Wiki source code of ☝ 2.3 服务管理的四个维度
Version 6.1 by superadmin on 2024/03/20, 18:14
Show last authors
author | version | line-number | content |
---|---|---|---|
1 | [[返回:第2章 ITIL 4核心学习内容>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/]] | ||
2 | |||
3 | [[开始阅读 2.3.1>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/2.3%20%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E5%9B%9B%E4%B8%AA%E7%BB%B4%E5%BA%A6/2.3.1%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E5%9B%9B%E4%B8%AA%E7%BB%B4%E5%BA%A6%E6%A6%82%E8%BF%B0/]] | ||
4 | |||
5 | |||
6 | [[image:2.3.png]] | ||
7 | |||
8 | |||
9 | = **议程** = | ||
10 | |||
11 | |||
12 | 1.介绍 | ||
13 | |||
14 | 2.服务管理的关键概念 | ||
15 | |||
16 | 3.服务管理的四个维度 | ||
17 | |||
18 | 4.ITIL服务价值系统 | ||
19 | |||
20 | 5.ITIL管理实践 |