Wiki source code of iTop最终用户手册
Last modified by superadmin on 2024/12/13, 15:07
Hide last authors
author | version | line-number | content |
---|---|---|---|
![]() |
1.1 | 1 | = 最终用户手册 = |
2 | |||
3 | |||
4 | 本文档解释了如何: | ||
5 | |||
6 | 1. 在iTop中导航 | ||
7 | 1. 执行基本的任务,诸如:查询对象,创建和管理对象 | ||
8 | 1. 自定义iTop用户界面(列表,快捷键,仪表板) | ||
9 | |||
10 | 尽管iTop中管理的对象类型取决于安装过程中安装的模块,但本文档中描述的通用原则并无差异。 | ||
11 | |||
12 | |||
13 | (% class="box" %) | ||
14 | ((( | ||
15 | 取决于用户账号,一些功能可能是禁用的。这是因为用户权限取决于该功能所涉及的对象类型,以及提供给用户账号的角色配置文件。请与管理员联系以管理您的权限。 | ||
16 | ))) | ||
17 | |||
18 | |||
![]() |
4.1 | 19 | 对于更多关于iTop中管理的对象的说明和它们的意义,请参考[[《数据模型文档》>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/%E5%BC%80%E6%BA%90ITIL%E8%BD%AF%E4%BB%B6%20-%20iTop%E5%AE%9E%E6%96%BD%E6%96%B9%E6%B3%95/iTop%E5%AE%9E%E6%96%BD%E6%8C%87%E5%8D%97/iTop%E6%95%B0%E6%8D%AE%E6%A8%A1%E5%9E%8B%E6%96%87%E6%A1%A3/]]。 |
![]() |
1.1 | 20 | |
21 | |||
22 | ---- | ||
23 | |||
24 | 原文:[[https:~~/~~/www.itophub.io/wiki/page?id=3_0_0:user:start>>url:https://www.itophub.io/wiki/page?id=3_0_0:user:start]] | ||
25 | |||
26 | 版本:3_0_0/user/start.txt · Last modified: 2022/01/21 16:52 (external edit) | ||
27 | |||
28 | ---- | ||
29 | |||
![]() |
2.1 | 30 | ===== [[连接到iTop>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/%E5%BC%80%E6%BA%90ITIL%E8%BD%AF%E4%BB%B6%20-%20iTop%E5%AE%9E%E6%96%BD%E6%96%B9%E6%B3%95/iTop%E6%9C%80%E7%BB%88%E7%94%A8%E6%88%B7%E6%89%8B%E5%86%8C/%E8%BF%9E%E6%8E%A5%E5%88%B0iTop/]] ===== |
![]() |
1.1 | 31 | |
32 | |||
33 | ➡️ 登录iTop | ||
34 | |||
35 | |||
![]() |
2.1 | 36 | ===== [[主界面>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/%E5%BC%80%E6%BA%90ITIL%E8%BD%AF%E4%BB%B6%20-%20iTop%E5%AE%9E%E6%96%BD%E6%96%B9%E6%B3%95/iTop%E6%9C%80%E7%BB%88%E7%94%A8%E6%88%B7%E6%89%8B%E5%86%8C/iTop%E4%B8%BB%E7%95%8C%E9%9D%A2/]] ===== |
![]() |
1.1 | 37 | |
![]() |
2.1 | 38 | |
![]() |
1.1 | 39 | ➡️ 介绍了iTop界面的所有标准元素,包括用户菜单及菜单栏的基本操作。 |
40 | |||
41 | |||
![]() |
2.1 | 42 | ===== [[首选项设置>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/%E5%BC%80%E6%BA%90ITIL%E8%BD%AF%E4%BB%B6%20-%20iTop%E5%AE%9E%E6%96%BD%E6%96%B9%E6%B3%95/iTop%E6%9C%80%E7%BB%88%E7%94%A8%E6%88%B7%E6%89%8B%E5%86%8C/iTop%E9%A6%96%E9%80%89%E9%A1%B9%E8%AE%BE%E7%BD%AE/]] ===== |
![]() |
1.1 | 43 | |
![]() |
2.1 | 44 | |
![]() |
1.1 | 45 | ➡️ 介绍每个用户都可以配置的首选项,包括:用户界面、关注的组织列表、快捷方式、键盘快捷键、头像等。 |
46 | |||
47 | |||
![]() |
2.1 | 48 | ===== [[对象显示和修改>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/%E5%BC%80%E6%BA%90ITIL%E8%BD%AF%E4%BB%B6%20-%20iTop%E5%AE%9E%E6%96%BD%E6%96%B9%E6%B3%95/iTop%E6%9C%80%E7%BB%88%E7%94%A8%E6%88%B7%E6%89%8B%E5%86%8C/iTop%E5%AF%B9%E8%B1%A1%E6%98%BE%E7%A4%BA%E5%92%8C%E4%BF%AE%E6%94%B9/]] ===== |
![]() |
1.1 | 49 | |
![]() |
2.1 | 50 | |
![]() |
1.1 | 51 | ➡️ 介绍了对象的显示和修改,以及活动面板的使用;工单附件的使用;如何管理对象的关联关系。 |
52 | |||
53 | |||
![]() |
2.1 | 54 | ===== [[操作>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/%E5%BC%80%E6%BA%90ITIL%E8%BD%AF%E4%BB%B6%20-%20iTop%E5%AE%9E%E6%96%BD%E6%96%B9%E6%B3%95/iTop%E6%9C%80%E7%BB%88%E7%94%A8%E6%88%B7%E6%89%8B%E5%86%8C/iTop%E6%93%8D%E4%BD%9C/]] ===== |
![]() |
1.1 | 55 | |
![]() |
2.1 | 56 | |
![]() |
1.1 | 57 | ➡️ 介绍了对象的常用增删改查、状态变化等操作,以及打印等功能。 |
58 | |||
59 | |||
![]() |
2.1 | 60 | ===== [[搜索>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/%E5%BC%80%E6%BA%90ITIL%E8%BD%AF%E4%BB%B6%20-%20iTop%E5%AE%9E%E6%96%BD%E6%96%B9%E6%B3%95/iTop%E6%9C%80%E7%BB%88%E7%94%A8%E6%88%B7%E6%89%8B%E5%86%8C/iTop%E6%90%9C%E7%B4%A2/]] ===== |
![]() |
1.1 | 61 | |
![]() |
2.1 | 62 | |
![]() |
1.1 | 63 | ➡️ 介绍了对象的搜索操作。 |
64 | |||
65 | |||
![]() |
2.1 | 66 | ===== [[管理列表>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/%E5%BC%80%E6%BA%90ITIL%E8%BD%AF%E4%BB%B6%20-%20iTop%E5%AE%9E%E6%96%BD%E6%96%B9%E6%B3%95/iTop%E6%9C%80%E7%BB%88%E7%94%A8%E6%88%B7%E6%89%8B%E5%86%8C/iTop%E7%AE%A1%E7%90%86%E5%88%97%E8%A1%A8/]] ===== |
![]() |
1.1 | 67 | |
![]() |
2.1 | 68 | |
![]() |
1.1 | 69 | ➡️ 介绍如何配置和管理列表,包括配置列表、邮件、导出、添加仪表盘、创建快捷方式等操作。 |
70 | |||
71 | |||
![]() |
2.1 | 72 | ===== [[快捷方式>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/%E5%BC%80%E6%BA%90ITIL%E8%BD%AF%E4%BB%B6%20-%20iTop%E5%AE%9E%E6%96%BD%E6%96%B9%E6%B3%95/iTop%E6%9C%80%E7%BB%88%E7%94%A8%E6%88%B7%E6%89%8B%E5%86%8C/iTop%E5%BF%AB%E6%8D%B7%E6%96%B9%E5%BC%8F/]] ===== |
![]() |
1.1 | 73 | |
![]() |
2.1 | 74 | |
![]() |
1.1 | 75 | ➡️ 介绍如何创建、使用和管理快捷方式。 |
76 | |||
77 | |||
![]() |
2.1 | 78 | ===== [[编辑仪表盘>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/%E5%BC%80%E6%BA%90ITIL%E8%BD%AF%E4%BB%B6%20-%20iTop%E5%AE%9E%E6%96%BD%E6%96%B9%E6%B3%95/iTop%E6%9C%80%E7%BB%88%E7%94%A8%E6%88%B7%E6%89%8B%E5%86%8C/iTop%E7%BC%96%E8%BE%91%E4%BB%AA%E8%A1%A8%E7%9B%98/]] ===== |
![]() |
1.1 | 79 | |
![]() |
2.1 | 80 | |
![]() |
1.1 | 81 | ➡️ 介绍如何配置仪表盘。 |
82 | |||
83 | |||
![]() |
2.1 | 84 | ===== [[批量修改>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/%E5%BC%80%E6%BA%90ITIL%E8%BD%AF%E4%BB%B6%20-%20iTop%E5%AE%9E%E6%96%BD%E6%96%B9%E6%B3%95/iTop%E6%9C%80%E7%BB%88%E7%94%A8%E6%88%B7%E6%89%8B%E5%86%8C/iTop%E6%89%B9%E9%87%8F%E4%BF%AE%E6%94%B9/]] ===== |
![]() |
1.1 | 85 | |
![]() |
2.1 | 86 | |
![]() |
1.1 | 87 | ➡️ 介绍如何批量修改对象。 |
88 | |||
89 | |||
![]() |
2.1 | 90 | ===== [[理解审计>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/%E5%BC%80%E6%BA%90ITIL%E8%BD%AF%E4%BB%B6%20-%20iTop%E5%AE%9E%E6%96%BD%E6%96%B9%E6%B3%95/iTop%E6%9C%80%E7%BB%88%E7%94%A8%E6%88%B7%E6%89%8B%E5%86%8C/iTop%E7%90%86%E8%A7%A3%E5%AE%A1%E8%AE%A1/]] ===== |
![]() |
1.1 | 91 | |
![]() |
2.1 | 92 | |
![]() |
1.1 | 93 | ➡️ 介绍审计的作用。 |
94 | |||
95 | |||
![]() |
2.1 | 96 | ===== [[废弃对象>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/%E5%BC%80%E6%BA%90ITIL%E8%BD%AF%E4%BB%B6%20-%20iTop%E5%AE%9E%E6%96%BD%E6%96%B9%E6%B3%95/iTop%E6%9C%80%E7%BB%88%E7%94%A8%E6%88%B7%E6%89%8B%E5%86%8C/iTop%E5%BA%9F%E5%BC%83%E5%AF%B9%E8%B1%A1/]] ===== |
![]() |
1.1 | 97 | |
![]() |
2.1 | 98 | |
![]() |
1.1 | 99 | ➡️ 介绍废弃对象。 |
100 | |||
101 | |||
![]() |
2.1 | 102 | ===== [[Excel报表>>http://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/%E5%BC%80%E6%BA%90ITIL%E8%BD%AF%E4%BB%B6%20-%20iTop%E5%AE%9E%E6%96%BD%E6%96%B9%E6%B3%95/iTop%E6%9C%80%E7%BB%88%E7%94%A8%E6%88%B7%E6%89%8B%E5%86%8C/iTop%20%E2%80%94%20Excel%E6%8A%A5%E8%A1%A8/]] ===== |
![]() |
1.1 | 103 | |
![]() |
2.1 | 104 | |
![]() |
1.1 | 105 | ➡️ 介绍Excel报表的使用。 |