文档更改2.2.4 成本与风险，功用与功效

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	2	+[[返回：2.2 服务管理的关键概念>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/2.2%20%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E5%85%B3%E9%94%AE%E6%A6%82%E5%BF%B5/]]
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4	4	[[image:2.2.4.png]]
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7		-= 议程 =
	8	+===== **议程** =====
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10		-1.价值和组织
	11	+====== 1.价值和组织 ======
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12		-2.产品和服务
	13	+====== 2.产品和服务 ======
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14		-3.服务关系
	15	+====== 3.服务关系 ======
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16		-4.成本与风险，功用与功效
	17	+====== 4.成本与风险，功用与功效 ======
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19	19	==== [[2.2.4.1 价值成果、成本和风险>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/2.2%20%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E5%85%B3%E9%94%AE%E6%A6%82%E5%BF%B5/2.2.4%E6%88%90%E6%9C%AC%E4%B8%8E%E9%A3%8E%E9%99%A9%EF%BC%8C%E5%8A%9F%E7%94%A8%E4%B8%8E%E5%8A%9F%E6%95%88/2.2.4.1%E4%BB%B7%E5%80%BC%E6%88%90%E6%9E%9C%E3%80%81%E6%88%90%E6%9C%AC%E5%92%8C%E9%A3%8E%E9%99%A9/]] ====