文档更改ITIL应急管理

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14	14	===== [[某网管中心IT集中运维咨询项目ITIL应急管理调研分析报告>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E5%BA%94%E6%80%A5%E7%AE%A1%E7%90%86/%E6%9F%90%E7%BD%91%E7%AE%A1%E4%B8%AD%E5%BF%83IT%E9%9B%86%E4%B8%AD%E8%BF%90%E7%BB%B4%E5%92%A8%E8%AF%A2%E9%A1%B9%E7%9B%AE%E8%B0%83%E7%A0%94%E5%88%86%E6%9E%90%E6%8A%A5%E5%91%8A/]] =====
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16		-===== [[某通信公司ITIL应急与事件管理流程初审的意义>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E5%BA%94%E6%80%A5%E7%AE%A1%E7%90%86/ITIL%E5%BA%94%E6%80%A5%E4%B8%8E%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E6%B5%81%E7%A8%8B%E5%88%9D%E5%AE%A1%E7%9A%84%E6%84%8F%E4%B9%89/]] =====
	16	+ITIL应急与事件管理流程初审的意义
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