ITIL 4官方核心著作
Changes for page 长河 ITIL 4 理论学习与实战 训练营
Last modified by superadmin on 2025/04/14, 18:33
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... ... @@ -16,112 +16,113 @@ 16 16 **您在访问本知识库的过程中若遇到任何问题，请联系管理员Karen，微信18027379316。** 17 17 18 18 19 -= **ITIL4中文知识库-主目录** = 19 +=== **ITIL4中文知识库-主目录** === 20 20 21 21 22 -== **☝ ITIL 4官方核心著作系列：** == 22 +==== **☝ ITIL 4官方核心著作系列：** ==== 23 23 24 24 * ((( 25 -=== [[① 《ITIL 4 基础理论》- 必读>>url:https://www.itil4hub.cn/bin/view/1.1%20%E5%9F%BA%E6%9C%AC%E6%93%8D%E4%BD%9C/]] === 25 +===== [[① 《ITIL 4 基础理论》- 必读>>url:https://www.itil4hub.cn/bin/view/1.1%20%E5%9F%BA%E6%9C%AC%E6%93%8D%E4%BD%9C/]] ===== 26 26 ))) 27 27 * ((( 28 -=== [[② 《创建、交付和支持》 CDS>>url:https://www.itil4hub.cn/bin/view/ITIL%204%E3%80%8A%E5%88%9B%E5%BB%BA%E3%80%81%E4%BA%A4%E4%BB%98%E5%92%8C%E6%94%AF%E6%8C%81%E3%80%8B%20CDS/]] === 28 +===== [[② 《创建、交付和支持》 CDS>>url:https://www.itil4hub.cn/bin/view/ITIL%204%E3%80%8A%E5%88%9B%E5%BB%BA%E3%80%81%E4%BA%A4%E4%BB%98%E5%92%8C%E6%94%AF%E6%8C%81%E3%80%8B%20CDS/]] ===== 29 29 ))) 30 30 * ((( 31 -=== [[③ 《驱动利益相关者价值》DSV>>url:https://www.itil4hub.cn/bin/view/ITIL%204%E3%80%8A%E9%A9%B1%E5%8A%A8%E5%88%A9%E7%9B%8A%E7%9B%B8%E5%85%B3%E8%80%85%E4%BB%B7%E5%80%BC%E3%80%8BDSV/]] === 31 +===== [[③ 《驱动利益相关者价值》DSV>>url:https://www.itil4hub.cn/bin/view/ITIL%204%E3%80%8A%E9%A9%B1%E5%8A%A8%E5%88%A9%E7%9B%8A%E7%9B%B8%E5%85%B3%E8%80%85%E4%BB%B7%E5%80%BC%E3%80%8BDSV/]] ===== 32 32 ))) 33 33 * ((( 34 -=== [[④ 《高速IT》HVIT>>url:https://www.itil4hub.cn/bin/view/ITIL%204%E3%80%8A%E9%AB%98%E9%80%9FIT%E3%80%8BHVIT/]] === 34 +===== [[④ 《高速IT》HVIT>>url:https://www.itil4hub.cn/bin/view/ITIL%204%E3%80%8A%E9%AB%98%E9%80%9FIT%E3%80%8BHVIT/]] ===== 35 35 ))) 36 36 * ((( 37 -=== [[⑤ 《指导、计划和改进》DPI>>url:https://www.itil4hub.cn/bin/view/ITIL%204%E3%80%8A%E6%8C%87%E5%AF%BC%E3%80%81%E8%AE%A1%E5%88%92%E5%92%8C%E6%94%B9%E8%BF%9B%E3%80%8BDPI/]] === 37 +===== [[⑤ 《指导、计划和改进》DPI>>url:https://www.itil4hub.cn/bin/view/ITIL%204%E3%80%8A%E6%8C%87%E5%AF%BC%E3%80%81%E8%AE%A1%E5%88%92%E5%92%8C%E6%94%B9%E8%BF%9B%E3%80%8BDPI/]] ===== 38 38 ))) 39 39 * ((( 40 -=== [[⑥ 《数字化和IT战略》DITS>>url:https://www.itil4hub.cn/bin/view/ITIL%204%E3%80%8A%E6%95%B0%E5%AD%97%E5%8C%96%E5%92%8CIT%E6%88%98%E7%95%A5%E3%80%8BDITS/]] === 40 +===== [[⑥ 《数字化和IT战略》DITS>>url:https://www.itil4hub.cn/bin/view/ITIL%204%E3%80%8A%E6%95%B0%E5%AD%97%E5%8C%96%E5%92%8CIT%E6%88%98%E7%95%A5%E3%80%8BDITS/]] ===== 41 41 ))) 42 42 * ((( 43 -=== ⑦ ITIL 4通用管理实践 === 43 +===== ⑦ ITIL 4通用管理实践 ===== 44 44 ))) 45 45 * ((( 46 -=== ⑧ ITIL 4服务管理实践 === 46 +===== ⑧ ITIL 4服务管理实践 ===== 47 47 ))) 48 48 * ((( 49 -=== ⑨ ITIL 4技术管理实践 === 49 +===== ⑨ ITIL 4技术管理实践 ===== 50 50 51 51 52 52 53 53 ))) 54 54 55 -== ☝ 国内权威ITIL 4培训教材：《ITIL4 服务管理认证考试指南》 == 55 +==== ☝ 国内权威ITIL 4培训教材：《ITIL4 服务管理认证考试指南》 ==== 56 56 57 57 * ((( 58 -=== [[第1章 ITIL 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