Last modified by superadmin on 2024/12/25, 15:45
From version < 8.1 >
edited by superadmin
on 2024/05/06, 08:33
To version < 2.1 >
edited by superadmin
on 2024/04/12, 15:37
< >
Change comment: There is no comment for this version

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1 -ITIL 实施项目流程设计方案集
1 +ITIL实施项目流程设计方案集
Content
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1 -[[返回：ITIL实施项目资料>>https://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/]]
1 +项目方案清单：
2 2  
3 +1.某通信公司ITIL事件管理流程细化说明书
3 3  
5 +2
4 4  
5 -* (((
6 -====== [[IT服务管理体系>>url:https://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BD%93%E7%B3%BB%E6%96%87%E4%BB%B6/]] ======
7 -)))
8 -* (((
9 -====== [[事件管理>>url:https://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86/]] ======
10 -)))
11 -* (((
12 -====== [[变更管理>>url:https://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E5%8F%98%E6%9B%B4%E7%AE%A1%E7%90%86/]] ======
13 -)))
14 -* (((
15 -====== [[应急管理>>url:https://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E5%BA%94%E6%80%A5%E7%AE%A1%E7%90%86/]] ======
16 -)))
17 -* (((
18 -====== [[服务台>>url:https://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E6%9C%8D%E5%8A%A1%E5%8F%B0/]] ======
19 -)))
20 -* (((
21 -====== [[服务级别管理>>url:https://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E6%9C%8D%E5%8A%A1%E7%BA%A7%E5%88%AB%E7%AE%A1%E7%90%86/]] ======
22 -)))
23 -* (((
24 -====== [[监控和事态管理>>url:https://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E7%9B%91%E6%8E%A7%E5%92%8C%E4%BA%8B%E6%80%81%E7%AE%A1%E7%90%86/]] ======
25 -)))
26 -* (((
27 -====== [[知识管理>>url:https://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E7%9F%A5%E8%AF%86%E7%AE%A1%E7%90%86/]] ======
28 -)))
29 -* (((
30 -====== [[管理规范>>url:https://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E7%AE%A1%E7%90%86%E8%A7%84%E8%8C%83/]] ======
31 -)))
32 -* (((
33 -====== [[职能和岗位管理>>url:https://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E8%81%8C%E8%83%BD%E5%92%8C%E5%B2%97%E4%BD%8D%E7%AE%A1%E7%90%86/]] ======
34 -)))
35 -* (((
36 -====== [[资产管理>>url:https://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E6%B5%81%E7%A8%8B%E8%AE%BE%E8%AE%A1%E6%96%B9%E6%A1%88%E9%9B%86/%E8%B5%84%E4%BA%A7%E7%AE%A1%E7%90%86/]] ======
37 -)))
7 +3
38 38  
9 +4
10 +
39 39  
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