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Wiki源代码06 IT服务管理体系—CMBD+配置项分类定义
由 superadmin 于 2024/06/05, 10:49 最后修改
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3.1 | 1 | [[返回本章节索引>>url:https://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BD%93%E7%B3%BB%E6%96%87%E4%BB%B6/]] [[ 阅读下一篇>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BD%93%E7%B3%BB%E6%96%87%E4%BB%B6/%E5%8F%98%E6%9B%B4%E7%AE%A1%E7%90%86%E7%A8%8B%E5%BA%8F/]] |
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1.1 | 2 | |
| 3 | = = | ||
| 4 | |||
| 5 | = **CMBD+配置项分类定义** = | ||
| 6 | |||
| 7 | |||
| 8 | |(% colspan="9" %)服务项目配置项分类定义 | ||
| 9 | |(% colspan="9" %) 样式编号： | ||
| 10 | |(% colspan="9" %)中国电信甘肃万维 版本号： V1.0 第 1 页 共 1 页 | ||
| 11 | |(% colspan="9" %) 记录编号： | ||
| 12 | |(% colspan="9" %)配置项大类别 | ||
| 13 | |编号|(% colspan="2" %)类别名称|(% colspan="6" %)说明 | ||
| 14 | |001|(% colspan="2" %)客户系统设备|(% colspan="6" %)区分配置属于客户系统 | ||
| 15 | |002|(% colspan="2" %)备品备件设备|(% colspan="6" %)区分配置属于备品备件 | ||
| 16 | |(% colspan="9" %)配置项类别 | ||
| 17 | |类型|编号|(% colspan="2" %)类别名称|(% colspan="5" %)说明 | ||
| 18 | |(% rowspan="12" %)软件|(% rowspan="2" %)S_001/002_001|(% colspan="2" rowspan="2" %)操作系统|(% colspan="5" rowspan="2" %)客户系统或备件 | ||
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2.1 | 19 | | |
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1.1 | 20 | |(% rowspan="2" %)S_001/002_002|(% colspan="2" rowspan="2" %)数据库|(% colspan="5" rowspan="2" %)客户系统或备件 |
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2.1 | 21 | | |
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1.1 | 22 | |(% rowspan="2" %)S_001/002_003|(% colspan="2" rowspan="2" %)中间件|(% colspan="5" rowspan="2" %)客户系统或备件 |
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2.1 | 23 | | |
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1.1 | 24 | |(% rowspan="2" %)S_001/002_004|(% colspan="2" rowspan="2" %)业务应用|(% colspan="5" rowspan="2" %)客户系统或备件。指：客户使用的业务软件。 |
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2.1 | 25 | | |
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1.1 | 26 | |(% rowspan="2" %)S_001/002_005|(% colspan="2" rowspan="2" %)安全组件|(% colspan="5" rowspan="2" %)客户系统或备件。指：杀毒、入侵检测系统、防火墙等。 |
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2.1 | 27 | | |
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1.1 | 28 | |(% rowspan="2" %)S_001/002_006|(% colspan="2" rowspan="2" %)配置文件|(% colspan="5" rowspan="2" %)指软件使用的必要配置文件备份。 |
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2.1 | 29 | | |
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1.1 | 30 | |(% rowspan="20" %)硬件|(% rowspan="2" %)H_001/002_001|(% colspan="2" rowspan="2" %)小型机|(% colspan="5" rowspan="2" %) |
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2.1 | 31 | | |
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1.1 | 32 | |(% rowspan="2" %)H_001/002_002|(% colspan="2" rowspan="2" %)存储|(% colspan="5" rowspan="2" %)指：硬盘 |
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2.1 | 33 | | |
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1.1 | 34 | |(% rowspan="2" %)H_001/002_003|(% colspan="2" rowspan="2" %)服务器|(% colspan="5" rowspan="2" %) |
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2.1 | 35 | | |
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1.1 | 36 | |(% rowspan="2" %)H_001/002_004|(% colspan="2" rowspan="2" %)PC机|(% colspan="5" rowspan="2" %) |
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2.1 | 37 | | |
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1.1 | 38 | |(% rowspan="2" %)H_001/002_005|(% colspan="2" rowspan="2" %)配件|(% colspan="5" rowspan="2" %)指：设备使用的电源、风扇、电池、CPU、内存等 |
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2.1 | 39 | | |
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1.1 | 40 | |(% rowspan="2" %)H_001/002_006|(% colspan="2" rowspan="2" %)供电设备|(% colspan="5" rowspan="2" %) |
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2.1 | 41 | | |
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1.1 | 42 | |(% rowspan="2" %)H_001/002_007|(% colspan="2" rowspan="2" %)通风设备|(% colspan="5" rowspan="2" %) |
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2.1 | 43 | | |
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1.1 | 44 | |(% rowspan="2" %)H_001/002_008|(% colspan="2" rowspan="2" %)监控设备|(% colspan="5" rowspan="2" %) |
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2.1 | 45 | | |
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1.1 | 46 | |(% rowspan="2" %)H_001/002_009|(% colspan="2" rowspan="2" %)视频会议设备|(% colspan="5" rowspan="2" %) |
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2.1 | 47 | | |
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1.1 | 48 | |(% rowspan="2" %)H_001/002_010|(% colspan="2" rowspan="2" %)配置文件|(% colspan="5" rowspan="2" %)指交换机、路由器等设备的配置文件备份。 |
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2.1 | 49 | | |
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1.1 | 50 | |(% rowspan="11" %)审核|(% rowspan="4" %)服务部|(% colspan="7" rowspan="3" %) |
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2.1 | 51 | | |
| 52 | | | ||
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1.1 | 53 | |(% colspan="7" %)签字： 日期： 年 月 日 |
| 54 | |(% rowspan="7" %)技术服务事业部|(% colspan="7" rowspan="6" %) | ||
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2.1 | 55 | | |
| 56 | | | ||
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1.1 | 60 | |(% colspan="7" %)签字： 日期： 年 月 日 |
| 61 | |||
| 62 | |(% colspan="21" %)项目配置管理记录表 | ||
| 63 | |(% colspan="21" %) 样式编号： | ||
| 64 | |(% colspan="21" %) | ||
| 65 | |(% colspan="21" %) 记录编号： | ||
| 66 | |(% colspan="2" rowspan="2" %)项目|(% colspan="10" rowspan="2" %) |(% rowspan="2" %)合同编号|(% colspan="8" rowspan="2" %) | ||
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2.1 | 67 | | |
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1.1 | 68 | |(% rowspan="2" %)序号|(% rowspan="2" %)类别|(% colspan="10" %)软件|(% colspan="8" %)硬件|(% rowspan="2" %)记录人 |
| 69 | |类型|厂家|软件名|补丁|版本|安装位置|介质 | ||
| 70 | 保存位置|运行状态|审计日期|审计状态|设备类别|设备服务号|设备型号|维保 | ||
| 71 | 结束时间|维保电话|运行状态|审计日期|审计状态 | ||
| 72 | |1| | | | | | | | | | | | | | | | | | | | | ||
| 73 | |2| | | | | | | | | | | | | | | | | | | | | ||
| 74 | |3| | | | | | | | | | | | | | | | | | | | | ||
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| 97 | |(% colspan="2" rowspan="5" %)部门经理审核：|(% colspan="19" rowspan="4" %) | ||
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2.1 | 98 | | |
| 99 | | | ||
| 100 | | | ||
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1.1 | 101 | |(% colspan="19" %) |
| 102 | |||
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3.1 | 103 | |
| 104 | [[返回本章节索引>>url:https://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BD%93%E7%B3%BB%E6%96%87%E4%BB%B6/]] [[ 阅读下一篇>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BD%93%E7%B3%BB%E6%96%87%E4%BB%B6/%E5%8F%98%E6%9B%B4%E7%AE%A1%E7%90%86%E7%A8%8B%E5%BA%8F/]] |