由 superadmin 于 2025/02/27, 15:09 最后修改
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superadmin 139.1 153
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superadmin 221.1 186 ===== [[软件资产治理标准操作程序>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E8%BD%AF%E4%BB%B6%E8%B5%84%E4%BA%A7%E6%B2%BB%E7%90%86%E6%A0%87%E5%87%86%E6%93%8D%E4%BD%9C%E7%A8%8B%E5%BA%8F%EF%BC%88IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
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superadmin 221.1 188 ===== [[信息系统运维管理岗位职责与责任界定>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E4%BF%A1%E6%81%AF%E7%B3%BB%E7%BB%9F%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%E5%B2%97%E4%BD%8D%E8%81%8C%E8%B4%A3%E4%B8%8E%E8%B4%A3%E4%BB%BB%E7%95%8C%E5%AE%9A%EF%BC%88IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
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superadmin 221.1 192 ===== [[人工智能运维服务（AIOPS）与信息技术运维服务管理实践>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E4%BA%BA%E5%B7%A5%E6%99%BA%E8%83%BD%E8%BF%90%E7%BB%B4%E6%9C%8D%E5%8A%A1%EF%BC%88AIOPS%EF%BC%89%E4%B8%8E%E4%BF%A1%E6%81%AF%E6%8A%80%E6%9C%AF%E8%BF%90%E7%BB%B4%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%EF%BC%88IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
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superadmin 221.1 194 ===== [[COBIT 2019 实施指南：信息技术治理解决方案>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/COBIT%202019%20%E5%AE%9E%E6%96%BD%E6%8C%87%E5%8D%97%EF%BC%9A%E4%BF%A1%E6%81%AF%E6%8A%80%E6%9C%AF%E6%B2%BB%E7%90%86%E8%A7%A3%E5%86%B3%E6%96%B9%E6%A1%88%20%EF%BC%88IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
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superadmin 221.1 196 ===== [[ITIL运维管理平台功能概述>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/ITIL%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%E5%B9%B3%E5%8F%B0%E5%8A%9F%E8%83%BD%E6%A6%82%E8%BF%B0%20%EF%BC%88IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
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superadmin 221.1 204 ===== [[某银行信息技术运维自动化任务调度平台功能目录>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E6%9F%90%E9%93%B6%E8%A1%8C%E4%BF%A1%E6%81%AF%E6%8A%80%E6%9C%AF%E8%BF%90%E7%BB%B4%E8%87%AA%E5%8A%A8%E5%8C%96%E4%BB%BB%E5%8A%A1%E8%B0%83%E5%BA%A6%E5%B9%B3%E5%8F%B0%E5%8A%9F%E8%83%BD%E7%9B%AE%E5%BD%95%EF%BC%88IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
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superadmin 221.1 220 ===== [[信息技术运维与信息技术服务管理>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E4%BF%A1%E6%81%AF%E6%8A%80%E6%9C%AF%E8%BF%90%E7%BB%B4%E4%B8%8E%E4%BF%A1%E6%81%AF%E6%8A%80%E6%9C%AF%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%20(IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86)/]] =====
superadmin 211.1 221
superadmin 221.1 222 ===== [[应用运维管理的持续交付实践 >>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E5%BA%94%E7%94%A8%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%E7%9A%84%E6%8C%81%E7%BB%AD%E4%BA%A4%E4%BB%98%E5%AE%9E%E8%B7%B5%20(IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86)/]] =====
superadmin 213.1 223
superadmin 214.1 224 ===== [[CMDB：IT运维管理的核心引擎>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/CMDB%EF%BC%9AIT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%E7%9A%84%E6%A0%B8%E5%BF%83%E5%BC%95%E6%93%8E/]] =====
superadmin 215.1 225
superadmin 216.1 226 ===== [[服务级别管理流程实施方案手册>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E6%9C%8D%E5%8A%A1%E7%BA%A7%E5%88%AB%E7%AE%A1%E7%90%86%E6%B5%81%E7%A8%8B%E5%AE%9E%E6%96%BD%E6%96%B9%E6%A1%88%E6%89%8B%E5%86%8C/]] =====
superadmin 217.1 227
superadmin 218.1 228 ===== [[配置管理流程手册>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E9%85%8D%E7%BD%AE%E7%AE%A1%E7%90%86%E6%B5%81%E7%A8%8B%E6%89%8B%E5%86%8C/]] =====
superadmin 219.1 229
superadmin 220.1 230 ===== [[数据资产管理实践白皮书核心内容总结>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E6%95%B0%E6%8D%AE%E8%B5%84%E4%BA%A7%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%E7%99%BD%E7%9A%AE%E4%B9%A6%E6%A0%B8%E5%BF%83%E5%86%85%E5%AE%B9%E6%80%BB%E7%BB%93/]] =====
superadmin 223.1 231
superadmin 224.1 232 ===== [[CA公司ITSM解决方案：连接业务与IT的桥梁>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/CA%E5%85%AC%E5%8F%B8ITSM%E8%A7%A3%E5%86%B3%E6%96%B9%E6%A1%88%EF%BC%9A%E8%BF%9E%E6%8E%A5%E4%B8%9A%E5%8A%A1%E4%B8%8EIT%E7%9A%84%E6%A1%A5%E6%A2%81/]] =====
superadmin 225.1 233
superadmin 226.1 234 ===== [[IT服务管理（ITSM）：从理论到实践的全解析>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/IT%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%EF%BC%88ITSM%EF%BC%89%EF%BC%9A%E4%BB%8E%E7%90%86%E8%AE%BA%E5%88%B0%E5%AE%9E%E8%B7%B5%E7%9A%84%E5%85%A8%E8%A7%A3%E6%9E%90/]] =====
superadmin 227.1 235
superadmin 229.1 236 ===== [[IT运维管理标准操作程序（SOP）及工作指导（WI）>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%E6%A0%87%E5%87%86%E6%93%8D%E4%BD%9C%E7%A8%8B%E5%BA%8F%EF%BC%88SOP%EF%BC%89%E5%8F%8A%E5%B7%A5%E4%BD%9C%E6%8C%87%E5%AF%BC%EF%BC%88WI%EF%BC%89/]] =====
superadmin 230.1 237
superadmin 231.1 238 ===== [[IT运维管理：以用户服务为中心的高效实践>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%9A%E4%BB%A5%E7%94%A8%E6%88%B7%E6%9C%8D%E5%8A%A1%E4%B8%BA%E4%B8%AD%E5%BF%83%E7%9A%84%E9%AB%98%E6%95%88%E5%AE%9E%E8%B7%B5/]] =====
superadmin 232.1 239
superadmin 233.1 240 ===== [[DevOps 赋能：XXXX 科技（深圳）有限公司的运维创新实践>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/DevOps%20%E8%B5%8B%E8%83%BD%EF%BC%9AXXXX%20%E7%A7%91%E6%8A%80%EF%BC%88%E6%B7%B1%E5%9C%B3%EF%BC%89%E6%9C%89%E9%99%90%E5%85%AC%E5%8F%B8%E7%9A%84%E8%BF%90%E7%BB%B4%E5%88%9B%E6%96%B0%E5%AE%9E%E8%B7%B5/]] =====
superadmin 234.1 241
superadmin 235.1 242 ===== [[深度剖析 CMDB：IT 运维管理的核心驱动力>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E6%B7%B1%E5%BA%A6%E5%89%96%E6%9E%90%20CMDB%EF%BC%9AIT%20%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%E7%9A%84%E6%A0%B8%E5%BF%83%E9%A9%B1%E5%8A%A8%E5%8A%9B/]] =====
superadmin 236.1 243
superadmin 238.1 244 ===== [[服务级别管理流程实施方案：打造卓越 IT 服务管理体系>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%20%E6%9C%8D%E5%8A%A1%E7%BA%A7%E5%88%AB%E7%AE%A1%E7%90%86%E6%B5%81%E7%A8%8B%E5%AE%9E%E6%96%BD%E6%96%B9%E6%A1%88%EF%BC%9A%E6%89%93%E9%80%A0%E5%8D%93%E8%B6%8A%20IT%20%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E4%BD%93%E7%B3%BB/]] =====
superadmin 237.1 245
superadmin 238.1 246 ===== [[深入剖析配置管理流程核心要义>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E6%B7%B1%E5%85%A5%E5%89%96%E6%9E%90%E9%85%8D%E7%BD%AE%E7%AE%A1%E7%90%86%E6%B5%81%E7%A8%8B%E6%A0%B8%E5%BF%83%E8%A6%81%E4%B9%89/]] =====
superadmin 239.1 247
superadmin 240.1 248 ===== [[数据资产管理：数字经济时代的基石>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E6%95%B0%E6%8D%AE%E8%B5%84%E4%BA%A7%E7%AE%A1%E7%90%86%EF%BC%9A%E6%95%B0%E5%AD%97%E7%BB%8F%E6%B5%8E%E6%97%B6%E4%BB%A3%E7%9A%84%E5%9F%BA%E7%9F%B3/]] =====
superadmin 241.1 249
superadmin 242.1 250 ===== [[企业 IT 管理的“实用宝典”>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E4%BC%81%E4%B8%9A%20IT%20%E7%AE%A1%E7%90%86%E7%9A%84%E2%80%9C%E5%AE%9E%E7%94%A8%E5%AE%9D%E5%85%B8%E2%80%9D/]] =====
superadmin 243.1 251
superadmin 244.1 252 ===== [[企业信息化转型中的IT运维管理优化研究>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E4%BC%81%E4%B8%9A%E4%BF%A1%E6%81%AF%E5%8C%96%E8%BD%AC%E5%9E%8B%E4%B8%AD%E7%9A%84IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%E4%BC%98%E5%8C%96%E7%A0%94%E7%A9%B6/]] =====
superadmin 245.1 253
superadmin 246.1 254 ===== [[数字化时代企业 IT 运维的战略转型与指标体系建设>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E6%95%B0%E5%AD%97%E5%8C%96%E6%97%B6%E4%BB%A3%E4%BC%81%E4%B8%9A%20IT%20%E8%BF%90%E7%BB%B4%E7%9A%84%E6%88%98%E7%95%A5%E8%BD%AC%E5%9E%8B%E4%B8%8E%E6%8C%87%E6%A0%87%E4%BD%93%E7%B3%BB%E5%BB%BA%E8%AE%BE/]] =====
superadmin 247.1 255
superadmin 248.1 256 ===== [[配置管理数据库（CMDB）：IT运维管理的核心要素>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E9%85%8D%E7%BD%AE%E7%AE%A1%E7%90%86%E6%95%B0%E6%8D%AE%E5%BA%93%EF%BC%88CMDB%EF%BC%89%EF%BC%9AIT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%E7%9A%84%E6%A0%B8%E5%BF%83%E8%A6%81%E7%B4%A0/]] =====
superadmin 249.1 257
258 ===== 如何通过服务台提升客户体验与运营效率 =====
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