ITIL 实践案例集

author	version	line-number	content
1	(% class="jumbotron" %)
2	(((
3	(% class="container" %)
4	(((
5	(((
6	====== [[返回：ITIL流程实践（流程设计方案）>>https://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/]] ======
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11	==== ====
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13	==== [[某银行ITIL实施案例>>url:https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/1%20%E6%9F%90%E9%93%B6%E8%A1%8CITIL%E5%AE%9E%E6%96%BD%E6%A1%88%E4%BE%8B/]] ====
14	)))
15
16	(((
17	==== [[中国联通业务支撑运营ITSM平台实施案例分析>>url:https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E4%B8%AD%E5%9B%BD%E8%81%94%E9%80%9A%E4%B8%9A%E5%8A%A1%E6%94%AF%E6%92%91%E8%BF%90%E8%90%A5ITSM%E5%B9%B3%E5%8F%B0%E5%AE%9E%E6%96%BD%E6%A1%88%E4%BE%8B%E5%88%86%E6%9E%90/]] ====
18	)))
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20	(((
21	==== [[广州汽车集团公司ITIL工具实施案例>>url:https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E5%B9%BF%E5%B7%9E%E6%B1%BD%E8%BD%A6%E9%9B%86%E5%9B%A2%E5%85%AC%E5%8F%B8ITIL%E5%B7%A5%E5%85%B7%E5%AE%9E%E6%96%BD%E6%A1%88%E4%BE%8B/]] ====
22	)))
23
24	(((
25	==== [[某大型航空公司ITSM系统实施案例分享>>url:https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E6%9F%90%E5%A4%A7%E5%9E%8B%E8%88%AA%E7%A9%BA%E5%85%AC%E5%8F%B8ITSM%E7%B3%BB%E7%BB%9F%E5%AE%9E%E6%96%BD%E6%A1%88%E4%BE%8B%E5%88%86%E4%BA%AB/]] ====
26
27	===== [[2023年度金融行业IT运维数据治理调研报告>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/2023%E5%B9%B4%E5%BA%A6%E9%87%91%E8%9E%8D%E8%A1%8C%E4%B8%9AIT%E8%BF%90%E7%BB%B4%E6%95%B0%E6%8D%AE%E6%B2%BB%E7%90%86%E8%B0%83%E7%A0%94%E6%8A%A5%E5%91%8A/]] =====
28
29	===== [[ITIL成熟度等级评估表（信息技术基础设施库运维管理）>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/ITIL%E6%88%90%E7%86%9F%E5%BA%A6%E7%AD%89%E7%BA%A7%E8%AF%84%E4%BC%B0%E8%A1%A8%EF%BC%88%E4%BF%A1%E6%81%AF%E6%8A%80%E6%9C%AF%E5%9F%BA%E7%A1%80%E8%AE%BE%E6%96%BD%E5%BA%93%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
30
31	===== [[制造业中小型企业数字化水平自测表（IT运维管理）>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E5%88%B6%E9%80%A0%E4%B8%9A%E4%B8%AD%E5%B0%8F%E5%9E%8B%E4%BC%81%E4%B8%9A%E6%95%B0%E5%AD%97%E5%8C%96%E6%B0%B4%E5%B9%B3%E8%87%AA%E6%B5%8B%E8%A1%A8%20%28IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
32
33	===== [[咱们聊聊这个IT服务管理的超级攻略（IT运维管理）>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E5%92%B1%E4%BB%AC%E8%81%8A%E8%81%8A%E8%BF%99%E4%B8%AAIT%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E8%B6%85%E7%BA%A7%E6%94%BB%E7%95%A5%EF%BC%88IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
34
35	===== [[超级实用的IT运维项目月度服务报告模板（IT运维管理）>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E8%B6%85%E7%BA%A7%E5%AE%9E%E7%94%A8%E7%9A%84IT%E8%BF%90%E7%BB%B4%E9%A1%B9%E7%9B%AE%E6%9C%88%E5%BA%A6%E6%9C%8D%E5%8A%A1%E6%8A%A5%E5%91%8A%E6%A8%A1%E6%9D%BF%EF%BC%88IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
36
37	===== [[构建高速ITIL关键驱动因素的实施策略白皮书（信息技术运维管理）>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E6%9E%84%E5%BB%BA%E9%AB%98%E9%80%9FITIL%E5%85%B3%E9%94%AE%E9%A9%B1%E5%8A%A8%E5%9B%A0%E7%B4%A0%E7%9A%84%E5%AE%9E%E6%96%BD%E7%AD%96%E7%95%A5%E7%99%BD%E7%9A%AE%E4%B9%A6%EF%BC%88%E4%BF%A1%E6%81%AF%E6%8A%80%E6%9C%AF%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
38
39	===== [[流程化基础技能：高效能教练在IT运维管理中的应用>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E6%B5%81%E7%A8%8B%E5%8C%96%E5%9F%BA%E7%A1%80%E6%8A%80%E8%83%BD%EF%BC%9A%E9%AB%98%E6%95%88%E8%83%BD%E6%95%99%E7%BB%83%E5%9C%A8IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%E4%B8%AD%E7%9A%84%E5%BA%94%E7%94%A8/]] =====
40
41	===== [[中国信息技术基础架构运维市场研究报告（正本）（信息技术运维管理）>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E4%B8%AD%E5%9B%BD%E4%BF%A1%E6%81%AF%E6%8A%80%E6%9C%AF%E5%9F%BA%E7%A1%80%E6%9E%B6%E6%9E%84%E8%BF%90%E7%BB%B4%E5%B8%82%E5%9C%BA%E7%A0%94%E7%A9%B6%E6%8A%A5%E5%91%8A%EF%BC%88%E6%AD%A3%E6%9C%AC%EF%BC%89%EF%BC%88%E4%BF%A1%E6%81%AF%E6%8A%80%E6%9C%AF%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
42
43	===== [[中国IT智能运维领域市场权威分析综述（IT运维管理）>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E4%B8%AD%E5%9B%BDIT%E6%99%BA%E8%83%BD%E8%BF%90%E7%BB%B4%E9%A2%86%E5%9F%9F%E5%B8%82%E5%9C%BA%E6%9D%83%E5%A8%81%E5%88%86%E6%9E%90%E7%BB%BC%E8%BF%B0%EF%BC%88IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
44
45	===== [[中国IT市场数字化转型方法论白皮书（IT运维管理）>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E4%B8%AD%E5%9B%BDIT%E5%B8%82%E5%9C%BA%E6%95%B0%E5%AD%97%E5%8C%96%E8%BD%AC%E5%9E%8B%E6%96%B9%E6%B3%95%E8%AE%BA%E7%99%BD%E7%9A%AE%E4%B9%A6%EF%BC%88IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
46
47	===== [[中国智能运维市场发展研究报告（最新版）（信息技术运维管理领域）>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E4%B8%AD%E5%9B%BD%E6%99%BA%E8%83%BD%E8%BF%90%E7%BB%B4%E5%B8%82%E5%9C%BA%E5%8F%91%E5%B1%95%E7%A0%94%E7%A9%B6%E6%8A%A5%E5%91%8A%EF%BC%88%E6%9C%80%E6%96%B0%E7%89%88%EF%BC%89%EF%BC%88%E4%BF%A1%E6%81%AF%E6%8A%80%E6%9C%AF%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%E9%A2%86%E5%9F%9F%EF%BC%89/]] =====
48
49	===== [[关于重要IT系统变更及投产管理的实施细则（某金融机构）（IT运维管理）>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E5%85%B3%E4%BA%8E%E9%87%8D%E8%A6%81IT%E7%B3%BB%E7%BB%9F%E5%8F%98%E6%9B%B4%E5%8F%8A%E6%8A%95%E4%BA%A7%E7%AE%A1%E7%90%86%E7%9A%84%E5%AE%9E%E6%96%BD%E7%BB%86%E5%88%99%EF%BC%88%E6%9F%90%E9%87%91%E8%9E%8D%E6%9C%BA%E6%9E%84%EF%BC%89%EF%BC%88IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
50
51	===== [[IT运维管理领域中CMDB的完整实施案例研究>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%E9%A2%86%E5%9F%9F%E4%B8%ADCMDB%E7%9A%84%E5%AE%8C%E6%95%B4%E5%AE%9E%E6%96%BD%E6%A1%88%E4%BE%8B%E7%A0%94%E7%A9%B6/]] =====
52
53	===== [[IT运维季度服务报告-XX年XX项目>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/IT%E8%BF%90%E7%BB%B4%E5%AD%A3%E5%BA%A6%E6%9C%8D%E5%8A%A1%E6%8A%A5%E5%91%8A-XX%E5%B9%B4XX%E9%A1%B9%E7%9B%AE/]] =====
54
55	===== [[IT运维年终工作总结报告（IT运维管理）>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/IT%E8%BF%90%E7%BB%B4%E5%B9%B4%E7%BB%88%E5%B7%A5%E4%BD%9C%E6%80%BB%E7%BB%93%E6%8A%A5%E5%91%8A%EF%BC%88IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
56
57	===== [[IT运维项目服务报告样本（季度报告）>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/IT%E8%BF%90%E7%BB%B4%E9%A1%B9%E7%9B%AE%E6%9C%8D%E5%8A%A1%E6%8A%A5%E5%91%8A%E6%A0%B7%E6%9C%AC%EF%BC%88%E5%AD%A3%E5%BA%A6%E6%8A%A5%E5%91%8A%EF%BC%89/]] =====
58
59	===== [[国家电网公司信息系统建转运实施细则（IT运维管理）>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E5%9B%BD%E5%AE%B6%E7%94%B5%E7%BD%91%E5%85%AC%E5%8F%B8%E4%BF%A1%E6%81%AF%E7%B3%BB%E7%BB%9F%E5%BB%BA%E8%BD%AC%E8%BF%90%E5%AE%9E%E6%96%BD%E7%BB%86%E5%88%99%EF%BC%88IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
60
61	===== [[某公司信息技术运维服务报告模板（信息技术运维管理）>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E6%9F%90%E5%85%AC%E5%8F%B8%E4%BF%A1%E6%81%AF%E6%8A%80%E6%9C%AF%E8%BF%90%E7%BB%B4%E6%9C%8D%E5%8A%A1%E6%8A%A5%E5%91%8A%E6%A8%A1%E6%9D%BF%EF%BC%88%E4%BF%A1%E6%81%AF%E6%8A%80%E6%9C%AF%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
62
63	===== [[某项目IT驻场运维服务方案（总体）（IT运维管理）>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E6%9F%90%E9%A1%B9%E7%9B%AEIT%E9%A9%BB%E5%9C%BA%E8%BF%90%E7%BB%B4%E6%9C%8D%E5%8A%A1%E6%96%B9%E6%A1%88%EF%BC%88%E6%80%BB%E4%BD%93%EF%BC%89%20%EF%BC%88IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
64	)))
65
66	===== [[IT运维管理领域某运维项目应用运维能力模型研究>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%E9%A2%86%E5%9F%9F%E6%9F%90%E8%BF%90%E7%BB%B4%E9%A1%B9%E7%9B%AE%E5%BA%94%E7%94%A8%E8%BF%90%E7%BB%B4%E8%83%BD%E5%8A%9B%E6%A8%A1%E5%9E%8B%E7%A0%94%E7%A9%B6/]] =====
67
68	===== [[信息系统建设转维护管理流程（IT运维管理）>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E4%BF%A1%E6%81%AF%E7%B3%BB%E7%BB%9F%E5%BB%BA%E8%AE%BE%E8%BD%AC%E7%BB%B4%E6%8A%A4%E7%AE%A1%E7%90%86%E6%B5%81%E7%A8%8B%EF%BC%88IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
69
70	===== [[探秘银行私有云：IT运维管理的行业报告>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E6%8E%A2%E7%A7%98%E9%93%B6%E8%A1%8C%E7%A7%81%E6%9C%89%E4%BA%91%EF%BC%9AIT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%E7%9A%84%E8%A1%8C%E4%B8%9A%E6%8A%A5%E5%91%8A/]] =====
71
72	===== [[ITIL4专家级认证培训课程简介（IT运维管理）>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/ITIL4%E4%B8%93%E5%AE%B6%E7%BA%A7%E8%AE%A4%E8%AF%81%E5%9F%B9%E8%AE%AD%E8%AF%BE%E7%A8%8B%E7%AE%80%E4%BB%8B%20%EF%BC%88IT%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====
73
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===== [[某公司信息技术运维服务报告模板（信息技术运维管理）>>https://www.itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/F%20ITIL%E5%AE%9E%E8%B7%B5%E6%A1%88%E4%BE%8B/%E6%9F%90%E5%85%AC%E5%8F%B8%E4%BF%A1%E6%81%AF%E6%8A%80%E6%9C%AF%E8%BF%90%E7%BB%B4%E6%9C%8D%E5%8A%A1%E6%8A%A5%E5%91%8A%E6%A8%A1%E6%9D%BF%EF%BC%88%E4%BF%A1%E6%81%AF%E6%8A%80%E6%9C%AF%E8%BF%90%E7%BB%B4%E7%AE%A1%E7%90%86%EF%BC%89/]] =====

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===== 企业数字化转型的端到端规划与实施研究（信息技术运维管理） =====

)))

)))

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