ITIL 4官方核心著作
Changes for page 长河 ITIL 4 理论学习与实战 训练营
Last modified by superadmin on 2025/04/14, 18:33
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... ... @@ -16,12 +16,11 @@ 16 16 **您在访问本知识库的过程中若遇到任何问题，请联系管理员Karen，微信18027379316。** 17 17 18 18 19 -==== **ITIL4中文知识库 19 +==== **ITIL4中文知识库-主目录** ==== 20 20 21 21 22 22 ===== **☝ ITIL 4官方核心著作系列：** ===== 23 23 24 - 25 25 * ((( 26 26 ====== [[《ITIL 4 基础理论》- 必读>>url:https://www.itil4hub.cn/bin/view/1.1%20%E5%9F%BA%E6%9C%AC%E6%93%8D%E4%BD%9C/]] ====== 27 27 ))) ... ... @@ -41,13 +41,13 @@ 41 41 ====== [[《数字化和IT战略》DITS>>url:https://www.itil4hub.cn/bin/view/ITIL%204%E3%80%8A%E6%95%B0%E5%AD%97%E5%8C%96%E5%92%8CIT%E6%88%98%E7%95%A5%E3%80%8BDITS/]] ====== 42 42 ))) 43 43 * ((( 44 -====== [[ ITIL 4通用管理实践>>https://www.itil4hub.cn/bin/view/%E9%80%9A%E7%94%A8%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%EF%BC%88%E6%B1%87%E6%80%BB14%E4%B8%AA%EF%BC%89/]] ====== 43 +====== [[ ITIL 4通用管理实践>>https://www.itil4hub.cn/bin/view/%E9%80%9A%E7%94%A8%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%EF%BC%88%E6%B1%87%E6%80%BB14%E4%B8%AA%EF%BC%89/]] ====== 45 45 ))) 46 46 * ((( 47 -====== [[ ITIL 4服务管理实践>>https://www.itil4hub.cn/bin/view/%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%E6%B1%87%E6%80%BB%EF%BC%8817%E4%B8%AA%EF%BC%89/]] ====== 46 +====== [[ ITIL 4服务管理实践>>https://www.itil4hub.cn/bin/view/%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%E6%B1%87%E6%80%BB%EF%BC%8817%E4%B8%AA%EF%BC%89/]] ====== 48 48 ))) 49 49 * ((( 50 -====== [[ ITIL 4技术管理实践>>https://www.itil4hub.cn/bin/view/%E6%8A%80%E6%9C%AF%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%E6%B1%87%E6%80%BB%EF%BC%883%E4%B8%AA%EF%BC%89/]] ====== 49 +====== [[ ITIL 4技术管理实践>>https://www.itil4hub.cn/bin/view/%E6%8A%80%E6%9C%AF%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%E6%B1%87%E6%80%BB%EF%BC%883%E4%B8%AA%EF%BC%89/]] ====== 51 51 52 52 53 53 ... ... @@ -55,7 +55,6 @@ 55 55 56 56 ===== **☝ 国内权威ITIL 4培训教材：《ITIL4 服务管理认证考试指南》** ===== 57 57 58 - 59 59 * ((( 60 60 ====== [[第1章 ITIL 4学习和实践导读>>url:https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC1%E7%AB%A0%20ITIL%204%E5%AD%A6%E4%B9%A0%E5%92%8C%E5%AE%9E%E8%B7%B5%E5%AF%BC%E8%AF%BB/]] ====== 61 61 ))) ... ... @@ -76,6 +76,8 @@ 76 76 77 77 ====== ====== 78 78 77 + 78 + 79 79 * ((( 80 80 ====== [[ITIL 4 Foundation模拟试题>>url:https://www.itil4hub.cn/bin/view/ITIL4%E8%AE%A4%E8%AF%81%E5%9F%B9%E8%AE%AD%E8%80%83%E8%AF%95%E8%B5%84%E6%96%99/ITIL%204%20Foundation%E6%A8%A1%E6%8B%9F%E8%AF%95%E9%A2%98/]] ====== 81 81 ))) ... ... @@ -98,12 +98,12 @@ 98 98 ====== [[ITIL 4大师级-ITIL Master认证介绍>>url:https://www.itil4hub.cn/bin/view/ITIL4%E8%AE%A4%E8%AF%81%E5%9F%B9%E8%AE%AD%E8%80%83%E8%AF%95%E8%B5%84%E6%96%99/ITIL%20Master%E8%AE%A4%E8%AF%81%E8%AF%A6%E7%BB%86%E6%8C%87%E5%8D%97/]] ====== 99 99 ))) 100 100 101 +(% class="wikigeneratedid" %) 101 101 ====== ====== 102 102 103 103 104 104 ===== **☝ ITIL流程实践（流程设计方案）** ===== 105 105 106 - 107 107 * ((( 108 108 ====== [[ ITIL 实施项目资料>>url:https://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/]] ====== 109 109 ))) ... ... @@ -110,6 +110,7 @@ 110 110 * ((( 111 111 ====== [[ ITIL 实践案例集>>url:https://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/]] ====== 112 112 113 +(% class="wikigeneratedid" %) 113 113 ====== ====== 114 114 115 115 ... ... @@ -117,7 +117,6 @@ 117 117 118 118 ===== **☝ IT服务管理学习/实践（视频）** ===== 119 119 120 - 121 121 * ((( 122 122 ====== [[ ITIL学习与实践专题讲座视频>>url:https://www.itil4hub.cn/bin/view/99ITIL%E7%90%86%E8%AE%BA%E4%B8%8E%E5%AE%9E%E8%B7%B5%E5%AD%A6%E4%B9%A0/99-A%20%20ITIL%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E8%B7%B5/]] ====== 123 123 )))