Wiki source code of 1.6.1 ITIL 4 与其他管理框架或实践的对比分析
Last modified by superadmin on 2024/04/07, 18:45
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5.1 | 1 | (% class="wikigeneratedid" id="H8FD456DEFF1A1.6ITIL44E0E51764ED67BA17406684667B676847EFC54086BD48F83A096058BFB4E0B4E009875" %) |
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7.1 | 2 | [[返回本章节索引>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC1%E7%AB%A0%20ITIL%204%E5%AD%A6%E4%B9%A0%E5%92%8C%E5%AE%9E%E8%B7%B5%E5%AF%BC%E8%AF%BB/1.6ITIL%204%E4%B8%8E%E5%85%B6%E4%BB%96%E7%AE%A1%E7%90%86%E6%A1%86%E6%9E%B6%E7%9A%84%E7%BB%BC%E5%90%88%E6%AF%94%E8%BE%83/]] [[ 阅读下一部分>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC1%E7%AB%A0%20ITIL%204%E5%AD%A6%E4%B9%A0%E5%92%8C%E5%AE%9E%E8%B7%B5%E5%AF%BC%E8%AF%BB/1.6ITIL%204%E4%B8%8E%E5%85%B6%E4%BB%96%E7%AE%A1%E7%90%86%E6%A1%86%E6%9E%B6%E7%9A%84%E7%BB%BC%E5%90%88%E6%AF%94%E8%BE%83/1.6.2ITIL%204%20%E7%9A%84%E6%A0%B8%E5%BF%83%E5%86%85%E5%AE%B9%E4%B8%8E%E5%85%B6%E4%BB%96%E7%AE%A1%E7%90%86%E6%A1%86%E6%9E%B6%E6%88%96%E5%AE%9E%E8%B7%B5%E7%9A%84%E7%9B%B8%E4%BC%BC%E6%80%A7/]] |
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1.1 | 3 | |
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4.1 | 4 | |
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3.1 | 5 | ====== ====== |
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1.1 | 6 | |
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6.1 | 7 | (% class="wikigeneratedid" id="H80038651523053EF4EE56BD48F837684684667B65E764E0D5C11FF0C62114EEC4EC54ECE76F86BD44E4B4E0BFF0C59275BB66BD48F835BB966136DF76DC676844E004E9B7BA1740665B96CD55165624BFF0C5BF94E8E987976EE7BA1740630014EA754C17BA1740630014FE1606F5B8951687BA174067B49684667B6FF0C5DEE5F0260276BD48F83660E663EFF0C62114EEC5C314E0D505A520667906BD48F834E86300251764E2D221A8868793A6D8953CAFF0C22488868793A90E852066D8953CAFF0C7A7A767D8868793A4E0D6D8953CA3002800CISO200003001ITSS7B497BA17406680751C6504F4E8E670D52A17BA17406FF0C4F464E3B89814EE5680751C689816C42768467616B3E65B95F0F51FA73B0FF0C4E5F4E0D505A6A2A54116BD48F83FF0859824E0B8868FF093002" %) |
8 | 考虑到可以比较的框架并不少,我们仅从相比之下,大家比较容易混淆的一些管理方法入手,对于项目管理、产品管理、信息安全管理等框架,差异性比较明显,我们就不做分析比较了。其中√表示涉及,≈表示部分涉及,空白表示不涉及。而 ISO20000、ITSS 等管理标准偏于服务管理,但主要以标准要求的条款方式出现,也不做横向比较(如下表)。 | ||
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1.1 | 9 | |
10 | |||
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6.1 | 11 | (% class="wikigeneratedid" id="H88681-3FF1AITIL44E0E51764ED67BA17406684667B676845BF96BD48868" %) |
12 | 表1-3:ITIL 4与其他管理框架的对比表 | ||
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1.1 | 13 | |
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3.1 | 14 | |((( |
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6.1 | 15 | (% class="wikigeneratedid" id="H-2" %) |
16 | |||
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3.1 | 17 | )))|((( |
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6.1 | 18 | (% class="wikigeneratedid" id="HITIL4" %) |
19 | ITIL 4 | ||
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3.1 | 20 | )))|((( |
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6.1 | 21 | (% class="wikigeneratedid" id="HCOBIT" %) |
22 | COBIT | ||
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3.1 | 23 | )))|((( |
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6.1 | 24 | (% class="wikigeneratedid" id="HITILv32F2011" %) |
25 | ITIL v3/2011 | ||
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3.1 | 26 | )))|((( |
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6.1 | 27 | (% class="wikigeneratedid" id="HIT4IT" %) |
28 | IT4IT | ||
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3.1 | 29 | )))|((( |
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6.1 | 30 | (% class="wikigeneratedid" id="HDevOps" %) |
31 | DevOps | ||
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3.1 | 32 | )))|((( |
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6.1 | 33 | (% class="wikigeneratedid" id="HTOGAF" %) |
34 | TOGAF | ||
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3.1 | 35 | ))) |
36 | |((( | ||
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6.1 | 37 | (% class="wikigeneratedid" id="H4EF7503C94FE601D60F3" %) |
38 | 价值链思想 | ||
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3.1 | 39 | )))|((( |
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6.1 | 40 | (% class="wikigeneratedid" id="H221A" %) |
41 | √ | ||
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3.1 | 42 | )))|((( |
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6.1 | 43 | (% class="wikigeneratedid" id="H-3" %) |
44 | |||
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3.1 | 45 | )))|((( |
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6.1 | 46 | (% class="wikigeneratedid" id="H-4" %) |
47 | |||
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3.1 | 48 | )))|((( |
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6.1 | 49 | (% class="wikigeneratedid" id="H221A-1" %) |
50 | √ | ||
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3.1 | 51 | )))|((( |
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6.1 | 52 | (% class="wikigeneratedid" id="H2248" %) |
53 | ≈ | ||
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3.1 | 54 | )))|((( |
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6.1 | 55 | (% class="wikigeneratedid" id="H-5" %) |
56 | |||
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3.1 | 57 | ))) |
58 | |((( | ||
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6.1 | 59 | (% class="wikigeneratedid" id="H7CBE76CA4E0E654F63777BA17406601D60F3" %) |
60 | 精益与敏捷管理思想 | ||
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3.1 | 61 | )))|((( |
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6.1 | 62 | (% class="wikigeneratedid" id="H221A-2" %) |
63 | √ | ||
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3.1 | 64 | )))|((( |
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6.1 | 65 | (% class="wikigeneratedid" id="H-6" %) |
66 | |||
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3.1 | 67 | )))|((( |
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6.1 | 68 | (% class="wikigeneratedid" id="H-7" %) |
69 | |||
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3.1 | 70 | )))|((( |
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6.1 | 71 | (% class="wikigeneratedid" id="H-8" %) |
72 | |||
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3.1 | 73 | )))|((( |
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6.1 | 74 | (% class="wikigeneratedid" id="H221A-3" %) |
75 | √ | ||
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3.1 | 76 | )))|((( |
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6.1 | 77 | (% class="wikigeneratedid" id="H-9" %) |
78 | |||
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3.1 | 79 | ))) |
80 | |((( | ||
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6.1 | 81 | (% class="wikigeneratedid" id="H670D52A17BA17406601D60F3" %) |
82 | 服务管理思想 | ||
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3.1 | 83 | )))|((( |
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6.1 | 84 | (% class="wikigeneratedid" id="H221A-4" %) |
85 | √ | ||
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3.1 | 86 | )))|((( |
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6.1 | 87 | (% class="wikigeneratedid" id="H-10" %) |
88 | |||
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3.1 | 89 | )))|((( |
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6.1 | 90 | (% class="wikigeneratedid" id="H221A-5" %) |
91 | √ | ||
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3.1 | 92 | )))|((( |
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6.1 | 93 | (% class="wikigeneratedid" id="H2248-1" %) |
94 | ≈ | ||
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3.1 | 95 | )))|((( |
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6.1 | 96 | (% class="wikigeneratedid" id="H221A-6" %) |
97 | √ | ||
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3.1 | 98 | )))|((( |
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6.1 | 99 | (% class="wikigeneratedid" id="H-11" %) |
100 | |||
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3.1 | 101 | ))) |
102 | |((( | ||
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6.1 | 103 | (% class="wikigeneratedid" id="H6CBB7406684667B64E0E6A21578B" %) |
104 | 治理框架与模型 | ||
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3.1 | 105 | )))|((( |
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6.1 | 106 | (% class="wikigeneratedid" id="H2248-2" %) |
107 | ≈ | ||
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3.1 | 108 | )))|((( |
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6.1 | 109 | (% class="wikigeneratedid" id="H221A-7" %) |
110 | √ | ||
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3.1 | 111 | )))|((( |
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6.1 | 112 | (% class="wikigeneratedid" id="H2248-3" %) |
113 | ≈ | ||
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3.1 | 114 | )))|((( |
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6.1 | 115 | (% class="wikigeneratedid" id="H221A-8" %) |
116 | √ | ||
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3.1 | 117 | )))|((( |
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6.1 | 118 | (% class="wikigeneratedid" id="H-12" %) |
119 | |||
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3.1 | 120 | )))|((( |
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6.1 | 121 | (% class="wikigeneratedid" id="H2248-4" %) |
122 | ≈ | ||
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3.1 | 123 | ))) |
124 | |((( | ||
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6.1 | 125 | (% class="wikigeneratedid" id="H621875657BA174066D417A0B62165B9E8DF5" %) |
126 | 战略管理流程或实践 | ||
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3.1 | 127 | )))|((( |
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6.1 | 128 | (% class="wikigeneratedid" id="H221A-9" %) |
129 | √ | ||
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3.1 | 130 | )))|((( |
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6.1 | 131 | (% class="wikigeneratedid" id="H221A-10" %) |
132 | √ | ||
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3.1 | 133 | )))|((( |
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6.1 | 134 | (% class="wikigeneratedid" id="H221A-11" %) |
135 | √ | ||
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3.1 | 136 | )))|((( |
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6.1 | 137 | (% class="wikigeneratedid" id="H221A-12" %) |
138 | √ | ||
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3.1 | 139 | )))|((( |
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6.1 | 140 | (% class="wikigeneratedid" id="H-13" %) |
141 | |||
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3.1 | 142 | )))|((( |
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6.1 | 143 | (% class="wikigeneratedid" id="H2248-5" %) |
144 | ≈ | ||
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3.1 | 145 | ))) |
146 | |((( | ||
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6.1 | 147 | (% class="wikigeneratedid" id="H670D52A18BBE8BA165B96CD54E0E5B9E8DF5" %) |
148 | 服务设计方法与实践 | ||
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3.1 | 149 | )))|((( |
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6.1 | 150 | (% class="wikigeneratedid" id="H221A-13" %) |
151 | √ | ||
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3.1 | 152 | )))|((( |
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6.1 | 153 | (% class="wikigeneratedid" id="H221A-14" %) |
154 | √ | ||
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3.1 | 155 | )))|((( |
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6.1 | 156 | (% class="wikigeneratedid" id="H221A-15" %) |
157 | √ | ||
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3.1 | 158 | )))|((( |
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6.1 | 159 | (% class="wikigeneratedid" id="H2248-6" %) |
160 | ≈ | ||
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3.1 | 161 | )))|((( |
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6.1 | 162 | (% class="wikigeneratedid" id="H-14" %) |
163 | |||
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3.1 | 164 | )))|((( |
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6.1 | 165 | (% class="wikigeneratedid" id="H-15" %) |
166 | |||
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3.1 | 167 | ))) |
168 | |((( | ||
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6.1 | 169 | (% class="wikigeneratedid" id="H670D52A18F6C63626D417A0B5B9E8DF5" %) |
170 | 服务转换流程实践 | ||
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3.1 | 171 | )))|((( |
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6.1 | 172 | (% class="wikigeneratedid" id="H221A-16" %) |
173 | √ | ||
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3.1 | 174 | )))|((( |
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6.1 | 175 | (% class="wikigeneratedid" id="H221A-17" %) |
176 | √ | ||
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3.1 | 177 | )))|((( |
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6.1 | 178 | (% class="wikigeneratedid" id="H221A-18" %) |
179 | √ | ||
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3.1 | 180 | )))|((( |
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6.1 | 181 | (% class="wikigeneratedid" id="H2248-7" %) |
182 | ≈ | ||
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3.1 | 183 | )))|((( |
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6.1 | 184 | (% class="wikigeneratedid" id="H221A-19" %) |
185 | √ | ||
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3.1 | 186 | )))|((( |
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6.1 | 187 | (% class="wikigeneratedid" id="H2248-8" %) |
188 | ≈ | ||
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3.1 | 189 | ))) |
190 | |((( | ||
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6.1 | 191 | (% class="wikigeneratedid" id="H8FD084257BA1740665B96CD5" %) |
192 | 运营管理方法 | ||
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3.1 | 193 | )))|((( |
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6.1 | 194 | (% class="wikigeneratedid" id="H221A-20" %) |
195 | √ | ||
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3.1 | 196 | )))|((( |
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6.1 | 197 | (% class="wikigeneratedid" id="H221A-21" %) |
198 | √ | ||
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3.1 | 199 | )))|((( |
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6.1 | 200 | (% class="wikigeneratedid" id="H221A-22" %) |
201 | √ | ||
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3.1 | 202 | )))|((( |
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6.1 | 203 | (% class="wikigeneratedid" id="H2248-9" %) |
204 | ≈ | ||
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3.1 | 205 | )))|((( |
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6.1 | 206 | (% class="wikigeneratedid" id="H221A-23" %) |
207 | √ | ||
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3.1 | 208 | )))|((( |
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6.1 | 209 | (% class="wikigeneratedid" id="H-16" %) |
210 | |||
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3.1 | 211 | ))) |
212 | |((( | ||
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6.1 | 213 | (% class="wikigeneratedid" id="H6280672F7BA1740665B96CD5" %) |
214 | 技术管理方法 | ||
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3.1 | 215 | )))|((( |
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6.1 | 216 | (% class="wikigeneratedid" id="H2248-10" %) |
217 | ≈ | ||
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3.1 | 218 | )))|((( |
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6.1 | 219 | (% class="wikigeneratedid" id="H-17" %) |
220 | |||
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3.1 | 221 | )))|((( |
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6.1 | 222 | (% class="wikigeneratedid" id="H2248-11" %) |
223 | ≈ | ||
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3.1 | 224 | )))|((( |
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6.1 | 225 | (% class="wikigeneratedid" id="H-18" %) |
226 | |||
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3.1 | 227 | )))|((( |
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6.1 | 228 | (% class="wikigeneratedid" id="H221A-24" %) |
229 | √ | ||
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3.1 | 230 | )))|((( |
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6.1 | 231 | (% class="wikigeneratedid" id="H2248-12" %) |
232 | ≈ | ||
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3.1 | 233 | ))) |
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1.1 | 234 | |
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6.1 | 235 | (% class="wikigeneratedid" id="H672C88684EC54EC54ECE670D52A176844EF7503C7CFB7EDF89D25EA653BB505A5BF96BD4FF0C4F4651765B9E6240670976847BA17406684667B690FD6709517672EC72797684610F4E49FF0C4F8B5982COBIT91CD57286CBB74063001TOGAF91CD572867B667843001IT4IT91CD572889C452123001DevOps91CD572863017EED4EA44ED83002" %) |
236 | 本表仅仅从服务的价值系统角度去做对比,但其实所有的管理框架都有其独特的意义,例如COBIT 重在治理、TOGAF 重在架构、IT4IT 重在规划、DevOps 重在持续交付。 | ||
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3.1 | 237 | |
238 | |||
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4.1 | 239 | |
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7.1 | 240 | [[返回本章节索引>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC1%E7%AB%A0%20ITIL%204%E5%AD%A6%E4%B9%A0%E5%92%8C%E5%AE%9E%E8%B7%B5%E5%AF%BC%E8%AF%BB/1.6ITIL%204%E4%B8%8E%E5%85%B6%E4%BB%96%E7%AE%A1%E7%90%86%E6%A1%86%E6%9E%B6%E7%9A%84%E7%BB%BC%E5%90%88%E6%AF%94%E8%BE%83/]] [[ 阅读下一部分>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC1%E7%AB%A0%20ITIL%204%E5%AD%A6%E4%B9%A0%E5%92%8C%E5%AE%9E%E8%B7%B5%E5%AF%BC%E8%AF%BB/1.6ITIL%204%E4%B8%8E%E5%85%B6%E4%BB%96%E7%AE%A1%E7%90%86%E6%A1%86%E6%9E%B6%E7%9A%84%E7%BB%BC%E5%90%88%E6%AF%94%E8%BE%83/1.6.2ITIL%204%20%E7%9A%84%E6%A0%B8%E5%BF%83%E5%86%85%E5%AE%B9%E4%B8%8E%E5%85%B6%E4%BB%96%E7%AE%A1%E7%90%86%E6%A1%86%E6%9E%B6%E6%88%96%E5%AE%9E%E8%B7%B5%E7%9A%84%E7%9B%B8%E4%BC%BC%E6%80%A7/]] |
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3.1 | 241 | |
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1.1 | 242 |