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27 27  ===== [[2023年度金融行业IT运维数据治理调研报告>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/2023%E5%B9%B4%E5%BA%A6%E9%87%91%E8%9E%8D%E8%A1%8C%E4%B8%9AIT%E8%BF%90%E7%BB%B4%E6%95%B0%E6%8D%AE%E6%B2%BB%E7%90%86%E8%B0%83%E7%A0%94%E6%8A%A5%E5%91%8A/]] =====
28 28  
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30 30  
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34 34  
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36 36  
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40 40  
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54 54  
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61 +===== [[某公司信息技术运维服务报告模板>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E6%9F%90%E5%85%AC%E5%8F%B8%E4%BF%A1%E6%81%AF%E6%8A%80%E6%9C%AF%E8%BF%90%E7%BB%B4%E6%9C%8D%E5%8A%A1%E6%8A%A5%E5%91%8A%E6%A8%A1%E6%9D%BF%EF%BC%88%E4%BF%A1%E6%81%AF%E6%8A%80%E6%9C%AF%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
62 62  
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64 64  )))
65 65  
66 66  ===== [[IT运维管理领域某运维项目应用运维能力模型研究>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%E9%A2%86%E5%9F%9F%E6%9F%90%E8%BF%90%E7%BB%B4%E9%A1%B9%E7%9B%AE%E5%BA%94%E7%94%A8%E8%BF%90%E7%BB%B4%E8%83%BD%E5%8A%9B%E6%A8%A1%E5%9E%8B%E7%A0%94%E7%A9%B6/]] =====
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70 70  ===== [[探秘银行私有云：IT运维管理的行业报告>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E6%8E%A2%E7%A7%98%E9%93%B6%E8%A1%8C%E7%A7%81%E6%9C%89%E4%BA%91%EF%BC%9AIT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%E7%9A%84%E8%A1%8C%E4%B8%9A%E6%8A%A5%E5%91%8A/]] =====
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76 -===== [[IT运维流程设计与实施的挑战性分析（IT运维管理）>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/IT%E8%BF%90%E7%BB%B4%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E4%B8%8E%E5%AE%9E%E6%96%BD%E7%9A%84%E6%8C%91%E6%88%98%E6%80%A7%E5%88%86%E6%9E%90%EF%BC%88IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
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77 77  
78 -===== [[从传统供应链向数字化产业链的转型（信息技术运维管理）>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E4%BB%8E%E4%BC%A0%E7%BB%9F%E4%BE%9B%E5%BA%94%E9%93%BE%E5%90%91%E6%95%B0%E5%AD%97%E5%8C%96%E4%BA%A7%E4%B8%9A%E9%93%BE%E7%9A%84%E8%BD%AC%E5%9E%8B%EF%BC%88%E4%BF%A1%E6%81%AF%E6%8A%80%E6%9C%AF%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
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79 79  
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80 +===== [[构建企业数字化转型的核心能力基础>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E6%9E%84%E5%BB%BA%E4%BC%81%E4%B8%9A%E6%95%B0%E5%AD%97%E5%8C%96%E8%BD%AC%E5%9E%8B%E7%9A%84%E6%A0%B8%E5%BF%83%E8%83%BD%E5%8A%9B%E5%9F%BA%E7%A1%80%EF%BC%88%E4%BF%A1%E6%81%AF%E6%8A%80%E6%9C%AF%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
81 81  
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82 +===== [[企业数字化转型的端到端规划与实施研究>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E4%BC%81%E4%B8%9A%E6%95%B0%E5%AD%97%E5%8C%96%E8%BD%AC%E5%9E%8B%E7%9A%84%E7%AB%AF%E5%88%B0%E7%AB%AF%E8%A7%84%E5%88%92%E4%B8%8E%E5%AE%9E%E6%96%BD%E7%A0%94%E7%A9%B6%EF%BC%88%E4%BF%A1%E6%81%AF%E6%8A%80%E6%9C%AF%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
83 83  
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88 88  ===== [[人工智能在IT运维管理中的大型模型技术应用>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E4%BA%BA%E5%B7%A5%E6%99%BA%E8%83%BD%E5%9C%A8IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%E4%B8%AD%E7%9A%84%E5%A4%A7%E5%9E%8B%E6%A8%A1%E5%9E%8B%E6%8A%80%E6%9C%AF%E5%BA%94%E7%94%A8/]] =====
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160 -===== [[ITIL 4基础讲义：服务管理实践 (IT运维管理)>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/ITIL%204%E5%9F%BA%E7%A1%80%E8%AE%B2%E4%B9%89%EF%BC%9A%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%20(IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86)/]] =====
160 +===== [[ITIL 4基础讲义：服务管理实践>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/ITIL%204%E5%9F%BA%E7%A1%80%E8%AE%B2%E4%B9%89%EF%BC%9A%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%20(IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86)/]] =====
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162 +===== [[IT服务管理体系（ITSM）规划和建设>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/IT%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E4%BD%93%E7%B3%BB%EF%BC%88ITSM%EF%BC%89%E8%A7%84%E5%88%92%E5%92%8C%E5%BB%BA%E8%AE%BE%EF%BC%88IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
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164 +===== [[基于开源软件的自主开发自动化运维平台实践>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E5%9F%BA%E4%BA%8E%E5%BC%80%E6%BA%90%E8%BD%AF%E4%BB%B6%E7%9A%84%E8%87%AA%E4%B8%BB%E5%BC%80%E5%8F%91%E8%87%AA%E5%8A%A8%E5%8C%96%E8%BF%90%E7%BB%B4%E5%B9%B3%E5%8F%B0%E5%AE%9E%E8%B7%B5%EF%BC%88IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
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166 -===== [[IT部门运维管理的服务流程与制度（IT运维管理）>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/IT%E9%83%A8%E9%97%A8%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%E7%9A%84%E6%9C%8D%E5%8A%A1%E6%B5%81%E7%A8%8B%E4%B8%8E%E5%88%B6%E5%BA%A6%EF%BC%88IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
166 +===== [[IT部门运维管理的服务流程与制度>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/IT%E9%83%A8%E9%97%A8%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%E7%9A%84%E6%9C%8D%E5%8A%A1%E6%B5%81%E7%A8%8B%E4%B8%8E%E5%88%B6%E5%BA%A6%EF%BC%88IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
167 167  
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169 169  
170 -===== [[某机构信息中心综合IT运维管理规范体系 (IT运维管理)>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E6%9F%90%E6%9C%BA%E6%9E%84%E4%BF%A1%E6%81%AF%E4%B8%AD%E5%BF%83%E7%BB%BC%E5%90%88IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%E8%A7%84%E8%8C%83%E4%BD%93%E7%B3%BB%20(IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86)/]] =====
170 +===== [[某机构信息中心综合IT运维管理规范体系>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E6%9F%90%E6%9C%BA%E6%9E%84%E4%BF%A1%E6%81%AF%E4%B8%AD%E5%BF%83%E7%BB%BC%E5%90%88IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%E8%A7%84%E8%8C%83%E4%BD%93%E7%B3%BB%20(IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86)/]] =====
171 171  
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173 173  
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175 175  
176 -===== [[从传统信息技术运维向信息技术服务管理（ITSM）的转变（IT运维管理）>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E4%BB%8E%E4%BC%A0%E7%BB%9F%E4%BF%A1%E6%81%AF%E6%8A%80%E6%9C%AF%E8%BF%90%E7%BB%B4%E5%90%91%E4%BF%A1%E6%81%AF%E6%8A%80%E6%9C%AF%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%EF%BC%88ITSM%EF%BC%89%E7%9A%84%E8%BD%AC%E5%8F%98%EF%BC%88IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
176 +===== [[从传统信息技术运维向信息技术服务管理（ITSM）的转变>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E4%BB%8E%E4%BC%A0%E7%BB%9F%E4%BF%A1%E6%81%AF%E6%8A%80%E6%9C%AF%E8%BF%90%E7%BB%B4%E5%90%91%E4%BF%A1%E6%81%AF%E6%8A%80%E6%9C%AF%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%EF%BC%88ITSM%EF%BC%89%E7%9A%84%E8%BD%AC%E5%8F%98%EF%BC%88IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
177 177  
178 -===== [[某企业ISO20000-2018信息技术服务管理完整指南（IT运维管理）>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E6%9F%90%E4%BC%81%E4%B8%9AISO20000-2018%E4%BF%A1%E6%81%AF%E6%8A%80%E6%9C%AF%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E5%AE%8C%E6%95%B4%E6%8C%87%E5%8D%97%EF%BC%88IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
178 +===== [[某企业ISO20000-2018信息技术服务管理完整指南>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E6%9F%90%E4%BC%81%E4%B8%9AISO20000-2018%E4%BF%A1%E6%81%AF%E6%8A%80%E6%9C%AF%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E5%AE%8C%E6%95%B4%E6%8C%87%E5%8D%97%EF%BC%88IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
179 179  
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181 181  
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183 183  
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185 185  
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211 211  
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