Wiki source code of 2.1.1 议程

Last modified by superadmin on 2024/04/07, 12:29
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5 [[image:2.1.1.png]]
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8 ===== **议程** =====
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12 ~1. 介绍
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15 2.服务管理的关键概念
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18 3.服务管理的四个维度
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21 4.ITIL服务价值系统
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24 5.ITIL管理实践
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