ITIL 4官方核心著作
Changes for page 长河 ITIL 4 理论学习与实战 训练营
Last modified by superadmin on 2025/04/14, 18:33
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... ... @@ -30,37 +30,34 @@ 30 30 31 31 32 32 * ((( 33 -====== 33 +====== **[[《ITIL 4 基础理论》- 必读>>url:https://www.itil4hub.cn/bin/view/1.1 %E5%9F%BA%E6%9C%AC%E6%93%8D%E4%BD%9C/]]** ====== 34 34 ))) 35 35 * ((( 36 -====== 36 +====== **[[《创建、交付和支持》 CDS>>url:https://www.itil4hub.cn/bin/view/ITIL 4%E3%80%8A%E5%88%9B%E5%BB%BA%E3%80%81%E4%BA%A4%E4%BB%98%E5%92%8C%E6%94%AF%E6%8C%81%E3%80%8B CDS/]]** ====== 37 37 ))) 38 38 * ((( 39 -====== 39 +====== **[[《驱动利益相关者价值》DSV>>url:https://www.itil4hub.cn/bin/view/ITIL 4%E3%80%8A%E9%A9%B1%E5%8A%A8%E5%88%A9%E7%9B%8A%E7%9B%B8%E5%85%B3%E8%80%85%E4%BB%B7%E5%80%BC%E3%80%8BDSV/]]** ====== 40 40 ))) 41 41 * ((( 42 -====== 42 +====== **[[《高速IT》HVIT>>url:https://www.itil4hub.cn/bin/view/ITIL 4%E3%80%8A%E9%AB%98%E9%80%9FIT%E3%80%8BHVIT/]]** ====== 43 43 ))) 44 44 * ((( 45 -====== 45 +====== **[[《指导、计划和改进》DPI>>url:https://www.itil4hub.cn/bin/view/ITIL 4%E3%80%8A%E6%8C%87%E5%AF%BC%E3%80%81%E8%AE%A1%E5%88%92%E5%92%8C%E6%94%B9%E8%BF%9B%E3%80%8BDPI/]]** ====== 46 46 ))) 47 47 * ((( 48 -====== 48 +====== **[[《数字化和IT战略》DITS>>url:https://www.itil4hub.cn/bin/view/ITIL 4%E3%80%8A%E6%95%B0%E5%AD%97%E5%8C%96%E5%92%8CIT%E6%88%98%E7%95%A5%E3%80%8BDITS/]]** ====== 49 49 ))) 50 50 * ((( 51 -====== [[ ITIL 4通用管理实践>>url:https://www.itil4hub.cn/bin/view/%E9%80%9A%E7%94%A8%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%EF%BC%88%E6%B1%87%E6%80%BB14%E4%B8%AA%EF%BC%89/]] ====== 51 +====== **[[ ITIL 4通用管理实践>>url:https://www.itil4hub.cn/bin/view/%E9%80%9A%E7%94%A8%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%EF%BC%88%E6%B1%87%E6%80%BB14%E4%B8%AA%EF%BC%89/]]** ====== 52 52 ))) 53 53 * ((( 54 -====== [[ ITIL 4服务管理实践>>url:https://www.itil4hub.cn/bin/view/%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%E6%B1%87%E6%80%BB%EF%BC%8817%E4%B8%AA%EF%BC%89/]] ====== 54 +====== **[[ ITIL 4服务管理实践>>url:https://www.itil4hub.cn/bin/view/%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%E6%B1%87%E6%80%BB%EF%BC%8817%E4%B8%AA%EF%BC%89/]]** ====== 55 55 ))) 56 56 * ((( 57 -====== [[ ITIL 4技术管理实践>>url:https://www.itil4hub.cn/bin/view/%E6%8A%80%E6%9C%AF%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%E6%B1%87%E6%80%BB%EF%BC%883%E4%B8%AA%EF%BC%89/]] ====== 57 +====== **[[ ITIL 4技术管理实践>>url:https://www.itil4hub.cn/bin/view/%E6%8A%80%E6%9C%AF%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%E6%B1%87%E6%80%BB%EF%BC%883%E4%B8%AA%EF%BC%89/]]** ====== 58 58 ))) 59 59 60 60 61 - 62 - 63 - 64 64 * ((( 65 65 ====== ====== 66 66 ... ... @@ -67,30 +67,45 @@ 67 67 ====== [[**☝ 国内权威ITIL 4培训教材：《ITIL4 服务管理认证考试指南》**>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/]] ====== 68 68 ))) 69 69 70 - 71 71 (% style="text-align:center" %) 72 72 [[image:微信截图_20240411114924.png||alt="ITIL" height="296" width="250"]] 73 73 74 74 75 75 72 +((( 76 76 * ((( 77 -====== 前言 ====== 74 +====== **[[前言>>url:https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E5%89%8D%E8%A8%80/]] ** ====== 78 78 ))) 79 79 * ((( 80 -====== 主编序 ====== 77 +====== **[[主编序>>url:https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E4%B8%BB%E7%BC%96%E5%BA%8F/]]** ====== 81 81 ))) 79 +))) 80 + 81 +((( 82 +((( 82 82 * ((( 83 -====== 第1章 ITIL 4学习和实践导读 ====== 84 +====== **[[第1章 ITIL 4学习和实践导读>>url:https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC1%E7%AB%A0%20ITIL%204%E5%AD%A6%E4%B9%A0%E5%92%8C%E5%AE%9E%E8%B7%B5%E5%AF%BC%E8%AF%BB/]]** ====== 84 84 ))) 86 +))) 87 + 88 +((( 85 85 * ((( 86 -====== 第2章 ITIL 4 核心学习内容 ====== 90 +====== **[[第2章 ITIL 4 核心学习内容>>url:https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/]]** ====== 87 87 ))) 92 +))) 93 + 94 +((( 88 88 * ((( 89 -====== 第3章 ITIL 4认证考试大纲和习题 ====== 96 +====== **[[第3章 ITIL 4认证考试大纲和习题>>url:https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%B8%89%E7%AB%A0%20ITIL%204%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E5%A4%A7%E7%BA%B2%E5%92%8C%E6%A8%A1%E6%8B%9F%E8%AF%95%E9%A2%98/]]** ====== 90 90 ))) 98 +))) 99 + 100 +((( 91 91 * ((( 92 -====== 第4章 ITIL 4学习与实践FAQ ====== 102 +====== **[[第4章 ITIL 4学习与实践FAQ>>url:https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E5%9B%9B%E7%AB%A0%20ITIL%204%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E8%B7%B5FAQ/]]** ====== 93 93 ))) 104 +))) 105 +))) 94 94 95 95 === === 96 96