% class="wikigeneratedid" id="HMissionstatement4EFB52A163CF8FF0" %)
319 319  Mission statement 任务描述
320 320  
321 -(% class="wikigeneratedid" id="HModel6A21578B" %)
322 322  Model 模型
323 323  
324 -(% class="wikigeneratedid" id="HModelling5EFA6A21" %)
325 325  Modelling 建模
326 326  
327 -(% class="wikigeneratedid" id="HMonitoring76D163A7" %)
328 328  Monitoring 监控
329 329  
330 -(% class="wikigeneratedid" id="HMonitoringandeventmanagementpractice76D163A7548C4E8B60017BA174065B9E8DF5" %)
331 331  Monitoring and event management practice 监控和事态管理实践
332 332  
333 -(% class="wikigeneratedid" id="HObtain2Fbuild83B753D62F67845EFA" %)
334 334  Obtain/build 获取 / 构建
335 335  
336 -(% class="wikigeneratedid" id="HOperation8FD07EF4" %)
337 337  Operation 运维
338 338  
339 -(% class="wikigeneratedid" id="HOperationaltechnology8FD07EF46280672F" %)
340 340  Operational technology 运维技术
341 341  
342 -(% class="wikigeneratedid" id="HOrganization7EC47EC7" %)
343 343  Organization 组织
344 344  
345 -(% class="wikigeneratedid" id="HOrganizationalchangemanagementpractice7EC47EC753D897697BA174065B9E8DF5" %)
346 346  Organizational change management practice 组织变革管理实践
347 347  
348 -(% class="wikigeneratedid" id="HOrganizationalresilience7EC47EC75F396027" %)
349 349  Organizational resilience 组织弹性
350 350  
351 -(% class="wikigeneratedid" id="HOrganizationalvelocity7EC47EC7901F7387" %)
352 352  Organizational velocity 组织速率
353 353  
354 -(% class="wikigeneratedid" id="HOrganizationsandpeople7EC47EC7548C4EBA5458" %)
355 355  Organizations and people 组织和人员
356 356  
357 -(% class="wikigeneratedid" id="HOutcome6210679C" %)
358 358  Outcome 成果
359 359  
360 -(% class="wikigeneratedid" id="HOutput8F9351FAOutsourcing59165305" %)
361 361  Output 输出Outsourcing 外包
362 362  
363 -(% class="wikigeneratedid" id="HPartnersandsuppliers54084F5C4F194F34548C4F9B5E945546" %)
364 364  Partners and suppliers 合作伙伴和供应商
365 365  
366 -(% class="wikigeneratedid" id="HPartnership4F194F34" %)
367 367  Partnership 伙伴
368 368  
369 -(% class="wikigeneratedid" id="HPerformance602780FD" %)
370 370  Performance 性能
371 371  
372 -(% class="wikigeneratedid" id="HPilot8BD58FD0884C" %)
373 373  Pilot 试运行
374 374  
375 -(% class="wikigeneratedid" id="HPlan8BA15212" %)
376 376  Plan 计划
377 377  
378 -(% class="wikigeneratedid" id="HPolicy7B567565" %)
379 379  Policy 策略
380 380  
381 -(% class="wikigeneratedid" id="HPortfoliomanagementpractice7EC454087BA174065B9E8DF5" %)
382 382  Portfolio management practice 组合管理实践
383 383  
384 -(% class="wikigeneratedid" id="HPost-implementationreviewFF08PIRFF095B9E65BD540E8BC45BA1" %)
385 385  Post-implementation review（PIR）实施后评审
386 386  
387 -(% class="wikigeneratedid" id="HPractice5B9E8DF5" %)
388 388  Practice 实践
389 389  
390 -(% class="wikigeneratedid" id="HProblem95EE9898" %)
391 391  Problem 问题
392 392  
393 -(% class="wikigeneratedid" id="HProblemmanagementpractice95EE98987BA174065B9E8DF5" %)
394 394  Problem management practice 问题管理实践
395 395  
396 -(% class="wikigeneratedid" id="HProcedure89C47A0B" %)
397 397  Procedure 规程
398 398  
399 -(% class="wikigeneratedid" id="HProcess6D417A0B" %)
400 400  Process 流程
401 401  
402 -(% class="wikigeneratedid" id="HProduct751F4EA7" %)
403 403  Product 生产
404 404  
405 -(% class="wikigeneratedid" id="HProductionenvironment751F4EA773AF5883" %)
406 406  Production environment 生产环境
407 407  
408 -(% class="wikigeneratedid" id="HProgramme987976EE7FA4" %)
409 409  Programme 项目群
410 410  
411 -(% class="wikigeneratedid" id="HProject987976EE" %)
412 412  Project 项目
413 413  
414 -(% class="wikigeneratedid" id="HProjectmanagementpractice987976EE7BA174065B9E8DF5" %)
415 415  Project management practice 项目管理实践
416 416  
417 -(% class="wikigeneratedid" id="HQuickwin901F8D62" %)
418 418  Quick win 速赢
419 419  
420 420  
421 -(% class="wikigeneratedid" id="HRecord8BB05F55" %)
422 422  Record 记录
423 423  
424 -(% class="wikigeneratedid" id="HRecovery6062590D" %)
425 425  Recovery 恢复
426 426  
427 -(% class="wikigeneratedid" id="HRecoverypointobjectiveFF08RPOFF096062590D70B976EE6807" %)
428 428  Recovery point objective（RPO）恢复点目标
429 429  
430 -(% class="wikigeneratedid" id="HRecoverytimeobjectiveFF08RTOFF096062590D65F695F476EE6807" %)
431 431  Recovery time objective（RTO）恢复时间目标
432 432  
433 -(% class="wikigeneratedid" id="HRelationshipmanagementpractice51737CFB7BA174065B9E8DF5" %)
434 434  Relationship management practice 关系管理实践
435 435  
436 -(% class="wikigeneratedid" id="HRelease7248672CFF0853D15E03FF09" %)
437 437  Release 版本（发布）
438 438  
439 -(% class="wikigeneratedid" id="HReleasemanagementpractice53D15E037BA174065B9E8DF5" %)
440 440  Release management practice 发布管理实践
441 441  
442 -(% class="wikigeneratedid" id="HReliability53EF97606027" %)
443 443  Reliability 可靠性
444 444  
445 -(% class="wikigeneratedid" id="HRequestcatalogue8BF76C4276EE5F55" %)
446 446  Request catalogue 请求目录
447 447  
448 -(% class="wikigeneratedid" id="HRequestforchangeFF08RFCFF0953D866F475338BF75355" %)
449 449  Request for change（RFC）变更申请单
450 450  
451 -(% class="wikigeneratedid" id="HResolution89E351B3" %)
452 452  Resolution 解决
453 453  
454 -(% class="wikigeneratedid" id="HResource8D446E90" %)
455 455  Resource 资源
456 456  
457 -(% class="wikigeneratedid" id="HRetire505C7528" %)
458 458  Retire 停用
459 459  
460 -(% class="wikigeneratedid" id="HRisk98CE9669" %)
461 461  Risk 风险
462 462  
463 -(% class="wikigeneratedid" id="HRiskassessment98CE96698BC44F30" %)
464 464  Risk assessment 风险评估
465 465  
466 -(% class="wikigeneratedid" id="HRiskmanagementpractice98CE96697BA174065B9E8DF5" %)
467 467  Risk management practice 风险管理实践
468 468  
469 -(% class="wikigeneratedid" id="HService670D52A1" %)
470 470  Service 服务
471 471  
472 -(% class="wikigeneratedid" id="HServiceaction670D52A152A84F5C" %)
473 473  Service action 服务动作
474 474  
475 -(% class="wikigeneratedid" id="HServicearchitecture670D52A167B66784" %)
476 476  Service architecture 服务架构
477 477  
478 -(% class="wikigeneratedid" id="HServicecatalogue670D52A176EE5F55" %)
479 479  Service catalogue 服务目录
480 480  
481 -(% class="wikigeneratedid" id="HServicecataloguemanagementpractice670D52A176EE5F557BA174065B9E8DF5" %)
482 482  Service catalogue management practice 服务目录管理实践
483 483  
484 -(% class="wikigeneratedid" id="HServiceconfigurationmanagementpractice670D52A1914D7F6E7BA174065B9E8DF5" %)
485 485  Service configuration management practice 服务配置管理实践
486 486  
487 -(% class="wikigeneratedid" id="HServiceconsumption670D52A16D888D39" %)
488 488  Service consumption 服务消费
489 489  
490 -(% class="wikigeneratedid" id="HServicecontinuitymanagementpractice670D52A18FDE7EED60277BA174065B9E8DF5" %)
491 491  Service continuity management practice 服务连续性管理实践
492 492  
493 -(% class="wikigeneratedid" id="HServicedesignpractice670D52A18BBE8BA15B9E8DF5" %)
494 494  Service design practice 服务设计实践
495 495  
496 -(% class="wikigeneratedid" id="HServicedesk670D52A153F0" %)
497 497  Service desk 服务台
498 498  
499 -(% class="wikigeneratedid" id="HServicedeskpractice670D52A153F05B9E8DF5" %)
500 500  Service desk practice 服务台实践
501 501  
502 -(% class="wikigeneratedid" id="HServicefinancialmanagementpractice670D52A18D2252A17BA174065B9E8DF5" %)
503 503  Service financial management practice 服务财务管理实践
504 504  
505 -(% class="wikigeneratedid" id="HServicelevel670D52A17EA7522B" %)
506 506  Service level 服务级别
507 507  
508 -(% class="wikigeneratedid" id="HServicelevelagreementFF08SLAFF09670D52A17EA7522B534F8BAE" %)
509 509  Service level agreement（SLA）服务级别协议
510 510  
511 -(% class="wikigeneratedid" id="HServicelevelmanagementpractice670D52A17EA7522B7BA174065B9E8DF5" %)
512 512  Service level management practice 服务级别管理实践
513 513  
514 -(% class="wikigeneratedid" id="HServicemanagement670D52A17BA17406" %)
515 515  Service management 服务管理
516 516  
517 -(% class="wikigeneratedid" id="HServiceoffering670D52A14F9B5E94" %)
518 518  Service offering 服务供应
519 519  
520 -(% class="wikigeneratedid" id="HServiceowner670D52A18D1F8D234EBA" %)
521 521  Service owner 服务负责人
522 522  
523 -(% class="wikigeneratedid" id="HServiceportfolio670D52A17EC45408" %)
524 524  Service portfolio 服务组合
525 525  
526 526  
527 -(% class="wikigeneratedid" id="HServiceprovider670D52A163D04F9B8005" %)
528 528  Service provider 服务提供者
529 529  
530 -(% class="wikigeneratedid" id="HServiceprovision670D52A163D04F9B" %)
531 531  Service provision 服务提供
532 532  
533 -(% class="wikigeneratedid" id="HServicerelationship670D52A151737CFB" %)
534 534  Service relationship 服务关系
535 535  
536 -(% class="wikigeneratedid" id="HServicerelationshipmanagement670D52A151737CFB7BA17406" %)
537 537  Service relationship management 服务关系管理
538 538  
539 -(% class="wikigeneratedid" id="HServicerequest670D52A18BF76C42" %)
540 540  Service request 服务请求
541 541  
542 -(% class="wikigeneratedid" id="HServicerequestmanagementpractice670D52A18BF76C427BA174065B9E8DF5" %)
543 543  Service request management practice 服务请求管理实践
544 544  
545 -(% class="wikigeneratedid" id="HServicevalidationandtestingpractice670D52A19A8C8BC14E0E6D4B8BD5" %)
546 546  Service validation and testing practice 服务验证与测试
547 547  
548 -(% class="wikigeneratedid" id="HServicevaluesystemFF08SVSFF09670D52A14EF7503C7CFB7EDF" %)
549 549  Service value system（SVS）服务价值系统
550 550  
551 -(% class="wikigeneratedid" id="HSoftwaredevelopmentandmanagementpractice8F6F4EF65F0053D1548C7BA174065B9E8DF5" %)
552 552  Software development and management practice 软件开发和管理实践
553 553  
554 -(% class="wikigeneratedid" id="HSourcing53D15305" %)
555 555  Sourcing 发包
556 556  
557 -(% class="wikigeneratedid" id="HSpecification89C48303" %)
558 558  Specification 规范
559 559  
560 -(% class="wikigeneratedid" id="HSponsor53D18D774EBAFF088D5E52A94EBAFF09" %)
561 561  Sponsor 发起人（赞助人）
562 562  
563 -(% class="wikigeneratedid" id="HStakeholder52295BB35E727CFB4EBAFF08522976CA76F851738005FF09" %)
564 564  Stakeholder 利害干系人（利益相关者）
565 565  
566 -(% class="wikigeneratedid" id="HStandard680751C6" %)
567 567  Standard 标准
568 568  
569 -(% class="wikigeneratedid" id="HStandardchange680751C653D866F4" %)
570 570  Standard change 标准变更
571 571  
572 -(% class="wikigeneratedid" id="HStatus72B66001" %)
573 573  Status 状态
574 574  
575 -(% class="wikigeneratedid" id="HStrategymanagementpractice621875657BA174065B9E8DF5" %)
576 576  Strategy management practice 战略管理实践
577 577  
578 -(% class="wikigeneratedid" id="HSupplier4F9B5E945546" %)
579 579  Supplier 供应商
580 580  
581 -(% class="wikigeneratedid" id="HSuppliermanagementpractice4F9B5E9455467BA174065B9E8DF5" %)
582 582  Supplier management practice 供应商管理实践
583 583  
584 -(% class="wikigeneratedid" id="HSupportteam652F630156E2961F" %)
585 585  Support team 支持团队
586 586  
587 -(% class="wikigeneratedid" id="HSystem7CFB7EDF" %)
588 588  System 系统
589 589  
590 -(% class="wikigeneratedid" id="HSystemsthinking7CFB7EDF5316601D7EF4" %)
591 591  Systems thinking 系统化思维
592 592  
593 -(% class="wikigeneratedid" id="HTechnicaldebt6280672F503A52A1" %)
594 594  Technical debt 技术债务
595 595  
596 -(% class="wikigeneratedid" id="HTestenvironment6D4B8BD573AF5883" %)
597 597  Test environment 测试环境
598 598  
599 -(% class="wikigeneratedid" id="HThirdparty7B2C4E0965B9" %)
600 600  Third party 第三方
601 601  
602 -(% class="wikigeneratedid" id="HThroughput541E541091CF" %)
603 603  Throughput 吞吐量
604 604  
605 -(% class="wikigeneratedid" id="HTransaction8F6C6362" %)
606 606  Transaction 转换
607 607  
608 -(% class="wikigeneratedid" id="HUsecase75284F8B" %)
609 609  Use case 用例
610 610  
611 -(% class="wikigeneratedid" id="HUser75286237" %)
612 612  User 用户
613 613  
614 -(% class="wikigeneratedid" id="HUtility529F7528" %)
615 615  Utility 功用
616 616  
617 -(% class="wikigeneratedid" id="HUtilityrequirements529F752897006C42" %)
618 618  Utility requirements 功用需求
619 619  
620 -(% class="wikigeneratedid" id="HUserexperience28UXFF09752862374F539A8C" %)
621 621  User experience(UX）用户体验
622 622  
623 -(% class="wikigeneratedid" id="HValidation9A8C8BC1" %)
624 624  Validation 验证
625 625  
626 -(% class="wikigeneratedid" id="HValue4EF7503C" %)
627 627  Value 价值
628 628  
629 -(% class="wikigeneratedid" id="HValuestream4EF7503C6D41" %)
630 630  Value stream 价值流
631 631  
632 -(% class="wikigeneratedid" id="HValuestreamsandprocesses4EF7503C6D41548C6D417A0B" %)
420 +
633 633  Value streams and processes 价值流和流程
634 634  
635 -(% class="wikigeneratedid" id="HVision613F666F" %)
636 636  Vision 愿景
637 637  
638 -(% class="wikigeneratedid" id="HWarranty529F6548" %)
639 639  Warranty 功效
640 640  
641 -(% class="wikigeneratedid" id="HWarrantyrequirements529F654897006C42" %)
642 642  Warranty requirements 功效需求
643 643  
644 -(% class="wikigeneratedid" id="HWaterfallmethod70115E035F0F65B96CD5" %)
645 645  Waterfall method 瀑布式方法
646 646  
647 -(% class="wikigeneratedid" id="HWorkinstruction5DE54F5C63075BFC4E66" %)
648 648  Work instruction 工作指导书
649 649  
650 -(% class="wikigeneratedid" id="HWorkaround89C4907F63AA65BDFF084E3465F689E351B365B96848FF09" %)
651 651  Workaround 规避措施（临时解决方案）
652 652  
653 -(% class="wikigeneratedid" id="HWorkforceandtalentmanagementpractice52B352A8529B548C4EBA624D7BA174065B9E8DF5" %)
654 654  Workforce and talent management practice 劳动力和人才管理实践
655 -
656 -
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