Last modified by superadmin on 2024/12/25, 15:25
From version < 11.1 >
edited by superadmin
on 2024/03/28, 14:12
To version < 14.1 >
edited by superadmin
on 2024/05/12, 11:12
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1 -[[返回 第2章 ITIL 4核心学习内容>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/]]
1 +[[返回：第2章 主目录>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/]]
2 2  
3 3  
4 4  [[image:2.2.png]]
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7 7  ===== **议程** =====
8 8  
9 9  
10 -====== 1.介绍 ======
10 +(% class="wikigeneratedid" id="H1.4ECB7ECD" %)
11 +1.介绍
11 11  
12 -====== 2.服务管理的关键概念 ======
13 +(% class="wikigeneratedid" id="H2.670D52A17BA1740676845173952E69825FF5" %)
14 +2.服务管理的关键概念
13 13  
14 -====== 3.服务管理的四个维度 ======
16 +(% class="wikigeneratedid" id="H3.670D52A17BA17406768456DB4E2A7EF45EA6" %)
17 +3.服务管理的四个维度
15 15  
16 -====== 4.ITIL服务价值系统 ======
19 +(% class="wikigeneratedid" id="H4.ITIL670D52A14EF7503C7CFB7EDF" %)
20 +4.ITIL服务价值系统
17 17  
18 -====== 5.ITIL管理实践 ======
22 +(% class="wikigeneratedid" id="H5.ITIL7BA174065B9E8DF5" %)
23 +5.ITIL管理实践
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27 27  
28 28  ==== [[2.2.4 成本与风险，功用与功效>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/2.2%20%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E5%85%B3%E9%94%AE%E6%A6%82%E5%BF%B5/2.2.4%E6%88%90%E6%9C%AC%E4%B8%8E%E9%A3%8E%E9%99%A9%EF%BC%8C%E5%8A%9F%E7%94%A8%E4%B8%8E%E5%8A%9F%E6%95%88/]] ====
29 29  
35 +{{info}}
36 +**学习长河老师 ¥599元  [[ITIL4基础级认证核心考点讲解和习题辅导网课>>https://www.itil4hub.cn/bin/view/ITIL4%E8%AE%A4%E8%AF%81%E5%9F%B9%E8%AE%AD%E8%80%83%E8%AF%95%E8%B5%84%E6%96%99/ITIL4%E5%9F%BA%E7%A1%80%E8%AE%A4%E8%AF%81%E5%BF%85%E8%80%83%E7%9F%A5%E8%AF%86%E9%80%9F%E5%AD%A6%E7%BD%91%E8%AF%BE/]]，领取500元考试券**
37 +{{/info}}
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