Wiki源代码1.6.1 ITIL 4 与其他管理框架或实践的对比分析
Version 4.1 by superadmin on 2024/03/28, 14:09
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3.1 | 1 | ====== [[返回:1.6 ITIL4与其他管理框架的综合比较>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC1%E7%AB%A0%20ITIL%204%E5%AD%A6%E4%B9%A0%E5%92%8C%E5%AE%9E%E8%B7%B5%E5%AF%BC%E8%AF%BB/1.6ITIL%204%E4%B8%8E%E5%85%B6%E4%BB%96%E7%AE%A1%E7%90%86%E6%A1%86%E6%9E%B6%E7%9A%84%E7%BB%BC%E5%90%88%E6%AF%94%E8%BE%83/]] [[ 阅读下一页>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC1%E7%AB%A0%20ITIL%204%E5%AD%A6%E4%B9%A0%E5%92%8C%E5%AE%9E%E8%B7%B5%E5%AF%BC%E8%AF%BB/1.6ITIL%204%E4%B8%8E%E5%85%B6%E4%BB%96%E7%AE%A1%E7%90%86%E6%A1%86%E6%9E%B6%E7%9A%84%E7%BB%BC%E5%90%88%E6%AF%94%E8%BE%83/1.6.2ITIL%204%20%E7%9A%84%E6%A0%B8%E5%BF%83%E5%86%85%E5%AE%B9%E4%B8%8E%E5%85%B6%E4%BB%96%E7%AE%A1%E7%90%86%E6%A1%86%E6%9E%B6%E6%88%96%E5%AE%9E%E8%B7%B5%E7%9A%84%E7%9B%B8%E4%BC%BC%E6%80%A7/]] ====== |
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3.1 | 4 | ====== ====== |
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3.1 | 6 | ====== 考虑到可以比较的框架并不少,我们仅从相比之下,大家比较容易混淆的一些管理方法入手,对于项目管理、产品管理、信息安全管理等框架,差异性比较明显,我们就不做分析比较了。其中√表示涉及,≈表示部分涉及,空白表示不涉及。而 ISO20000、ITSS 等管理标准偏于服务管理,但主要以标准要求的条款方式出现,也不做横向比较(如下表)。 ====== |
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3.1 | 8 | ====== ====== |
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3.1 | 10 | ====== 表1-3:ITIL 4与其他管理框架的对比表 ====== |
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3.1 | 12 | |((( |
| 13 | ====== ====== | ||
| 14 | )))|((( | ||
| 15 | ====== ITIL 4 ====== | ||
| 16 | )))|((( | ||
| 17 | ====== COBIT ====== | ||
| 18 | )))|((( | ||
| 19 | ====== ITIL v3/2011 ====== | ||
| 20 | )))|((( | ||
| 21 | ====== IT4IT ====== | ||
| 22 | )))|((( | ||
| 23 | ====== DevOps ====== | ||
| 24 | )))|((( | ||
| 25 | ====== TOGAF ====== | ||
| 26 | ))) | ||
| 27 | |((( | ||
| 28 | ====== 价值链思想 ====== | ||
| 29 | )))|((( | ||
| 30 | ====== √ ====== | ||
| 31 | )))|((( | ||
| 32 | ====== ====== | ||
| 33 | )))|((( | ||
| 34 | ====== ====== | ||
| 35 | )))|((( | ||
| 36 | ====== √ ====== | ||
| 37 | )))|((( | ||
| 38 | ====== ≈ ====== | ||
| 39 | )))|((( | ||
| 40 | ====== ====== | ||
| 41 | ))) | ||
| 42 | |((( | ||
| 43 | ====== 精益与敏捷管理思想 ====== | ||
| 44 | )))|((( | ||
| 45 | ====== √ ====== | ||
| 46 | )))|((( | ||
| 47 | ====== ====== | ||
| 48 | )))|((( | ||
| 49 | ====== ====== | ||
| 50 | )))|((( | ||
| 51 | ====== ====== | ||
| 52 | )))|((( | ||
| 53 | ====== √ ====== | ||
| 54 | )))|((( | ||
| 55 | ====== ====== | ||
| 56 | ))) | ||
| 57 | |((( | ||
| 58 | ====== 服务管理思想 ====== | ||
| 59 | )))|((( | ||
| 60 | ====== √ ====== | ||
| 61 | )))|((( | ||
| 62 | ====== ====== | ||
| 63 | )))|((( | ||
| 64 | ====== √ ====== | ||
| 65 | )))|((( | ||
| 66 | ====== ≈ ====== | ||
| 67 | )))|((( | ||
| 68 | ====== √ ====== | ||
| 69 | )))|((( | ||
| 70 | ====== ====== | ||
| 71 | ))) | ||
| 72 | |((( | ||
| 73 | ====== 治理框架与模型 ====== | ||
| 74 | )))|((( | ||
| 75 | ====== ≈ ====== | ||
| 76 | )))|((( | ||
| 77 | ====== √ ====== | ||
| 78 | )))|((( | ||
| 79 | ====== ≈ ====== | ||
| 80 | )))|((( | ||
| 81 | ====== √ ====== | ||
| 82 | )))|((( | ||
| 83 | ====== ====== | ||
| 84 | )))|((( | ||
| 85 | ====== ≈ ====== | ||
| 86 | ))) | ||
| 87 | |((( | ||
| 88 | ====== 战略管理流程或实践 ====== | ||
| 89 | )))|((( | ||
| 90 | ====== √ ====== | ||
| 91 | )))|((( | ||
| 92 | ====== √ ====== | ||
| 93 | )))|((( | ||
| 94 | ====== √ ====== | ||
| 95 | )))|((( | ||
| 96 | ====== √ ====== | ||
| 97 | )))|((( | ||
| 98 | ====== ====== | ||
| 99 | )))|((( | ||
| 100 | ====== ≈ ====== | ||
| 101 | ))) | ||
| 102 | |((( | ||
| 103 | ====== 服务设计方法与实践 ====== | ||
| 104 | )))|((( | ||
| 105 | ====== √ ====== | ||
| 106 | )))|((( | ||
| 107 | ====== √ ====== | ||
| 108 | )))|((( | ||
| 109 | ====== √ ====== | ||
| 110 | )))|((( | ||
| 111 | ====== ≈ ====== | ||
| 112 | )))|((( | ||
| 113 | ====== ====== | ||
| 114 | )))|((( | ||
| 115 | ====== ====== | ||
| 116 | ))) | ||
| 117 | |((( | ||
| 118 | ====== 服务转换流程实践 ====== | ||
| 119 | )))|((( | ||
| 120 | ====== √ ====== | ||
| 121 | )))|((( | ||
| 122 | ====== √ ====== | ||
| 123 | )))|((( | ||
| 124 | ====== √ ====== | ||
| 125 | )))|((( | ||
| 126 | ====== ≈ ====== | ||
| 127 | )))|((( | ||
| 128 | ====== √ ====== | ||
| 129 | )))|((( | ||
| 130 | ====== ≈ ====== | ||
| 131 | ))) | ||
| 132 | |((( | ||
| 133 | ====== 运营管理方法 ====== | ||
| 134 | )))|((( | ||
| 135 | ====== √ ====== | ||
| 136 | )))|((( | ||
| 137 | ====== √ ====== | ||
| 138 | )))|((( | ||
| 139 | ====== √ ====== | ||
| 140 | )))|((( | ||
| 141 | ====== ≈ ====== | ||
| 142 | )))|((( | ||
| 143 | ====== √ ====== | ||
| 144 | )))|((( | ||
| 145 | ====== ====== | ||
| 146 | ))) | ||
| 147 | |((( | ||
| 148 | ====== 技术管理方法 ====== | ||
| 149 | )))|((( | ||
| 150 | ====== ≈ ====== | ||
| 151 | )))|((( | ||
| 152 | ====== ====== | ||
| 153 | )))|((( | ||
| 154 | ====== ≈ ====== | ||
| 155 | )))|((( | ||
| 156 | ====== ====== | ||
| 157 | )))|((( | ||
| 158 | ====== √ ====== | ||
| 159 | )))|((( | ||
| 160 | ====== ≈ ====== | ||
| 161 | ))) | ||
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3.1 | 163 | ====== 本表仅仅从服务的价值系统角度去做对比,但其实所有的管理框架都有其独特的意义,例如COBIT 重在治理、TOGAF 重在架构、IT4IT 重在规划、DevOps 重在持续交付。 ====== |
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3.1 | 167 | [[返回:1.6 ITIL4与其他管理框架的综合比较>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC1%E7%AB%A0%20ITIL%204%E5%AD%A6%E4%B9%A0%E5%92%8C%E5%AE%9E%E8%B7%B5%E5%AF%BC%E8%AF%BB/1.6ITIL%204%E4%B8%8E%E5%85%B6%E4%BB%96%E7%AE%A1%E7%90%86%E6%A1%86%E6%9E%B6%E7%9A%84%E7%BB%BC%E5%90%88%E6%AF%94%E8%BE%83/]] [[ 阅读下一页>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC1%E7%AB%A0%20ITIL%204%E5%AD%A6%E4%B9%A0%E5%92%8C%E5%AE%9E%E8%B7%B5%E5%AF%BC%E8%AF%BB/1.6ITIL%204%E4%B8%8E%E5%85%B6%E4%BB%96%E7%AE%A1%E7%90%86%E6%A1%86%E6%9E%B6%E7%9A%84%E7%BB%BC%E5%90%88%E6%AF%94%E8%BE%83/1.6.2ITIL%204%20%E7%9A%84%E6%A0%B8%E5%BF%83%E5%86%85%E5%AE%B9%E4%B8%8E%E5%85%B6%E4%BB%96%E7%AE%A1%E7%90%86%E6%A1%86%E6%9E%B6%E6%88%96%E5%AE%9E%E8%B7%B5%E7%9A%84%E7%9B%B8%E4%BC%BC%E6%80%A7/]] |
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