Last modified by superadmin on 2024/12/25, 15:26
From version < 9.1 >
edited by superadmin
on 2024/03/28, 11:11
To version < 8.1 >
edited by superadmin
on 2024/03/21, 16:19
< >
Change comment: There is no comment for this version

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1 -(% class="wikigeneratedid" id="H2.4.18BAE7A0B" %)
2 -[[返回：第2章 ITIL4核心学习内容>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/]]
1 +== [[2.4.1 议程>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/2.4%20ITIL%E6%9C%8D%E5%8A%A1%E4%BB%B7%E5%80%BC%E7%B3%BB%E7%BB%9F/2.4.1%20%E8%AE%AE%E7%A8%8B/]] ==
3 3  
3 +== [[2.4.2 服务价值链>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/2.4%20ITIL%E6%9C%8D%E5%8A%A1%E4%BB%B7%E5%80%BC%E7%B3%BB%E7%BB%9F/2.4.2%20%E6%9C%8D%E5%8A%A1%E4%BB%B7%E5%80%BC%E9%93%BE/]] ==
4 4  
5 +
5 5  [[image:2.4.png]]
6 6  
7 7  
8 -===== **议程** =====
9 += **议程** =
9 9  
10 10  
11 -====== 1.介绍 ======
12 +1.介绍
12 12  
13 -====== 2.服务管理的关键概念 ======
14 +2.服务管理的关键概念
14 14  
15 -====== 3.服务管理的四个维度 ======
16 +3.服务管理的四个维度
16 16  
17 -====== 4.ITIL服务价值系统 ======
18 +4.ITIL服务价值系统
18 18  
19 -====== 5.ITIL管理实践 ======
20 +5.ITIL管理实践
20 20  
21 21  
22 22  * (((
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