Wiki源代码ITIL事件管理

由 superadmin 于 2024/11/04, 10:02 最后修改

author	version	line-number	content
1	(% class="wikigeneratedid" %)
2	[[返回：ITIL实施项目流程设计方案集>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/]]
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5	===== =====
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7	===== [[01 某通信公司ITIL事件管理流程细化说明书>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/%E6%9F%90%E9%80%9A%E4%BF%A1%E5%85%AC%E5%8F%B8ITIL%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E6%B5%81%E7%A8%8B%E7%BB%86%E5%8C%96%E8%AF%B4%E6%98%8E%E4%B9%A6/]] =====
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9	===== [[02 某电信运营商ITIL事件管理流程详细设计说明书>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/%E6%9F%90%E9%80%9A%E4%BF%A1%E7%BD%91%E7%AE%A1%E4%B8%AD%E5%BF%83ITIL%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E6%B5%81%E7%A8%8B%E8%AF%A6%E7%BB%86%E8%AE%BE%E8%AE%A1%E8%AF%B4%E6%98%8E%E4%B9%A6/]] =====
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11	===== [[03 某移动公司IT集中运维咨询项目ITIL事件管理调研分析报告>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/%E6%9F%90%E7%A7%BB%E5%8A%A8%E5%85%AC%E5%8F%B8IT%E9%9B%86%E4%B8%AD%E8%BF%90%E7%BB%B4%E5%92%A8%E8%AF%A2%E9%A1%B9%E7%9B%AEITIL%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E8%B0%83%E7%A0%94%E5%88%86%E6%9E%90%E6%8A%A5%E5%91%8A/]] =====
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13	===== [[04 某汽车金融公司ITIL事件管理流程说明书>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/%E6%9F%90%E6%B1%BD%E8%BD%A6%E9%87%91%E8%9E%8D%E5%85%AC%E5%8F%B8ITIL%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E6%B5%81%E7%A8%8B%E8%AF%B4%E6%98%8E%E4%B9%A6/]] =====
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15	===== [[05 某电子口岸行业ITIL事件管理流程研讨>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/%E6%9F%90%E5%85%AC%E5%8F%B8%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E6%B5%81%E7%A8%8B%E7%A0%94%E8%AE%A8/]] =====
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17	===== [[06 事件管理流程>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E6%B5%81%E7%A8%8B/]] =====
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19	===== [[07 事件管理流程设计表单>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86IT%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E8%A1%A8%E5%8D%95/]] =====
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21	===== [[08 某省移动挑战365ITIL事件管理流程培训>>http://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/08%20%E6%9F%90%E7%9C%81%E7%A7%BB%E5%8A%A8%E6%8C%91%E6%88%98365ITIL%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E6%B5%81%E7%A8%8B%E5%9F%B9%E8%AE%AD/]] =====
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23	===== [[09 某省电信企信部管理办法ITIL事件管理分册>>http://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/09%20%E6%9F%90%E7%9C%81%E7%94%B5%E4%BF%A1%E4%BC%81%E4%BF%A1%E9%83%A8%E7%AE%A1%E7%90%86%E5%8A%9E%E6%B3%95ITIL%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E5%88%86%E5%86%8C/]] =====
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25	===== [[10 某通信公司内容计费系统业务连续性挑战100ITIL事件管理差距分析报告>>http://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/10%20%E6%9F%90%E9%80%9A%E4%BF%A1%E5%85%AC%E5%8F%B8%E5%86%85%E5%AE%B9%E8%AE%A1%E8%B4%B9%E7%B3%BB%E7%BB%9F%E4%B8%9A%E5%8A%A1%E8%BF%9E%E7%BB%AD%E6%80%A7%E6%8C%91%E6%88%98100ITIL%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E5%B7%AE%E8%B7%9D%E5%88%86%E6%9E%90%E6%8A%A5%E5%91%8A/]] =====
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27	===== [[11 某省移动业务支撑网挑战365ITIL事件管理实施细则>>http://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/11%20%E6%9F%90%E7%9C%81%E7%A7%BB%E5%8A%A8%E4%B8%9A%E5%8A%A1%E6%94%AF%E6%92%91%E7%BD%91%E6%8C%91%E6%88%98365ITIL%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E5%AE%9E%E6%96%BD%E7%BB%86%E5%88%99/]] =====
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29	===== [[12 某市商品交易所ITIL事件管理流程设计说明书>>http://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/12%20%E6%9F%90%E5%B8%82%E5%95%86%E5%93%81%E4%BA%A4%E6%98%93%E6%89%80ITIL%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E8%AF%B4%E6%98%8E%E4%B9%A6/]] =====
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31	===== [[13 某信息公司ITIL事件管理程序>>http://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/13%20%E6%9F%90%E4%BF%A1%E6%81%AF%E5%85%AC%E5%8F%B8ITIL%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E7%A8%8B%E5%BA%8F/]] =====
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33	===== [[14 某公司IT服务管理ITIL服务台和突发事件管理流程设计分册>>http://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/14%20%E6%9F%90%E5%85%AC%E5%8F%B8IT%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86ITIL%E6%9C%8D%E5%8A%A1%E5%8F%B0%E5%92%8C%E7%AA%81%E5%8F%91%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E5%88%86%E5%86%8C/]] =====
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35	===== [[15 ITIL项目实施之事件管理流程设计说明书>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/15%20ITIL%E9%A1%B9%E7%9B%AE%E5%AE%9E%E6%96%BD%E4%B9%8B%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E8%AF%B4%E6%98%8E%E4%B9%A6/]] =====
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37	===== [[16 某铁路公司ITIL事件管理流程手册>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/16%20%E6%9F%90%E9%93%81%E8%B7%AF%E5%85%AC%E5%8F%B8ITIL%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E6%B5%81%E7%A8%8B%E6%89%8B%E5%86%8C/]] =====
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39	===== [[17 ITIL事件管理程序>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/17%20ITIL%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E7%A8%8B%E5%BA%8F/]] =====
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41	===== [[18 某通信集团网络管理中心IT服务管理体系文件ITIL事件管理流程>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/18%20%E6%9F%90%E9%80%9A%E4%BF%A1%E9%9B%86%E5%9B%A2%E7%BD%91%E7%BB%9C%E7%AE%A1%E7%90%86%E4%B8%AD%E5%BF%83IT%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E4%BD%93%E7%B3%BB%E6%96%87%E4%BB%B6ITIL%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E6%B5%81%E7%A8%8B/]] =====
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43	===== [[19 某网络工程有限公司信息技术服务管理体系ITIL事件流程管理办法>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/19%20%E6%9F%90%E7%BD%91%E7%BB%9C%E5%B7%A5%E7%A8%8B%E6%9C%89%E9%99%90%E5%85%AC%E5%8F%B8%E4%BF%A1%E6%81%AF%E6%8A%80%E6%9C%AF%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E4%BD%93%E7%B3%BBITIL%E4%BA%8B%E4%BB%B6%E6%B5%81%E7%A8%8B%E7%AE%A1%E7%90%86%E5%8A%9E%E6%B3%95/]] =====
44
45	===== [[20 服务持续改进单某政府ITIL事件管理流程回顾>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/20%20%E6%9C%8D%E5%8A%A1%E6%8C%81%E7%BB%AD%E6%94%B9%E8%BF%9B%E5%8D%95%E6%9F%90%E6%94%BF%E5%BA%9CITIL%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E6%B5%81%E7%A8%8B%E5%9B%9E%E9%A1%BE/]] =====
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47	===== [[21 信息化中心运维服务ITIL事件管理程序>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/21%20%E4%BF%A1%E6%81%AF%E5%8C%96%E4%B8%AD%E5%BF%83%E8%BF%90%E7%BB%B4%E6%9C%8D%E5%8A%A1ITIL%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E7%A8%8B%E5%BA%8F/]] =====
48
49	===== [[22 项目ITIL事件管理过程>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/22%20%E9%A1%B9%E7%9B%AEITIL%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E8%BF%87%E7%A8%8B/]] =====
50
51	===== [[23 某省移动网管中心IT集中运维咨询项目ITIL事件管理访谈纪要>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/23%20%E6%9F%90%E7%9C%81%E7%A7%BB%E5%8A%A8%E7%BD%91%E7%AE%A1%E4%B8%AD%E5%BF%83IT%E9%9B%86%E4%B8%AD%E8%BF%90%E7%BB%B4%E5%92%A8%E8%AF%A2%E9%A1%B9%E7%9B%AE%E8%AE%BF%E8%B0%88%E7%BA%AA%E8%A6%81ITIL%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/]] =====
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53	===== [[24 某市供电局ITIL事件管理策略>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/24%20%E6%9F%90%E5%B8%82%E4%BE%9B%E7%94%B5%E5%B1%80ITIL%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E7%AD%96%E7%95%A5/]] =====
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55	===== [[25 某市供电局IT服务管理体系ITIL事件管理流程>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/25%20%E6%9F%90%E5%B8%82%E4%BE%9B%E7%94%B5%E5%B1%80IT%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E4%BD%93%E7%B3%BBITIL%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E6%B5%81%E7%A8%8B/]] =====
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57	===== [[26 某电子口岸数据中心信息系统ITIL突发事件管理办法>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/26%20%E6%9F%90%E7%94%B5%E5%AD%90%E5%8F%A3%E5%B2%B8%E6%95%B0%E6%8D%AE%E4%B8%AD%E5%BF%83%E4%BF%A1%E6%81%AF%E7%B3%BB%E7%BB%9FITIL%E7%AA%81%E5%8F%91%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E5%8A%9E%E6%B3%95/]] =====
58
59	===== [[27 某地铁信息化基础架构平台建设IT服务标准化管理咨询ITIL事件管理流程设计说明书>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/27%20%E6%9F%90%E5%9C%B0%E9%93%81%E4%BF%A1%E6%81%AF%E5%8C%96%E5%9F%BA%E7%A1%80%E6%9E%B6%E6%9E%84%E5%B9%B3%E5%8F%B0%E5%BB%BA%E8%AE%BEIT%E6%9C%8D%E5%8A%A1%E6%A0%87%E5%87%86%E5%8C%96%E7%AE%A1%E7%90%86%E5%92%A8%E8%AF%A2ITIL%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E8%AF%B4%E6%98%8E%E4%B9%A6/]] =====
60
61	===== [[28 某省移动网管中心IT集中运维咨询项目ITIL事件管理流程设计报告>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/28%20%E6%9F%90%E7%9C%81%E7%A7%BB%E5%8A%A8%E7%BD%91%E7%AE%A1%E4%B8%AD%E5%BF%83IT%E9%9B%86%E4%B8%AD%E8%BF%90%E7%BB%B4%E5%92%A8%E8%AF%A2%E9%A1%B9%E7%9B%AEITIL%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%8A%A5%E5%91%8A/]] =====
62
63	===== [[29 某证券公司信息技术ITIL事件管理流程>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/29%20%E6%9F%90%E8%AF%81%E5%88%B8%E5%85%AC%E5%8F%B8%E4%BF%A1%E6%81%AF%E6%8A%80%E6%9C%AFITIL%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E6%B5%81%E7%A8%8B/]] =====
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65	===== [[30 某移动公司ITIL事件管理工作表>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/30%20%E6%9F%90%E7%A7%BB%E5%8A%A8%E5%85%AC%E5%8F%B8ITIL%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E5%B7%A5%E4%BD%9C%E8%A1%A8/]] =====
66
67	===== [[31 某通讯集团南方基地适应性运维服务（AO）ITIL事件管理流程>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/31%20%E6%9F%90%E9%80%9A%E8%AE%AF%E9%9B%86%E5%9B%A2%E5%8D%97%E6%96%B9%E5%9F%BA%E5%9C%B0%E9%80%82%E5%BA%94%E6%80%A7%E8%BF%90%E7%BB%B4%E6%9C%8D%E5%8A%A1%EF%BC%88AO%EF%BC%89ITIL%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E6%B5%81%E7%A8%8B/]] =====
68
69	===== [[32 ITIL事件管理流程设计说明书>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/32%20ITIL%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E8%AF%B4%E6%98%8E%E4%B9%A6/]] =====
70
71	===== [[33 某公司运行管理办法ITIL突发事件管理分册>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/33%20%E6%9F%90%E5%85%AC%E5%8F%B8%E8%BF%90%E8%A1%8C%E7%AE%A1%E7%90%86%E5%8A%9E%E6%B3%95%E7%AA%81%E5%8F%91%E4%BA%8B%E4%BB%B6ITIL%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E5%88%86%E5%86%8C/]] =====
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73	===== [[34 某银行ITIL项目突发事件管理流程设计报告>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/34%20%E6%9F%90%E9%93%B6%E8%A1%8CITIL%E9%A1%B9%E7%9B%AE%E7%AA%81%E5%8F%91%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%8A%A5%E5%91%8A/]] =====
74
75	===== [[35 某通信公司ITIL重大故障和重大安全事件上报管理办法（试行）>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/35%20%E6%9F%90%E9%80%9A%E4%BF%A1%E5%85%AC%E5%8F%B8ITIL%E9%87%8D%E5%A4%A7%E6%95%85%E9%9A%9C%E5%92%8C%E9%87%8D%E5%A4%A7%E5%AE%89%E5%85%A8%E4%BA%8B%E4%BB%B6%E4%B8%8A%E6%8A%A5%E7%AE%A1%E7%90%86%E5%8A%9E%E6%B3%95%EF%BC%88%E8%AF%95%E8%A1%8C%EF%BC%89/]] =====