From version < 4.1 >
edited by superadmin
on 2024/04/02, 17:37
To version < 2.1 >
edited by superadmin
on 2024/03/28, 16:41
< >
Change comment: There is no comment for this version

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3 3  
4 4  ====== ======
5 5  
6 -(% class="wikigeneratedid" id="HAcceptancecriteria9A8C6536680751C6" %)
7 -Acceptance criteria 验收标准
6 +====== Acceptance criteria 验收标准 ======
8 8  
9 -(% class="wikigeneratedid" id="HAgile654F6377" %)
10 -Agile 敏捷
8 +====== Agile 敏捷 ======
11 11  
12 -(% class="wikigeneratedid" id="HArchitecturemanagementpractice67B667847BA174065B9E8DF5Assetregister8D444EA7767B8BB0" %)
13 -Architecture management practice 架构管理实践Asset register 资产登记
10 +====== Architecture management practice 架构管理实践Asset register 资产登记 ======
14 14  
15 -(% class="wikigeneratedid" id="HAvailability53EF75286027" %)
16 -Availability 可用性
12 +====== Availability 可用性 ======
17 17  
18 -(% class="wikigeneratedid" id="HAvailabilitymanagementpractice53EF752860277BA174065B9E8DF5" %)
19 -Availability management practice 可用性管理实践
14 +====== Availability management practice 可用性管理实践 ======
20 20  
21 -(% class="wikigeneratedid" id="HBaseline57FA7EBF" %)
22 -Baseline 基线
16 +====== Baseline 基线 ======
23 23  
24 -(% class="wikigeneratedid" id="HBestpractice67004F735B9E8DF5" %)
25 -Best practice 最佳实践
18 +====== Best practice 最佳实践 ======
26 26  
27 -(% class="wikigeneratedid" id="HBigdata59276570636E" %)
28 -Big data 大数据
20 +====== Big data 大数据 ======
29 29  
30 -(% class="wikigeneratedid" id="HBusinessanalysispractice4E1A52A1520667905B9E8DF5" %)
31 -Business analysis practice 业务分析实践
22 +====== Business analysis practice 业务分析实践 ======
32 32  
33 -(% class="wikigeneratedid" id="HBusinesscase55464E1A8BBA8BC1" %)
34 -Business case 商业论证
24 +====== Business case 商业论证 ======
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36 -(% class="wikigeneratedid" id="HBusinessimpactanalysisFF08BIAFF094E1A52A15F7154CD52066790" %)
37 -Business impact analysis (BIA)业务影响分析
26 +====== Business impact analysis (BIA)业务影响分析 ======
38 38  
39 -(% class="wikigeneratedid" id="HBusinessrelationshipmanagementFF08BRMFF094E1A52A151737CFB7BA17406" %)
40 -Business relationship management (BRM)业务关系管理
28 +====== Business relationship management (BRM)业务关系管理 ======
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42 -(% class="wikigeneratedid" id="HCall547C53EB" %)
43 -Call 呼叫
30 +====== Call 呼叫 ======
44 44  
45 -(% class="wikigeneratedid" id="HCall2Fcontactcentre547C53EB4E2D5FC3" %)
46 -Call/contact centre 呼叫中心
32 +====== Call/contact centre 呼叫中心 ======
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48 -(% class="wikigeneratedid" id="HCapability80FD529B" %)
49 -Capability 能力
34 +====== Capability 能力 ======
50 50  
51 -(% class="wikigeneratedid" id="Hcapacityandperformancemanagementpractice5BB991CF548C602780FD7BA174065B9E8DF5" %)
52 -capacity and performance management practice 容量和性能管理实践
36 +====== capacity and performance management practice 容量和性能管理实践 ======
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54 -(% class="wikigeneratedid" id="HCapacityplanning5BB991CF8BA15212" %)
55 -Capacity planning 容量计划
38 +====== Capacity planning 容量计划 ======
56 56  
57 -(% class="wikigeneratedid" id="HChange53D866F4" %)
58 -Change 变更
40 +====== Change 变更 ======
59 59  
60 -(% class="wikigeneratedid" id="HChangeauthority53D866F463886743" %)
61 -Change authority 变更授权
42 +====== Change authority 变更授权 ======
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63 -(% class="wikigeneratedid" id="HChangecontrolpractice53D866F463A752365B9E8DF5" %)
64 -Change control practice 变更控制实践
44 +====== Change control practice 变更控制实践 ======
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66 -(% class="wikigeneratedid" id="HChangemodel53D866F46A21578B" %)
67 -Change model 变更模型
46 +====== Change model 变更模型 ======
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69 -(% class="wikigeneratedid" id="HChangeschedule53D866F48BA15212" %)
70 -Change schedule 变更计划
48 +====== Change schedule 变更计划 ======
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72 -(% class="wikigeneratedid" id="HCharging8BA18D39" %)
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50 +====== Charging 计费 ======
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75 -(% class="wikigeneratedid" id="HCloudcomputing4E918BA17B97" %)
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52 +====== Cloud computing 云计算 ======
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79 -Compliance 合规
54 +====== Compliance 合规 ======
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81 -(% class="wikigeneratedid" id="HConfidentiality4FDD5BC66027" %)
82 -Confidentiality 保密性
56 +====== Confidentiality 保密性 ======
83 83  
84 -(% class="wikigeneratedid" id="HConfiguration914D7F6E" %)
85 -Configuration 配置
58 +====== Configuration 配置 ======
86 86  
87 -(% class="wikigeneratedid" id="HConfigurationitemFF08CIFF09914D7F6E9879" %)
88 -Configuration item(CI)配置项
60 +====== Configuration item(CI)配置项 ======
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90 -(% class="wikigeneratedid" id="HConfigurationmanagementdatabaseFF08CMDBFF09914D7F6E7BA174066570636E5E93" %)
91 -Configuration management database(CMDB)配置管理数据库
62 +====== Configuration management database(CMDB)配置管理数据库 ======
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93 -(% class="wikigeneratedid" id="HConfigurationmanagementsystemFF08CMSFF09914D7F6E7BA174067CFB7EDF" %)
94 -Configuration management system(CMS)配置管理系统
64 +====== Configuration management system(CMS)配置管理系统 ======
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96 -(% class="wikigeneratedid" id="HConfigurationrecord914D7F6E8BB05F55" %)
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66 +====== Configuration record 配置记录 ======
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99 -(% class="wikigeneratedid" id="HContinualimprovementpractice63017EED65398FDB5B9E8DF5" %)
100 -Continual improvement practice 持续改进实践
68 +====== Continual improvement practice 持续改进实践 ======
101 101  
70 +====== ======
102 102  
103 -(% class="wikigeneratedid" id="HContinuousdeployment63017EED90E87F72" %)
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72 +====== Continuous deployment 持续部署 ======
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107 -Continuous integration/continuous delivery 持续集成 / 持续部署
74 +====== Continuous integration/continuous delivery 持续集成 / 持续部署 ======
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109 -(% class="wikigeneratedid" id="HControl63A75236" %)
110 -Control 控制
76 +====== Control 控制 ======
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112 -(% class="wikigeneratedid" id="HCost6210672C" %)
113 -Cost 成本
78 +====== Cost 成本 ======
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115 -(% class="wikigeneratedid" id="HCostcentre6210672C4E2D5FC3Co-create4EF7503C5171521B" %)
116 -Cost centre 成本中心Co-create 价值共创
80 +====== Cost centre 成本中心Co-create 价值共创 ======
117 117  
118 -(% class="wikigeneratedid" id="HCriticalsuccessfactorFF08CSFFF095173952E6210529F56E07D20" %)
119 -Critical success factor(CSF)关键成功因素
82 +====== Critical success factor(CSF)关键成功因素 ======
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121 -(% class="wikigeneratedid" id="HCulture65875316" %)
122 -Culture 文化
84 +====== Culture 文化 ======
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124 -(% class="wikigeneratedid" id="HCustomer5BA26237" %)
125 -Customer 客户
86 +====== Customer 客户 ======
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127 -(% class="wikigeneratedid" id="HCustomerexperienceFF08CXFF095BA262374F539A8C" %)
128 -Customer experience(CX)客户体验
88 +====== Customer experience(CX)客户体验 ======
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130 -(% class="wikigeneratedid" id="HDashboard4EEA8868677F" %)
131 -Dashboard 仪表板
90 +====== Dashboard 仪表板 ======
132 132  
133 -(% class="wikigeneratedid" id="HDeliverandsupport4EA44ED8548C652F6301" %)
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92 +====== Deliver and support 交付和支持 ======
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136 -(% class="wikigeneratedid" id="HDemand97006C42" %)
137 -Demand 需求
94 +====== Demand 需求 ======
138 138  
139 -(% class="wikigeneratedid" id="HDeployment90E87F72" %)
140 -Deployment 部署
96 +====== Deployment 部署 ======
141 141  
142 -(% class="wikigeneratedid" id="HDeploymentmanagementpractice90E87F727BA174065B9E8DF5" %)
143 -Deployment management practice 部署管理实践
98 +====== Deployment management practice 部署管理实践 ======
144 144  
145 -(% class="wikigeneratedid" id="HDesignandtransition8BBE8BA1548C8F6C6362" %)
146 -Design and transition 设计和转换
100 +====== Design and transition 设计和转换 ======
147 147  
148 -(% class="wikigeneratedid" id="HDesignthinking8BBE8BA1601D7EF4" %)
149 -Design thinking 设计思维
102 +====== Design thinking 设计思维 ======
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151 -(% class="wikigeneratedid" id="HDevelopmentenvironment5F0053D173AF5883" %)
152 -Development environment 开发环境
104 +====== Development environment 开发环境 ======
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154 -(% class="wikigeneratedid" id="HDevOps5F0053D18FD07EF44E004F535316" %)
155 -DevOps 开发运维一体化
106 +====== DevOps 开发运维一体化 ======
156 156  
157 -(% class="wikigeneratedid" id="HDigitaltransformation65705B5753168F6C578B" %)
158 -Digital transformation 数字化转型
108 +====== Digital transformation 数字化转型 ======
159 159  
160 -(% class="wikigeneratedid" id="HDisaster707E96BE" %)
161 -Disaster 灾难
110 +====== Disaster 灾难 ======
162 162  
163 -(% class="wikigeneratedid" id="HDisasterrecoveryplans707E96BE6062590D8BA15212" %)
164 -Disaster recovery plans 灾难恢复计划
112 +====== Disaster recovery plans 灾难恢复计划 ======
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166 -(% class="wikigeneratedid" id="HDriver9A7152A8" %)
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114 +====== Driver 驱动 ======
168 168  
169 -(% class="wikigeneratedid" id="HEffectiveness670965486027" %)
170 -Effectiveness 有效性
116 +====== Effectiveness 有效性 ======
171 171  
172 -(% class="wikigeneratedid" id="HEfficiency65487387" %)
173 -Efficiency 效率
118 +====== Efficiency 效率 ======
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120 +====== Emergency change 紧急变更 ======
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122 +====== Engage 契动 ======
180 180  
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182 -Environment 环境
124 +====== Environment 环境 ======
183 183  
184 -(% class="wikigeneratedid" id="HError95198BEF" %)
185 -Error 错误
126 +====== Error 错误 ======
186 186  
187 -(% class="wikigeneratedid" id="HErrorcontrol95198BEF63A75236" %)
188 -Error control 错误控制
128 +====== Error control 错误控制 ======
189 189  
190 -(% class="wikigeneratedid" id="HEscalation53477EA7" %)
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130 +====== Escalation 升级 ======
192 192  
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132 +====== Event 事态 ======
195 195  
196 -(% class="wikigeneratedid" id="HExternalcustomer591690E85BA26237" %)
197 -External customer 外部客户
134 +====== External customer 外部客户 ======
198 198  
199 -(% class="wikigeneratedid" id="HFailure59316548" %)
200 -Failure 失效
136 +====== Failure 失效 ======
201 201  
202 -(% class="wikigeneratedid" id="HFeedbackloop53CD998873AF" %)
203 -Feedback loop 反馈环
138 +====== Feedback loop 反馈环 ======
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205 -(% class="wikigeneratedid" id="HFourdimensionsofservicemanagement670D52A17BA1740656DB7EF46A21578B" %)
206 -Four dimensions of service management 服务管理四维模型
140 +====== Four dimensions of service management 服务管理四维模型 ======
207 207  
142 +====== ======
208 208  
209 -(% class="wikigeneratedid" id="HGoods8D2754C1" %)
210 -Goods 货品
144 +====== Goods 货品 ======
211 211  
212 -(% class="wikigeneratedid" id="HGovernance6CBB7406" %)
213 -Governance 治理
146 +====== Governance 治理 ======
214 214  
215 -(% class="wikigeneratedid" id="HIdentity8EAB4EFD" %)
216 -Identity 身份
148 +====== Identity 身份 ======
217 217  
218 -(% class="wikigeneratedid" id="HImprove65398FDB" %)
219 -Improve 改进
150 +====== Improve 改进 ======
220 220  
221 -(% class="wikigeneratedid" id="HIncident4E8B4EF6" %)
222 -Incident 事件
152 +====== Incident 事件 ======
223 223  
224 -(% class="wikigeneratedid" id="HIncidentmanagement4E8B4EF67BA17406" %)
225 -Incident management 事件管理
154 +====== Incident management 事件管理 ======
226 226  
227 -(% class="wikigeneratedid" id="HInformationandtechnology4FE1606F548C6280672F" %)
228 -Information and technology 信息和技术
156 +====== Information and technology 信息和技术 ======
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230 -(% class="wikigeneratedid" id="HInformationsecuritymanagementpractice4FE1606F5B8951687BA174065B9E8DF5" %)
231 -Information security management practice 信息安全管理实践
158 +====== Information security management practice 信息安全管理实践 ======
232 232  
233 -(% class="wikigeneratedid" id="HInformationsecuritypolicy4FE1606F5B8951687B567565" %)
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160 +====== Information security policy 信息安全策略 ======
235 235  
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237 -Infrastructure and platform management practice 基础设施和平台管理实践
162 +====== Infrastructure and platform management practice 基础设施和平台管理实践 ======
238 238  
239 -(% class="wikigeneratedid" id="HIntegrity5B8C65746027" %)
240 -Integrity 完整性
164 +====== Integrity 完整性 ======
241 241  
242 -(% class="wikigeneratedid" id="HInternalcustomer518590E85BA26237" %)
243 -Internal customer 内部客户
166 +====== Internal customer 内部客户 ======
244 244  
245 -(% class="wikigeneratedid" id="HInternetofThings726980547F51FF08IoTFF09" %)
246 -Internet of Things 物联网(IoT)
168 +====== Internet of Things 物联网(IoT) ======
247 247  
248 -(% class="wikigeneratedid" id="HITassetIT8D444EA7" %)
249 -IT asset IT 资产
170 +====== IT asset IT 资产 ======
250 250  
251 -(% class="wikigeneratedid" id="HITassetmanagementpracticeIT8D444EA77BA174065B9E8DF5" %)
252 -IT asset management practice IT 资产管理实践
172 +====== IT asset management practice IT 资产管理实践 ======
253 253  
254 -(% class="wikigeneratedid" id="HITinfrastructureIT57FA78408BBE65BD" %)
255 -IT infrastructure IT 基础设施
174 +====== IT infrastructure IT 基础设施 ======
256 256  
257 -(% class="wikigeneratedid" id="HITserviceIT670D52A1" %)
258 -IT service IT 服务
176 +====== IT service IT 服务 ======
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260 -(% class="wikigeneratedid" id="HITILIT57FA784067B667845E93FF08IT670D52A17BA1740667004F735B9E8DF5FF09" %)
261 -ITIL IT 基础架构库(IT 服务管理最佳实践)
178 +====== ITIL IT 基础架构库(IT 服务管理最佳实践) ======
262 262  
263 -(% class="wikigeneratedid" id="HITILguidingprinciplesITIL63075BFC539F5219" %)
264 -ITIL guiding principles ITIL 指导原则
180 +====== ITIL guiding principles ITIL 指导原则 ======
265 265  
266 -(% class="wikigeneratedid" id="HITILservicevaluechainITIL670D52A14EF7503C94FE" %)
267 -ITIL service value chain ITIL 服务价值链
182 +====== ITIL service value chain ITIL 服务价值链 ======
268 268  
269 -(% class="wikigeneratedid" id="HKanban770B677F" %)
270 -Kanban 看板
184 +====== Kanban 看板 ======
271 271  
272 -(% class="wikigeneratedid" id="HKeyperformanceindicatorFF08KPIFF095173952E7EE9654863076807" %)
273 -Key performance indicator(KPI)关键绩效指标
186 +====== Key performance indicator(KPI)关键绩效指标 ======
274 274  
275 -(% class="wikigeneratedid" id="HKnowledgemanagementpractice77E58BC67BA174065B9E8DF5" %)
276 -Knowledge management practice 知识管理实践
188 +====== Knowledge management practice 知识管理实践 ======
277 277  
278 -(% class="wikigeneratedid" id="HKnownerror5DF277E595198BEF" %)
279 -Known error 已知错误
190 +====== Known error 已知错误 ======
280 280  
281 -(% class="wikigeneratedid" id="HLean7CBE76CA" %)
282 -Lean 精益
192 +====== Lean 精益 ======
283 283  
284 -(% class="wikigeneratedid" id="HLifecycle751F547D5468671F" %)
285 -Lifecycle 生命周期
194 +====== Lifecycle 生命周期 ======
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287 -(% class="wikigeneratedid" id="HLiveenvironment751F4EA773AF5883" %)
288 -Live environment 生产环境
196 +====== Live environment 生产环境 ======
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290 -(% class="wikigeneratedid" id="HMaintainability53EF7EF462A46027" %)
291 -Maintainability 可维护性
198 +====== Maintainability 可维护性 ======
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293 -(% class="wikigeneratedid" id="HMajorincident91CD59274E8B4EF6" %)
294 -Major incident 重大事件
200 +====== Major incident 重大事件 ======
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296 -(% class="wikigeneratedid" id="HManagementsystem7BA174064F537CFB" %)
297 -Management system 管理体系
202 +====== Management system 管理体系 ======
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299 -(% class="wikigeneratedid" id="HMaturity6210719F5EA6" %)
300 -Maturity 成熟度
204 +====== Maturity 成熟度 ======
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302 -(% class="wikigeneratedid" id="HMeantimebetweenfailuresFF08MTBFFF095E7357476545969C65F695F4" %)
303 -Mean time between failures(MTBF)平均故障时间
206 +====== Mean time between failures(MTBF)平均故障时间 ======
304 304  
305 -(% class="wikigeneratedid" id="HMeantimetorestoreserviceFF08MTRSFF095E7357474FEE590D65F695F4" %)
306 -Mean time to restore service(MTRS)平均修复时间
208 +====== Mean time to restore service(MTRS)平均修复时间 ======
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308 -(% class="wikigeneratedid" id="HMeasurementandreporting6D4B91CF548C62A5544A" %)
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210 +====== Measurement and reporting 测量和报告 ======
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311 -(% class="wikigeneratedid" id="HMetric63076807" %)
312 -Metric 指标
212 +====== Metric 指标 ======
313 313  
214 +====== ======
314 314  
315 -(% class="wikigeneratedid" id="HMinimumviableproductFF08MVPFF0967005C0F53EF884C4EA754C1" %)
316 -Minimum viable product(MVP)最小可行产品
216 +====== Minimum viable product(MVP)最小可行产品 ======
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318 -(% class="wikigeneratedid" id="HMissionstatement4EFB52A163CF8FF0" %)
319 -Mission statement 任务描述
218 +====== Mission statement 任务描述 ======
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322 -Model 模型
220 +====== Model 模型 ======
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324 -(% class="wikigeneratedid" id="HModelling5EFA6A21" %)
325 -Modelling 建模
222 +====== Modelling 建模 ======
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327 -(% class="wikigeneratedid" id="HMonitoring76D163A7" %)
328 -Monitoring 监控
224 +====== Monitoring 监控 ======
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330 -(% class="wikigeneratedid" id="HMonitoringandeventmanagementpractice76D163A7548C4E8B60017BA174065B9E8DF5" %)
331 -Monitoring and event management practice 监控和事态管理实践
226 +====== Monitoring and event management practice 监控和事态管理实践 ======
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333 -(% class="wikigeneratedid" id="HObtain2Fbuild83B753D62F67845EFA" %)
334 -Obtain/build 获取 / 构建
228 +====== Obtain/build 获取 / 构建 ======
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337 -Operation 运维
230 +====== Operation 运维 ======
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340 -Operational technology 运维技术
232 +====== Operational technology 运维技术 ======
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342 -(% class="wikigeneratedid" id="HOrganization7EC47EC7" %)
343 -Organization 组织
234 +====== Organization 组织 ======
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345 -(% class="wikigeneratedid" id="HOrganizationalchangemanagementpractice7EC47EC753D897697BA174065B9E8DF5" %)
346 -Organizational change management practice 组织变革管理实践
236 +====== Organizational change management practice 组织变革管理实践 ======
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348 -(% class="wikigeneratedid" id="HOrganizationalresilience7EC47EC75F396027" %)
349 -Organizational resilience 组织弹性
238 +====== Organizational resilience 组织弹性 ======
350 350  
351 -(% class="wikigeneratedid" id="HOrganizationalvelocity7EC47EC7901F7387" %)
352 -Organizational velocity 组织速率
240 +====== Organizational velocity 组织速率 ======
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354 -(% class="wikigeneratedid" id="HOrganizationsandpeople7EC47EC7548C4EBA5458" %)
355 -Organizations and people 组织和人员
242 +====== Organizations and people 组织和人员 ======
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357 -(% class="wikigeneratedid" id="HOutcome6210679C" %)
358 -Outcome 成果
244 +====== Outcome 成果 ======
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361 -Output 输出Outsourcing 外包
246 +====== Output 输出Outsourcing 外包 ======
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363 -(% class="wikigeneratedid" id="HPartnersandsuppliers54084F5C4F194F34548C4F9B5E945546" %)
364 -Partners and suppliers 合作伙伴和供应商
248 +====== Partners and suppliers 合作伙伴和供应商 ======
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366 -(% class="wikigeneratedid" id="HPartnership4F194F34" %)
367 -Partnership 伙伴
250 +====== Partnership 伙伴 ======
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369 -(% class="wikigeneratedid" id="HPerformance602780FD" %)
370 -Performance 性能
252 +====== Performance 性能 ======
371 371  
372 -(% class="wikigeneratedid" id="HPilot8BD58FD0884C" %)
373 -Pilot 试运行
254 +====== Pilot 试运行 ======
374 374  
375 -(% class="wikigeneratedid" id="HPlan8BA15212" %)
376 -Plan 计划
256 +====== Plan 计划 ======
377 377  
378 -(% class="wikigeneratedid" id="HPolicy7B567565" %)
379 -Policy 策略
258 +====== Policy 策略 ======
380 380  
381 -(% class="wikigeneratedid" id="HPortfoliomanagementpractice7EC454087BA174065B9E8DF5" %)
382 -Portfolio management practice 组合管理实践
260 +====== Portfolio management practice 组合管理实践 ======
383 383  
384 -(% class="wikigeneratedid" id="HPost-implementationreviewFF08PIRFF095B9E65BD540E8BC45BA1" %)
385 -Post-implementation review(PIR)实施后评审
262 +====== Post-implementation review(PIR)实施后评审 ======
386 386  
387 -(% class="wikigeneratedid" id="HPractice5B9E8DF5" %)
388 -Practice 实践
264 +====== Practice 实践 ======
389 389  
390 -(% class="wikigeneratedid" id="HProblem95EE9898" %)
391 -Problem 问题
266 +====== Problem 问题 ======
392 392  
393 -(% class="wikigeneratedid" id="HProblemmanagementpractice95EE98987BA174065B9E8DF5" %)
394 -Problem management practice 问题管理实践
268 +====== Problem management practice 问题管理实践 ======
395 395  
396 -(% class="wikigeneratedid" id="HProcedure89C47A0B" %)
397 -Procedure 规程
270 +====== Procedure 规程 ======
398 398  
399 -(% class="wikigeneratedid" id="HProcess6D417A0B" %)
400 -Process 流程
272 +====== Process 流程 ======
401 401  
402 -(% class="wikigeneratedid" id="HProduct751F4EA7" %)
403 -Product 生产
274 +====== Product 生产 ======
404 404  
405 -(% class="wikigeneratedid" id="HProductionenvironment751F4EA773AF5883" %)
406 -Production environment 生产环境
276 +====== Production environment 生产环境 ======
407 407  
408 -(% class="wikigeneratedid" id="HProgramme987976EE7FA4" %)
409 -Programme 项目群
278 +====== Programme 项目群 ======
410 410  
411 -(% class="wikigeneratedid" id="HProject987976EE" %)
412 -Project 项目
280 +====== Project 项目 ======
413 413  
414 -(% class="wikigeneratedid" id="HProjectmanagementpractice987976EE7BA174065B9E8DF5" %)
415 -Project management practice 项目管理实践
282 +====== Project management practice 项目管理实践 ======
416 416  
417 -(% class="wikigeneratedid" id="HQuickwin901F8D62" %)
418 -Quick win 速赢
284 +====== Quick win 速赢 ======
419 419  
286 +====== ======
420 420  
421 -(% class="wikigeneratedid" id="HRecord8BB05F55" %)
422 -Record 记录
288 +====== Record 记录 ======
423 423  
424 -(% class="wikigeneratedid" id="HRecovery6062590D" %)
425 -Recovery 恢复
290 +====== Recovery 恢复 ======
426 426  
427 -(% class="wikigeneratedid" id="HRecoverypointobjectiveFF08RPOFF096062590D70B976EE6807" %)
428 -Recovery point objective(RPO)恢复点目标
292 +====== Recovery point objective(RPO)恢复点目标 ======
429 429  
430 -(% class="wikigeneratedid" id="HRecoverytimeobjectiveFF08RTOFF096062590D65F695F476EE6807" %)
431 -Recovery time objective(RTO)恢复时间目标
294 +====== Recovery time objective(RTO)恢复时间目标 ======
432 432  
433 -(% class="wikigeneratedid" id="HRelationshipmanagementpractice51737CFB7BA174065B9E8DF5" %)
434 -Relationship management practice 关系管理实践
296 +====== Relationship management practice 关系管理实践 ======
435 435  
436 -(% class="wikigeneratedid" id="HRelease7248672CFF0853D15E03FF09" %)
437 -Release 版本(发布)
298 +====== Release 版本(发布) ======
438 438  
439 -(% class="wikigeneratedid" id="HReleasemanagementpractice53D15E037BA174065B9E8DF5" %)
440 -Release management practice 发布管理实践
300 +====== Release management practice 发布管理实践 ======
441 441  
442 -(% class="wikigeneratedid" id="HReliability53EF97606027" %)
443 -Reliability 可靠性
302 +====== Reliability 可靠性 ======
444 444  
445 -(% class="wikigeneratedid" id="HRequestcatalogue8BF76C4276EE5F55" %)
446 -Request catalogue 请求目录
304 +====== Request catalogue 请求目录 ======
447 447  
448 -(% class="wikigeneratedid" id="HRequestforchangeFF08RFCFF0953D866F475338BF75355" %)
449 -Request for change(RFC)变更申请单
306 +====== Request for change(RFC)变更申请单 ======
450 450  
451 -(% class="wikigeneratedid" id="HResolution89E351B3" %)
452 -Resolution 解决
308 +====== Resolution 解决 ======
453 453  
454 -(% class="wikigeneratedid" id="HResource8D446E90" %)
455 -Resource 资源
310 +====== Resource 资源 ======
456 456  
457 -(% class="wikigeneratedid" id="HRetire505C7528" %)
458 -Retire 停用
312 +====== Retire 停用 ======
459 459  
460 -(% class="wikigeneratedid" id="HRisk98CE9669" %)
461 -Risk 风险
314 +====== Risk 风险 ======
462 462  
463 -(% class="wikigeneratedid" id="HRiskassessment98CE96698BC44F30" %)
464 -Risk assessment 风险评估
316 +====== Risk assessment 风险评估 ======
465 465  
466 -(% class="wikigeneratedid" id="HRiskmanagementpractice98CE96697BA174065B9E8DF5" %)
467 -Risk management practice 风险管理实践
318 +====== Risk management practice 风险管理实践 ======
468 468  
469 -(% class="wikigeneratedid" id="HService670D52A1" %)
470 -Service 服务
320 +====== Service 服务 ======
471 471  
472 -(% class="wikigeneratedid" id="HServiceaction670D52A152A84F5C" %)
473 -Service action 服务动作
322 +====== Service action 服务动作 ======
474 474  
475 -(% class="wikigeneratedid" id="HServicearchitecture670D52A167B66784" %)
476 -Service architecture 服务架构
324 +====== Service architecture 服务架构 ======
477 477  
478 -(% class="wikigeneratedid" id="HServicecatalogue670D52A176EE5F55" %)
479 -Service catalogue 服务目录
326 +====== Service catalogue 服务目录 ======
480 480  
481 -(% class="wikigeneratedid" id="HServicecataloguemanagementpractice670D52A176EE5F557BA174065B9E8DF5" %)
482 -Service catalogue management practice 服务目录管理实践
328 +====== Service catalogue management practice 服务目录管理实践 ======
483 483  
484 -(% class="wikigeneratedid" id="HServiceconfigurationmanagementpractice670D52A1914D7F6E7BA174065B9E8DF5" %)
485 -Service configuration management practice 服务配置管理实践
330 +====== Service configuration management practice 服务配置管理实践 ======
486 486  
487 -(% class="wikigeneratedid" id="HServiceconsumption670D52A16D888D39" %)
488 -Service consumption 服务消费
332 +====== Service consumption 服务消费 ======
489 489  
490 -(% class="wikigeneratedid" id="HServicecontinuitymanagementpractice670D52A18FDE7EED60277BA174065B9E8DF5" %)
491 -Service continuity management practice 服务连续性管理实践
334 +====== Service continuity management practice 服务连续性管理实践 ======
492 492  
493 -(% class="wikigeneratedid" id="HServicedesignpractice670D52A18BBE8BA15B9E8DF5" %)
494 -Service design practice 服务设计实践
336 +====== Service design practice 服务设计实践 ======
495 495  
496 -(% class="wikigeneratedid" id="HServicedesk670D52A153F0" %)
497 -Service desk 服务台
338 +====== Service desk 服务台 ======
498 498  
499 -(% class="wikigeneratedid" id="HServicedeskpractice670D52A153F05B9E8DF5" %)
500 -Service desk practice 服务台实践
340 +====== Service desk practice 服务台实践 ======
501 501  
502 -(% class="wikigeneratedid" id="HServicefinancialmanagementpractice670D52A18D2252A17BA174065B9E8DF5" %)
503 -Service financial management practice 服务财务管理实践
342 +====== Service financial management practice 服务财务管理实践 ======
504 504  
505 -(% class="wikigeneratedid" id="HServicelevel670D52A17EA7522B" %)
506 -Service level 服务级别
344 +====== Service level 服务级别 ======
507 507  
508 -(% class="wikigeneratedid" id="HServicelevelagreementFF08SLAFF09670D52A17EA7522B534F8BAE" %)
509 -Service level agreement(SLA)服务级别协议
346 +====== Service level agreement(SLA)服务级别协议 ======
510 510  
511 -(% class="wikigeneratedid" id="HServicelevelmanagementpractice670D52A17EA7522B7BA174065B9E8DF5" %)
512 -Service level management practice 服务级别管理实践
348 +====== Service level management practice 服务级别管理实践 ======
513 513  
514 -(% class="wikigeneratedid" id="HServicemanagement670D52A17BA17406" %)
515 -Service management 服务管理
350 +====== Service management 服务管理 ======
516 516  
517 -(% class="wikigeneratedid" id="HServiceoffering670D52A14F9B5E94" %)
518 -Service offering 服务供应
352 +====== Service offering 服务供应 ======
519 519  
520 -(% class="wikigeneratedid" id="HServiceowner670D52A18D1F8D234EBA" %)
521 -Service owner 服务负责人
354 +====== Service owner 服务负责人 ======
522 522  
523 -(% class="wikigeneratedid" id="HServiceportfolio670D52A17EC45408" %)
524 -Service portfolio 服务组合
356 +====== Service portfolio 服务组合 ======
525 525  
358 +====== ======
526 526  
527 -(% class="wikigeneratedid" id="HServiceprovider670D52A163D04F9B8005" %)
528 -Service provider 服务提供者
360 +====== Service provider 服务提供者 ======
529 529  
530 -(% class="wikigeneratedid" id="HServiceprovision670D52A163D04F9B" %)
531 -Service provision 服务提供
362 +====== Service provision 服务提供 ======
532 532  
533 -(% class="wikigeneratedid" id="HServicerelationship670D52A151737CFB" %)
534 -Service relationship 服务关系
364 +====== Service relationship 服务关系 ======
535 535  
536 -(% class="wikigeneratedid" id="HServicerelationshipmanagement670D52A151737CFB7BA17406" %)
537 -Service relationship management 服务关系管理
366 +====== Service relationship management 服务关系管理 ======
538 538  
539 -(% class="wikigeneratedid" id="HServicerequest670D52A18BF76C42" %)
540 -Service request 服务请求
368 +====== Service request 服务请求 ======
541 541  
542 -(% class="wikigeneratedid" id="HServicerequestmanagementpractice670D52A18BF76C427BA174065B9E8DF5" %)
543 -Service request management practice 服务请求管理实践
370 +====== Service request management practice 服务请求管理实践 ======
544 544  
545 -(% class="wikigeneratedid" id="HServicevalidationandtestingpractice670D52A19A8C8BC14E0E6D4B8BD5" %)
546 -Service validation and testing practice 服务验证与测试
372 +====== Service validation and testing practice 服务验证与测试 ======
547 547  
548 -(% class="wikigeneratedid" id="HServicevaluesystemFF08SVSFF09670D52A14EF7503C7CFB7EDF" %)
549 -Service value system(SVS)服务价值系统
374 +====== Service value system(SVS)服务价值系统 ======
550 550  
551 -(% class="wikigeneratedid" id="HSoftwaredevelopmentandmanagementpractice8F6F4EF65F0053D1548C7BA174065B9E8DF5" %)
552 -Software development and management practice 软件开发和管理实践
376 +====== Software development and management practice 软件开发和管理实践 ======
553 553  
554 -(% class="wikigeneratedid" id="HSourcing53D15305" %)
555 -Sourcing 发包
378 +====== Sourcing 发包 ======
556 556  
557 -(% class="wikigeneratedid" id="HSpecification89C48303" %)
558 -Specification 规范
380 +====== Specification 规范 ======
559 559  
560 -(% class="wikigeneratedid" id="HSponsor53D18D774EBAFF088D5E52A94EBAFF09" %)
561 -Sponsor 发起人(赞助人)
382 +====== Sponsor 发起人(赞助人) ======
562 562  
563 -(% class="wikigeneratedid" id="HStakeholder52295BB35E727CFB4EBAFF08522976CA76F851738005FF09" %)
564 -Stakeholder 利害干系人(利益相关者)
384 +====== Stakeholder 利害干系人(利益相关者) ======
565 565  
566 -(% class="wikigeneratedid" id="HStandard680751C6" %)
567 -Standard 标准
386 +====== Standard 标准 ======
568 568  
569 -(% class="wikigeneratedid" id="HStandardchange680751C653D866F4" %)
570 -Standard change 标准变更
388 +====== Standard change 标准变更 ======
571 571  
572 -(% class="wikigeneratedid" id="HStatus72B66001" %)
573 -Status 状态
390 +====== Status 状态 ======
574 574  
575 -(% class="wikigeneratedid" id="HStrategymanagementpractice621875657BA174065B9E8DF5" %)
576 -Strategy management practice 战略管理实践
392 +====== Strategy management practice 战略管理实践 ======
577 577  
578 -(% class="wikigeneratedid" id="HSupplier4F9B5E945546" %)
579 -Supplier 供应商
394 +====== Supplier 供应商 ======
580 580  
581 -(% class="wikigeneratedid" id="HSuppliermanagementpractice4F9B5E9455467BA174065B9E8DF5" %)
582 -Supplier management practice 供应商管理实践
396 +====== Supplier management practice 供应商管理实践 ======
583 583  
584 -(% class="wikigeneratedid" id="HSupportteam652F630156E2961F" %)
585 -Support team 支持团队
398 +====== Support team 支持团队 ======
586 586  
587 -(% class="wikigeneratedid" id="HSystem7CFB7EDF" %)
588 -System 系统
400 +====== System 系统 ======
589 589  
590 -(% class="wikigeneratedid" id="HSystemsthinking7CFB7EDF5316601D7EF4" %)
591 -Systems thinking 系统化思维
402 +====== Systems thinking 系统化思维 ======
592 592  
593 -(% class="wikigeneratedid" id="HTechnicaldebt6280672F503A52A1" %)
594 -Technical debt 技术债务
404 +====== Technical debt 技术债务 ======
595 595  
596 -(% class="wikigeneratedid" id="HTestenvironment6D4B8BD573AF5883" %)
597 -Test environment 测试环境
406 +====== Test environment 测试环境 ======
598 598  
599 -(% class="wikigeneratedid" id="HThirdparty7B2C4E0965B9" %)
600 -Third party 第三方
408 +====== Third party 第三方 ======
601 601  
602 -(% class="wikigeneratedid" id="HThroughput541E541091CF" %)
603 -Throughput 吞吐量
410 +====== Throughput 吞吐量 ======
604 604  
605 -(% class="wikigeneratedid" id="HTransaction8F6C6362" %)
606 -Transaction 转换
412 +====== Transaction 转换 ======
607 607  
608 -(% class="wikigeneratedid" id="HUsecase75284F8B" %)
609 -Use case 用例
414 +====== Use case 用例 ======
610 610  
611 -(% class="wikigeneratedid" id="HUser75286237" %)
612 -User 用户
416 +====== User 用户 ======
613 613  
614 -(% class="wikigeneratedid" id="HUtility529F7528" %)
615 -Utility 功用
418 +====== Utility 功用 ======
616 616  
617 -(% class="wikigeneratedid" id="HUtilityrequirements529F752897006C42" %)
618 -Utility requirements 功用需求
420 +====== Utility requirements 功用需求 ======
619 619  
620 -(% class="wikigeneratedid" id="HUserexperience28UXFF09752862374F539A8C" %)
621 -User experience(UX)用户体验
422 +====== User experience(UX)用户体验 ======
622 622  
623 -(% class="wikigeneratedid" id="HValidation9A8C8BC1" %)
624 -Validation 验证
424 +====== Validation 验证 ======
625 625  
626 -(% class="wikigeneratedid" id="HValue4EF7503C" %)
627 -Value 价值
426 +====== Value 价值 ======
628 628  
629 -(% class="wikigeneratedid" id="HValuestream4EF7503C6D41" %)
630 -Value stream 价值流
428 +====== Value stream 价值流 ======
631 631  
632 -(% class="wikigeneratedid" id="HValuestreamsandprocesses4EF7503C6D41548C6D417A0B" %)
633 -Value streams and processes 价值流和流程
430 +====== Value streams and processes 价值流和流程 ======
634 634  
635 -(% class="wikigeneratedid" id="HVision613F666F" %)
636 -Vision 愿景
432 +====== Vision 愿景 ======
637 637  
638 -(% class="wikigeneratedid" id="HWarranty529F6548" %)
639 -Warranty 功效
434 +====== Warranty 功效 ======
640 640  
641 -(% class="wikigeneratedid" id="HWarrantyrequirements529F654897006C42" %)
642 -Warranty requirements 功效需求
436 +====== Warranty requirements 功效需求 ======
643 643  
644 -(% class="wikigeneratedid" id="HWaterfallmethod70115E035F0F65B96CD5" %)
645 -Waterfall method 瀑布式方法
438 +====== Waterfall method 瀑布式方法 ======
646 646  
647 -(% class="wikigeneratedid" id="HWorkinstruction5DE54F5C63075BFC4E66" %)
648 -Work instruction 工作指导书
440 +====== Work instruction 工作指导书 ======
649 649  
650 -(% class="wikigeneratedid" id="HWorkaround89C4907F63AA65BDFF084E3465F689E351B365B96848FF09" %)
651 -Workaround 规避措施(临时解决方案)
442 +====== Workaround 规避措施(临时解决方案) ======
652 652  
653 -(% class="wikigeneratedid" id="HWorkforceandtalentmanagementpractice52B352A8529B548C4EBA624D7BA174065B9E8DF5" %)
654 -Workforce and talent management practice 劳动力和人才管理实践
444 +====== Workforce and talent management practice 劳动力和人才管理实践 ======
655 655  
656 656  
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