Wiki源代码长河 ITIL 4 理论学习与实战训练营
由 superadmin 于 2025/06/17, 13:55 最后修改
Show last authors
| author | version | line-number | content |
|---|---|---|---|
| 1 | 训练营简介 | ||
| 2 | |||
| 3 | |||
| 4 | [[ITIL 4 DITS:**数字化战略思维地图――从混沌走向清晰**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20DITS%EF%BC%9A%E6%95%B0%E5%AD%97%E5%8C%96%E6%88%98%E7%95%A5%E6%80%9D%E7%BB%B4%E5%9C%B0%E5%9B%BE%E2%80%95%E2%80%95%E4%BB%8E%E6%B7%B7%E6%B2%8C%E8%B5%B0%E5%90%91%E6%B8%85%E6%99%B0/]] | ||
| 5 | |||
| 6 | [[**ITIL 4 发布管理实践指南(2023版)精华内容速览**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%8F%91%E5%B8%83%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%E6%8C%87%E5%8D%97%EF%BC%882023%E7%89%88%EF%BC%89%E7%B2%BE%E5%8D%8E%E5%86%85%E5%AE%B9%E9%80%9F%E8%A7%88/]] | ||
| 7 | |||
| 8 | [[**在数字化浪潮中抢占职业高地——ITIL先锋论坛数字化IT服务管理讲座为职场人打开新格局**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E5%9C%A8%E6%95%B0%E5%AD%97%E5%8C%96%E6%B5%AA%E6%BD%AE%E4%B8%AD%E6%8A%A2%E5%8D%A0%E8%81%8C%E4%B8%9A%E9%AB%98%E5%9C%B0%E2%80%94%E2%80%94ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E6%95%B0%E5%AD%97%E5%8C%96IT%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%B2%E5%BA%A7%E4%B8%BA%E8%81%8C%E5%9C%BA%E4%BA%BA%E6%89%93%E5%BC%80%E6%96%B0%E6%A0%BC%E5%B1%80/]] | ||
| 9 | |||
| 10 | [[**ITIL 4 已经成为数字化转型的最佳实践**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%B7%B2%E7%BB%8F%E6%88%90%E4%B8%BA%E6%95%B0%E5%AD%97%E5%8C%96%E8%BD%AC%E5%9E%8B%E7%9A%84%E6%9C%80%E4%BD%B3%E5%AE%9E%E8%B7%B5/]] | ||
| 11 | |||
| 12 | [[ITIL 4 **群集协作(Swarming):激发团队协作潜力,加速事件处理效率**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E7%BE%A4%E9%9B%86%E5%8D%8F%E4%BD%9C%EF%BC%88Swarming%EF%BC%89%EF%BC%9A%E6%BF%80%E5%8F%91%E5%9B%A2%E9%98%9F%E5%8D%8F%E4%BD%9C%E6%BD%9C%E5%8A%9B%EF%BC%8C%E5%8A%A0%E9%80%9F%E4%BA%8B%E4%BB%B6%E5%A4%84%E7%90%86%E6%95%88%E7%8E%87/]] | ||
| 13 | |||
| 14 | [[**ITIL 4:高速IT组织转型的五大逻辑起点与课程结构总览**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%EF%BC%9A%E9%AB%98%E9%80%9FIT%E7%BB%84%E7%BB%87%E8%BD%AC%E5%9E%8B%E7%9A%84%E4%BA%94%E5%A4%A7%E9%80%BB%E8%BE%91%E8%B5%B7%E7%82%B9%E4%B8%8E%E8%AF%BE%E7%A8%8B%E7%BB%93%E6%9E%84%E6%80%BB%E8%A7%88/]] | ||
| 15 | |||
| 16 | [[**ITIL 4 信息安全管理实践指南(2023版)精华内容速览**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E4%BF%A1%E6%81%AF%E5%AE%89%E5%85%A8%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%E6%8C%87%E5%8D%97%EF%BC%882023%E7%89%88%EF%BC%89%E7%B2%BE%E5%8D%8E%E5%86%85%E5%AE%B9%E9%80%9F%E8%A7%88/]] | ||
| 17 | |||
| 18 | [[ITIL 4 扩展模块:**业务关系管理(BRM)**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E6%89%A9%E5%B1%95%E6%A8%A1%E5%9D%97%EF%BC%9A%E4%B8%9A%E5%8A%A1%E5%85%B3%E7%B3%BB%E7%AE%A1%E7%90%86%EF%BC%88BRM%EF%BC%89/]] | ||
| 19 | |||
| 20 | **[[2025年ITIL 4如何帮助企业提升IT服务管理的可持续性:推动长期增长与提升效率的关键框架>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4ITIL%204%E5%A6%82%E4%BD%95%E5%B8%AE%E5%8A%A9%E4%BC%81%E4%B8%9A%E6%8F%90%E5%8D%87IT%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E5%8F%AF%E6%8C%81%E7%BB%AD%E6%80%A7%EF%BC%9A%E6%8E%A8%E5%8A%A8%E9%95%BF%E6%9C%9F%E5%A2%9E%E9%95%BF%E4%B8%8E%E6%8F%90%E5%8D%87%E6%95%88%E7%8E%87%E7%9A%84%E5%85%B3%E9%94%AE%E6%A1%86%E6%9E%B6/]]** | ||
| 21 | |||
| 22 | [[**ITIL先锋论坛举办服务级别管理实践讲座,系统解析SLA设计与ITIL4流程活动**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E4%B8%BE%E5%8A%9E%E6%9C%8D%E5%8A%A1%E7%BA%A7%E5%88%AB%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%E8%AE%B2%E5%BA%A7%EF%BC%8C%E7%B3%BB%E7%BB%9F%E8%A7%A3%E6%9E%90SLA%E8%AE%BE%E8%AE%A1%E4%B8%8EITIL4%E6%B5%81%E7%A8%8B%E6%B4%BB%E5%8A%A8/]] | ||
| 23 | |||
| 24 | **[[2025年,哪些机构获得了ITIL 4 实践经理(PM)培训资质?>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4%EF%BC%8C%E5%93%AA%E4%BA%9B%E6%9C%BA%E6%9E%84%E8%8E%B7%E5%BE%97%E4%BA%86ITIL%204%20%E5%AE%9E%E8%B7%B5%E7%BB%8F%E7%90%86%EF%BC%88PM%EF%BC%89%E5%9F%B9%E8%AE%AD%E8%B5%84%E8%B4%A8%EF%BC%9F/]]** | ||
| 25 | |||
| 26 | [[**从职能型组织架构到ITIL 4 扁平化市场型组织架构的转变**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E4%BB%8E%E8%81%8C%E8%83%BD%E5%9E%8B%E7%BB%84%E7%BB%87%E6%9E%B6%E6%9E%84%E5%88%B0ITIL%204%20%E6%89%81%E5%B9%B3%E5%8C%96%E5%B8%82%E5%9C%BA%E5%9E%8B%E7%BB%84%E7%BB%87%E6%9E%B6%E6%9E%84%E7%9A%84%E8%BD%AC%E5%8F%98/]] | ||
| 27 | |||
| 28 | [[**ITIL 4 变通方案与系统性解决方案的选择思路**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%8F%98%E9%80%9A%E6%96%B9%E6%A1%88%E4%B8%8E%E7%B3%BB%E7%BB%9F%E6%80%A7%E8%A7%A3%E5%86%B3%E6%96%B9%E6%A1%88%E7%9A%84%E9%80%89%E6%8B%A9%E6%80%9D%E8%B7%AF/]] | ||
| 29 | |||
| 30 | [[**ITIL 4:衡量高速IT绩效的关键指标体系构建**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%EF%BC%9A%E8%A1%A1%E9%87%8F%E9%AB%98%E9%80%9FIT%E7%BB%A9%E6%95%88%E7%9A%84%E5%85%B3%E9%94%AE%E6%8C%87%E6%A0%87%E4%BD%93%E7%B3%BB%E6%9E%84%E5%BB%BA/]] | ||
| 31 | |||
| 32 | [[**ITIL先锋论坛讲座回顾:深入解析ITIL4问题管理实践,掌握高效问题解决方法**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E8%AE%B2%E5%BA%A7%E5%9B%9E%E9%A1%BE%EF%BC%9A%E6%B7%B1%E5%85%A5%E8%A7%A3%E6%9E%90ITIL4%E9%97%AE%E9%A2%98%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%EF%BC%8C%E6%8E%8C%E6%8F%A1%E9%AB%98%E6%95%88%E9%97%AE%E9%A2%98%E8%A7%A3%E5%86%B3%E6%96%B9%E6%B3%95/]] | ||
| 33 | |||
| 34 | **[[2025年,哪些杰出ITIL讲师的网络讲座成为了行业标杆?>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4%EF%BC%8C%E5%93%AA%E4%BA%9B%E6%9D%B0%E5%87%BAITIL%E8%AE%B2%E5%B8%88%E7%9A%84%E7%BD%91%E7%BB%9C%E8%AE%B2%E5%BA%A7%E6%88%90%E4%B8%BA%E4%BA%86%E8%A1%8C%E4%B8%9A%E6%A0%87%E6%9D%86%EF%BC%9F/]]** | ||
| 35 | |||
| 36 | [[**ITIL 4 价值流的协同机制:支撑客户旅程的多层次价值交付体系**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E4%BB%B7%E5%80%BC%E6%B5%81%E7%9A%84%E5%8D%8F%E5%90%8C%E6%9C%BA%E5%88%B6%EF%BC%9A%E6%94%AF%E6%92%91%E5%AE%A2%E6%88%B7%E6%97%85%E7%A8%8B%E7%9A%84%E5%A4%9A%E5%B1%82%E6%AC%A1%E4%BB%B7%E5%80%BC%E4%BA%A4%E4%BB%98%E4%BD%93%E7%B3%BB/]] | ||
| 37 | |||
| 38 | [[**提高ITIL 4 事件管理中发现事件的及时性**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E6%8F%90%E9%AB%98ITIL%204%20%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E4%B8%AD%E5%8F%91%E7%8E%B0%E4%BA%8B%E4%BB%B6%E7%9A%84%E5%8F%8A%E6%97%B6%E6%80%A7/]] | ||
| 39 | |||
| 40 | **[[ITIL 4 管理专家(MP)认证介绍>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E7%AE%A1%E7%90%86%E4%B8%93%E5%AE%B6%EF%BC%88MP%EF%BC%89%E8%AE%A4%E8%AF%81%E4%BB%8B%E7%BB%8D/]]** | ||
| 41 | |||
| 42 | [[ITIL 4 扩展模块:**可持续性发展**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E6%89%A9%E5%B1%95%E6%A8%A1%E5%9D%97%EF%BC%9A%E5%8F%AF%E6%8C%81%E7%BB%AD%E6%80%A7%E5%8F%91%E5%B1%95/]] | ||
| 43 | |||
| 44 | [[**ITIL先锋论坛成功举办问题管理实践讲座,如何通过ITIL4优化服务交付提升企业价值**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E6%88%90%E5%8A%9F%E4%B8%BE%E5%8A%9E%E9%97%AE%E9%A2%98%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%E8%AE%B2%E5%BA%A7%EF%BC%8C%E5%A6%82%E4%BD%95%E9%80%9A%E8%BF%87ITIL4%E4%BC%98%E5%8C%96%E6%9C%8D%E5%8A%A1%E4%BA%A4%E4%BB%98%E6%8F%90%E5%8D%87%E4%BC%81%E4%B8%9A%E4%BB%B7%E5%80%BC/]] | ||
| 45 | |||
| 46 | **[[数字化时代的创新方式:从瀑布开发到迭代加速>>http://www.bihttps//www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E6%95%B0%E5%AD%97%E5%8C%96%E6%97%B6%E4%BB%A3%E7%9A%84%E5%88%9B%E6%96%B0%E6%96%B9%E5%BC%8F%EF%BC%9A%E4%BB%8E%E7%80%91%E5%B8%83%E5%BC%80%E5%8F%91%E5%88%B0%E8%BF%AD%E4%BB%A3%E5%8A%A0%E9%80%9F/]]** | ||
| 47 | |||
| 48 | [[**ITIL 4 服务台在IT服务价值流中所扮演的角色**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E6%9C%8D%E5%8A%A1%E5%8F%B0%E5%9C%A8IT%E6%9C%8D%E5%8A%A1%E4%BB%B7%E5%80%BC%E6%B5%81%E4%B8%AD%E6%89%80%E6%89%AE%E6%BC%94%E7%9A%84%E8%A7%92%E8%89%B2/]] | ||
| 49 | |||
| 50 | [[**ITIL 4:深度融合敏捷、精益和DevOps,加速数字化服务管理**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%EF%BC%9A%E6%B7%B1%E5%BA%A6%E8%9E%8D%E5%90%88%E6%95%8F%E6%8D%B7%E3%80%81%E7%B2%BE%E7%9B%8A%E5%92%8CDevOps%EF%BC%8C%E5%8A%A0%E9%80%9F%E6%95%B0%E5%AD%97%E5%8C%96%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86/]] | ||
| 51 | |||
| 52 | **[[2025年,如何备考ITIL 4 DPI认证考试?详细内容与备考建议>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4%EF%BC%8C%E5%A6%82%E4%BD%95%E5%A4%87%E8%80%83ITIL%204%20DPI%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%EF%BC%9F%E8%AF%A6%E7%BB%86%E5%86%85%E5%AE%B9%E4%B8%8E%E5%A4%87%E8%80%83%E5%BB%BA%E8%AE%AE/]]** | ||
| 53 | |||
| 54 | **[[一场打开问题管理新思路的讲座回顾:ITIL4问题管理实践讲解真香!>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E4%B8%80%E5%9C%BA%E6%89%93%E5%BC%80%E9%97%AE%E9%A2%98%E7%AE%A1%E7%90%86%E6%96%B0%E6%80%9D%E8%B7%AF%E7%9A%84%E8%AE%B2%E5%BA%A7%E5%9B%9E%E9%A1%BE%EF%BC%9AITIL4%E9%97%AE%E9%A2%98%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%E8%AE%B2%E8%A7%A3%E7%9C%9F%E9%A6%99%EF%BC%81/]]** | ||
| 55 | |||
| 56 | **[[ITIL 4 价值流实施的两个基本条件>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E4%BB%B7%E5%80%BC%E6%B5%81%E5%AE%9E%E6%96%BD%E7%9A%84%E4%B8%A4%E4%B8%AA%E5%9F%BA%E6%9C%AC%E6%9D%A1%E4%BB%B6/]]** | ||
| 57 | |||
| 58 | **[[**为什么ITIL 4 服务台需要专门的用户申告处理流程**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E4%B8%BA%E4%BB%80%E4%B9%88ITIL%204%20%E6%9C%8D%E5%8A%A1%E5%8F%B0%E9%9C%80%E8%A6%81%E4%B8%93%E9%97%A8%E7%9A%84%E7%94%A8%E6%88%B7%E7%94%B3%E5%91%8A%E5%A4%84%E7%90%86%E6%B5%81%E7%A8%8B/]]** | ||
| 59 | |||
| 60 | **[[ITIL 4 Foundation认证介绍>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20Foundation%E8%AE%A4%E8%AF%81%E4%BB%8B%E7%BB%8D/]]** | ||
| 61 | |||
| 62 | **[[2025年,如何查询ITIL 4认证证书?作步骤与注意事项>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4%EF%BC%8C%E5%A6%82%E4%BD%95%E6%9F%A5%E8%AF%A2ITIL%204%E8%AE%A4%E8%AF%81%E8%AF%81%E4%B9%A6%EF%BC%9F%E6%93%8D%E4%BD%9C%E6%AD%A5%E9%AA%A4%E4%B8%8E%E6%B3%A8%E6%84%8F%E4%BA%8B%E9%A1%B9/]]** | ||
| 63 | |||
| 64 | [[**数字化转型中的职场新机遇——通过AITSM提升个人职业竞争力**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E6%95%B0%E5%AD%97%E5%8C%96%E8%BD%AC%E5%9E%8B%E4%B8%AD%E7%9A%84%E8%81%8C%E5%9C%BA%E6%96%B0%E6%9C%BA%E9%81%87%E2%80%94%E2%80%94%E9%80%9A%E8%BF%87AITSM%E6%8F%90%E5%8D%87%E4%B8%AA%E4%BA%BA%E8%81%8C%E4%B8%9A%E7%AB%9E%E4%BA%89%E5%8A%9B/]] | ||
| 65 | |||
| 66 | [[**AI和自动化如何赋能ITIL 4 变更支持实践**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/AI%E5%92%8C%E8%87%AA%E5%8A%A8%E5%8C%96%E5%A6%82%E4%BD%95%E8%B5%8B%E8%83%BDITIL%204%20%E5%8F%98%E6%9B%B4%E6%94%AF%E6%8C%81%E5%AE%9E%E8%B7%B5/#Comments]] | ||
| 67 | |||
| 68 | [[**ITIL 4 服务台实践指南(2023版)精华内容速览**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E6%9C%8D%E5%8A%A1%E5%8F%B0%E5%AE%9E%E8%B7%B5%E6%8C%87%E5%8D%97%EF%BC%882023%E7%89%88%EF%BC%89%E7%B2%BE%E5%8D%8E%E5%86%85%E5%AE%B9%E9%80%9F%E8%A7%88/]] | ||
| 69 | |||
| 70 | [[**数字化转型中的商业模式与运营模式的分层解析**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E6%95%B0%E5%AD%97%E5%8C%96%E8%BD%AC%E5%9E%8B%E4%B8%AD%E7%9A%84%E5%95%86%E4%B8%9A%E6%A8%A1%E5%BC%8F%E4%B8%8E%E8%BF%90%E8%90%A5%E6%A8%A1%E5%BC%8F%E7%9A%84%E5%88%86%E5%B1%82%E8%A7%A3%E6%9E%90/]] | ||
| 71 | |||
| 72 | **[[2025年,ITIL 4认证考试报名官网及推荐渠道全面解析>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4%EF%BC%8CITIL%204%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8A%A5%E5%90%8D%E5%AE%98%E7%BD%91%E5%8F%8A%E6%8E%A8%E8%8D%90%E6%B8%A0%E9%81%93%E5%85%A8%E9%9D%A2%E8%A7%A3%E6%9E%90/]]** | ||
| 73 | |||
| 74 | **[[ITIL4大师认证不只是“更懂IT”,而是“让IT更懂业务”>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%20ITIL4%E5%A4%A7%E5%B8%88%E8%AE%A4%E8%AF%81%E4%B8%8D%E5%8F%AA%E6%98%AF%E2%80%9C%E6%9B%B4%E6%87%82IT%E2%80%9D%EF%BC%8C%E8%80%8C%E6%98%AF%E2%80%9C%E8%AE%A9IT%E6%9B%B4%E6%87%82%E4%B8%9A%E5%8A%A1%E2%80%9D/]]** | ||
| 75 | |||
| 76 | **[[ITIL 4 服务台全渠道沟通落地指南>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E6%9C%8D%E5%8A%A1%E5%8F%B0%E5%85%A8%E6%B8%A0%E9%81%93%E6%B2%9F%E9%80%9A%E8%90%BD%E5%9C%B0%E6%8C%87%E5%8D%97/]]** | ||
| 77 | |||
| 78 | [[**数字化战略的边界与推进逻辑:全局转型还是局部演进?**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E6%95%B0%E5%AD%97%E5%8C%96%E6%88%98%E7%95%A5%E7%9A%84%E8%BE%B9%E7%95%8C%E4%B8%8E%E6%8E%A8%E8%BF%9B%E9%80%BB%E8%BE%91%EF%BC%9A%E5%85%A8%E5%B1%80%E8%BD%AC%E5%9E%8B%E8%BF%98%E6%98%AF%E5%B1%80%E9%83%A8%E6%BC%94%E8%BF%9B%EF%BC%9F/]] | ||
| 79 | |||
| 80 | [[**掌握ITIL4实战技巧,快速提升IT服务管理能力**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E6%8E%8C%E6%8F%A1ITIL4%E5%AE%9E%E6%88%98%E6%8A%80%E5%B7%A7%EF%BC%8C%E5%BF%AB%E9%80%9F%E6%8F%90%E5%8D%87IT%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%83%BD%E5%8A%9B/]] | ||
| 81 | |||
| 82 | [[**ITIL 4 客户旅程:服务采购者的觉醒,甲方也要懂技术、懂流程、懂选择**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%AE%A2%E6%88%B7%E6%97%85%E7%A8%8B%EF%BC%9A%E6%9C%8D%E5%8A%A1%E9%87%87%E8%B4%AD%E8%80%85%E7%9A%84%E8%A7%89%E9%86%92%EF%BC%8C%E7%94%B2%E6%96%B9%E4%B9%9F%E8%A6%81%E6%87%82%E6%8A%80%E6%9C%AF%E3%80%81%E6%87%82%E6%B5%81%E7%A8%8B%E3%80%81%E6%87%82%E9%80%89%E6%8B%A9/]] | ||
| 83 | |||
| 84 | **[[2025年,了解ITIL 4及其核心理念,带你走进现代IT服务管理世界>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4%EF%BC%8C%E4%BA%86%E8%A7%A3ITIL%204%E5%8F%8A%E5%85%B6%E6%A0%B8%E5%BF%83%E7%90%86%E5%BF%B5%EF%BC%8C%E5%B8%A6%E4%BD%A0%E8%B5%B0%E8%BF%9B%E7%8E%B0%E4%BB%A3IT%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E4%B8%96%E7%95%8C/]]** | ||
| 85 | |||
| 86 | [[**ITIL 4:扁平化组织的优势与挑战**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%EF%BC%9A%E6%89%81%E5%B9%B3%E5%8C%96%E7%BB%84%E7%BB%87%E7%9A%84%E4%BC%98%E5%8A%BF%E4%B8%8E%E6%8C%91%E6%88%98/]] | ||
| 87 | |||
| 88 | **[[ITIL 4 Foundation课程助力企业创造业务价值,实现数字化转型>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20Foundation%E8%AF%BE%E7%A8%8B%E5%8A%A9%E5%8A%9B%E4%BC%81%E4%B8%9A%E5%88%9B%E9%80%A0%E4%B8%9A%E5%8A%A1%E4%BB%B7%E5%80%BC%EF%BC%8C%E5%AE%9E%E7%8E%B0%E6%95%B0%E5%AD%97%E5%8C%96%E8%BD%AC%E5%9E%8B/]]** | ||
| 89 | |||
| 90 | **[[2025年,深入理解ITIL 4服务价值体系,提升企业服务管理能力>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4%EF%BC%8C%E6%B7%B1%E5%85%A5%E7%90%86%E8%A7%A3ITIL%204%E6%9C%8D%E5%8A%A1%E4%BB%B7%E5%80%BC%E4%BD%93%E7%B3%BB%EF%BC%8C%E6%8F%90%E5%8D%87%E4%BC%81%E4%B8%9A%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%83%BD%E5%8A%9B/]]** | ||
| 91 | |||
| 92 | [[**ITIL 4 客户旅程:第一性原理与跳出客户“表象要求”看本质**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%AE%A2%E6%88%B7%E6%97%85%E7%A8%8B%EF%BC%9A%E7%AC%AC%E4%B8%80%E6%80%A7%E5%8E%9F%E7%90%86%E4%B8%8E%E8%B7%B3%E5%87%BA%E5%AE%A2%E6%88%B7%E2%80%9C%E8%A1%A8%E8%B1%A1%E8%A6%81%E6%B1%82%E2%80%9D%E7%9C%8B%E6%9C%AC%E8%B4%A8/]] | ||
| 93 | |||
| 94 | **[[ITIL 4战略领导者(SL)认证介绍>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%E6%88%98%E7%95%A5%E9%A2%86%E5%AF%BC%E8%80%85%EF%BC%88SL%EF%BC%89%E8%AE%A4%E8%AF%81%E4%BB%8B%E7%BB%8D/]]** | ||
| 95 | |||
| 96 | **[[为什么 ITIL 4 强调指导原则先行?>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E4%B8%BA%E4%BB%80%E4%B9%88ITIL%204%20%E5%BC%BA%E8%B0%83%E6%8C%87%E5%AF%BC%E5%8E%9F%E5%88%99%E5%85%88%E8%A1%8C%EF%BC%9F/]]** | ||
| 97 | |||
| 98 | [[**ITIL4 Foundation课程帮助你掌握服务管理的核心理论**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL4%20Foundation%E8%AF%BE%E7%A8%8B%E5%B8%AE%E5%8A%A9%E4%BD%A0%E6%8E%8C%E6%8F%A1%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E6%A0%B8%E5%BF%83%E7%90%86%E8%AE%BA/]] | ||
| 99 | |||
| 100 | [[**ITIL先锋论坛讲座圆满落幕,揭秘ITIL4服务级别管理实践的实战技巧与应用**>>https://www.itil4hub.cn/bin/edit/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E8%AE%B2%E5%BA%A7%E5%9C%86%E6%BB%A1%E8%90%BD%E5%B9%95%EF%BC%8C%E6%8F%AD%E7%A7%98ITIL4%E6%9C%8D%E5%8A%A1%E7%BA%A7%E5%88%AB%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%E7%9A%84%E5%AE%9E%E6%88%98%E6%8A%80%E5%B7%A7%E4%B8%8E%E5%BA%94%E7%94%A8/WebHome?template=&parent=%E9%95%BF%E6%B2%B3+ITIL+4+%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0.%E9%95%BF%E6%B2%B3+ITIL+4+%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5.WebHome&title=ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E8%AE%B2%E5%BA%A7%E5%9C%86%E6%BB%A1%E8%90%BD%E5%B9%95%EF%BC%8C%E6%8F%AD%E7%A7%98ITIL4%E6%9C%8D%E5%8A%A1%E7%BA%A7%E5%88%AB%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%E7%9A%84%E5%AE%9E%E6%88%98%E6%8A%80%E5%B7%A7%E4%B8%8E%E5%BA%94%E7%94%A8]] | ||
| 101 | |||
| 102 | **[[ITIL 4 CDS课程内容概述>>https://www.itil4hub.cn/bin/edit/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20CDS%E8%AF%BE%E7%A8%8B%E5%86%85%E5%AE%B9%E6%A6%82%E8%BF%B0/WebHome?template=&parent=%E9%95%BF%E6%B2%B3+ITIL+4+%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0.%E9%95%BF%E6%B2%B3+ITIL+4+%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5.WebHome&title=ITIL+4+CDS%E8%AF%BE%E7%A8%8B%E5%86%85%E5%AE%B9%E6%A6%82%E8%BF%B0]]** | ||
| 103 | |||
| 104 | [[**ITIL 4 视角下监控数据准确性的保障之道**>>https://www.itil4hub.cn/bin/edit/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E8%A7%86%E8%A7%92%E4%B8%8B%E7%9B%91%E6%8E%A7%E6%95%B0%E6%8D%AE%E5%87%86%E7%A1%AE%E6%80%A7%E7%9A%84%E4%BF%9D%E9%9A%9C%E4%B9%8B%E9%81%93/WebHome?template=&parent=%E9%95%BF%E6%B2%B3+ITIL+4+%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0.%E9%95%BF%E6%B2%B3+ITIL+4+%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5.WebHome&title=ITIL+4+%E8%A7%86%E8%A7%92%E4%B8%8B%E7%9B%91%E6%8E%A7%E6%95%B0%E6%8D%AE%E5%87%86%E7%A1%AE%E6%80%A7%E7%9A%84%E4%BF%9D%E9%9A%9C%E4%B9%8B%E9%81%93]] | ||
| 105 | |||
| 106 | [[**战略层次关系新解:业务战略、数字化战略与IT战略的融合演进**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E6%88%98%E7%95%A5%E5%B1%82%E6%AC%A1%E5%85%B3%E7%B3%BB%E6%96%B0%E8%A7%A3%EF%BC%9A%E4%B8%9A%E5%8A%A1%E6%88%98%E7%95%A5%E3%80%81%E6%95%B0%E5%AD%97%E5%8C%96%E6%88%98%E7%95%A5%E4%B8%8EIT%E6%88%98%E7%95%A5%E7%9A%84%E8%9E%8D%E5%90%88%E6%BC%94%E8%BF%9B/]] | ||
| 107 | |||
| 108 | **[[ITIL 4总体认证体系介绍>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%E6%80%BB%E4%BD%93%E8%AE%A4%E8%AF%81%E4%BD%93%E7%B3%BB%E4%BB%8B%E7%BB%8D/]]** | ||
| 109 | |||
| 110 | **[[**ITIL 4 高速IT:数字化产品的演进逻辑**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E9%AB%98%E9%80%9FIT%EF%BC%9A%E6%95%B0%E5%AD%97%E5%8C%96%E4%BA%A7%E5%93%81%E7%9A%84%E6%BC%94%E8%BF%9B%E9%80%BB%E8%BE%91/]]** | ||
| 111 | |||
| 112 | **[[ITIL 4 Foundation课程助力职场竞争力提升,快速掌握核心实战技巧>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20Foundation%E8%AF%BE%E7%A8%8B%E5%8A%A9%E5%8A%9B%E8%81%8C%E5%9C%BA%E7%AB%9E%E4%BA%89%E5%8A%9B%E6%8F%90%E5%8D%87%EF%BC%8C%E5%BF%AB%E9%80%9F%E6%8E%8C%E6%8F%A1%E6%A0%B8%E5%BF%83%E5%AE%9E%E6%88%98%E6%8A%80%E5%B7%A7/]]** | ||
| 113 | |||
| 114 | **[[2025年ITIL 4在IT项目管理中的作用:提升项目交付效率与降低风险的关键框架>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4ITIL%204%E5%9C%A8IT%E9%A1%B9%E7%9B%AE%E7%AE%A1%E7%90%86%E4%B8%AD%E7%9A%84%E4%BD%9C%E7%94%A8%EF%BC%9A%E6%8F%90%E5%8D%87%E9%A1%B9%E7%9B%AE%E4%BA%A4%E4%BB%98%E6%95%88%E7%8E%87%E4%B8%8E%E9%99%8D%E4%BD%8E%E9%A3%8E%E9%99%A9%E7%9A%84%E5%85%B3%E9%94%AE%E6%A1%86%E6%9E%B6/]]** | ||
| 115 | |||
| 116 | **[[2025年ITIL 4如何帮助企业降低IT成本:优化服务交付与提升效率的战略框架>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4ITIL%204%E5%A6%82%E4%BD%95%E5%B8%AE%E5%8A%A9%E4%BC%81%E4%B8%9A%E9%99%8D%E4%BD%8EIT%E6%88%90%E6%9C%AC%EF%BC%9A%E4%BC%98%E5%8C%96%E6%9C%8D%E5%8A%A1%E4%BA%A4%E4%BB%98%E4%B8%8E%E6%8F%90%E5%8D%87%E6%95%88%E7%8E%87%E7%9A%84%E6%88%98%E7%95%A5%E6%A1%86%E6%9E%B6/]]** | ||
| 117 | |||
| 118 | **[[ITIL先锋论坛深圳活动回顾:2018年深圳DevOpsDays先锋网友聚会活动>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E6%B7%B1%E5%9C%B3%E6%B4%BB%E5%8A%A8%E5%9B%9E%E9%A1%BE%EF%BC%9A2018%E5%B9%B4%E6%B7%B1%E5%9C%B3DevOpsDays%E5%85%88%E9%94%8B%E7%BD%91%E5%8F%8B%E8%81%9A%E4%BC%9A%E6%B4%BB%E5%8A%A8/]]** | ||
| 119 | |||
| 120 | [[ITIL 4 Foundation课程助力理论学习与数字化转型战略>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20Foundation%E8%AF%BE%E7%A8%8B%E5%8A%A9%E5%8A%9B%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E6%95%B0%E5%AD%97%E5%8C%96%E8%BD%AC%E5%9E%8B%E6%88%98%E7%95%A5%20/]] | ||
| 121 | |||
| 122 | [[ITIL 4 持续性管理实践:从风险管控到价值共创的全面升级>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E6%8C%81%E7%BB%AD%E6%80%A7%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%EF%BC%9A%E4%BB%8E%E9%A3%8E%E9%99%A9%E7%AE%A1%E6%8E%A7%E5%88%B0%E4%BB%B7%E5%80%BC%E5%85%B1%E5%88%9B%E7%9A%84%E5%85%A8%E9%9D%A2%E5%8D%87%E7%BA%A7/]] | ||
| 123 | |||
| 124 | [[ITIL 4 高速IT:数字化技术双引擎——IT与OT的协同进化>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E9%AB%98%E9%80%9FIT%EF%BC%9A%E6%95%B0%E5%AD%97%E5%8C%96%E6%8A%80%E6%9C%AF%E5%8F%8C%E5%BC%95%E6%93%8E%E2%80%94%E2%80%94IT%E4%B8%8EOT%E7%9A%84%E5%8D%8F%E5%90%8C%E8%BF%9B%E5%8C%96/]] | ||
| 125 | |||
| 126 | [[ITIL先锋论坛讲座回顾:解构ITIL4大师路径,开启高阶职场竞争力新引擎>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E8%AE%B2%E5%BA%A7%E5%9B%9E%E9%A1%BE%EF%BC%9A%E8%A7%A3%E6%9E%84ITIL4%E5%A4%A7%E5%B8%88%E8%B7%AF%E5%BE%84%EF%BC%8C%E5%BC%80%E5%90%AF%E9%AB%98%E9%98%B6%E8%81%8C%E5%9C%BA%E7%AB%9E%E4%BA%89%E5%8A%9B%E6%96%B0%E5%BC%95%E6%93%8E/]] | ||
| 127 | |||
| 128 | [[**厘清四大流程,掌握ITIL 4问题管理的全貌**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E5%8E%98%E6%B8%85%E5%9B%9B%E5%A4%A7%E6%B5%81%E7%A8%8B%EF%BC%8C%E6%8E%8C%E6%8F%A1ITIL%204%E9%97%AE%E9%A2%98%E7%AE%A1%E7%90%86%E7%9A%84%E5%85%A8%E8%B2%8C/]] | ||
| 129 | |||
| 130 | [[**ITIL 4 客户旅程:看板管理打造高效流动的数字服务交付链**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%AE%A2%E6%88%B7%E6%97%85%E7%A8%8B%EF%BC%9A%E7%9C%8B%E6%9D%BF%E7%AE%A1%E7%90%86%E6%89%93%E9%80%A0%E9%AB%98%E6%95%88%E6%B5%81%E5%8A%A8%E7%9A%84%E6%95%B0%E5%AD%97%E6%9C%8D%E5%8A%A1%E4%BA%A4%E4%BB%98%E9%93%BE/]] | ||
| 131 | |||
| 132 | [[2025年ITIL 4与TOGAF认证结合:提升企业IT治理与服务管理能力>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4ITIL%204%E4%B8%8ETOGAF%E8%AE%A4%E8%AF%81%E7%BB%93%E5%90%88%EF%BC%9A%E6%8F%90%E5%8D%87%E4%BC%81%E4%B8%9AIT%E6%B2%BB%E7%90%86%E4%B8%8E%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%83%BD%E5%8A%9B/]] | ||
| 133 | |||
| 134 | [[**ITIL 4 与ITIL v3在持续改进和反馈机制中的提升**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E4%B8%8EITIL%20v3%E5%9C%A8%E6%8C%81%E7%BB%AD%E6%94%B9%E8%BF%9B%E5%92%8C%E5%8F%8D%E9%A6%88%E6%9C%BA%E5%88%B6%E4%B8%AD%E7%9A%84%E6%8F%90%E5%8D%87/]] | ||
| 135 | |||
| 136 | [[**“满满干货与实践”—ITIL 4 MSF线上大师级课程圆满收官**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E2%80%9C%E6%BB%A1%E6%BB%A1%E5%B9%B2%E8%B4%A7%E4%B8%8E%E5%AE%9E%E6%88%98%E2%80%9D%E2%80%94ITIL%204%20MSF%E7%BA%BF%E4%B8%8A%E5%A4%A7%E5%B8%88%E7%BA%A7%E8%AF%BE%E7%A8%8B%E5%9C%86%E6%BB%A1%E6%94%B6%E5%AE%98/]] | ||
| 137 | |||
| 138 | [[**AITSM:数字化转型中的领导力关键**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/AITSM%EF%BC%9A%E6%95%B0%E5%AD%97%E5%8C%96%E8%BD%AC%E5%9E%8B%E4%B8%AD%E7%9A%84%E9%A2%86%E5%AF%BC%E5%8A%9B%E5%85%B3%E9%94%AE/]] | ||
| 139 | |||
| 140 | [[2025年ITIL 4如何支持IT部门的敏捷转型:构建灵活、高效的IT服务管理框架>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4ITIL%204%E5%A6%82%E4%BD%95%E6%94%AF%E6%8C%81IT%E9%83%A8%E9%97%A8%E7%9A%84%E6%95%8F%E6%8D%B7%E8%BD%AC%E5%9E%8B%EF%BC%9A%E6%9E%84%E5%BB%BA%E7%81%B5%E6%B4%BB%E3%80%81%E9%AB%98%E6%95%88%E7%9A%84IT%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E6%A1%86%E6%9E%B6/]] | ||
| 141 | |||
| 142 | [[**从生命周期管理到服务价值系统:ITIL 4 的变革与指导价值**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E4%BB%8E%E7%94%9F%E5%91%BD%E5%91%A8%E6%9C%9F%E7%AE%A1%E7%90%86%E5%88%B0%E6%9C%8D%E5%8A%A1%E4%BB%B7%E5%80%BC%E7%B3%BB%E7%BB%9F%EF%BC%9AITIL%204%20%E7%9A%84%E5%8F%98%E9%9D%A9%E4%B8%8E%E6%8C%87%E5%AF%BC%E4%BB%B7%E5%80%BC/]] | ||
| 143 | |||
| 144 | [[**ITIL 4:人才胜任力管理的关键策略**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%EF%BC%9A%E4%BA%BA%E6%89%8D%E8%83%9C%E4%BB%BB%E5%8A%9B%E7%AE%A1%E7%90%86%E7%9A%84%E5%85%B3%E9%94%AE%E7%AD%96%E7%95%A5/]] | ||
| 145 | |||
| 146 | [[**ITIL 4 客户旅程:WIP限制优化协作效率与资源利用**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%AE%A2%E6%88%B7%E6%97%85%E7%A8%8B%EF%BC%9AWIP%E9%99%90%E5%88%B6%E4%BC%98%E5%8C%96%E5%8D%8F%E4%BD%9C%E6%95%88%E7%8E%87%E4%B8%8E%E8%B5%84%E6%BA%90%E5%88%A9%E7%94%A8/]] | ||
| 147 | |||
| 148 | [[“数字化时代的IT服务管理Meetup”-上海站即将开幕!>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E2%80%9C%E6%95%B0%E5%AD%97%E5%8C%96%E6%97%B6%E4%BB%A3%E7%9A%84IT%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86Meetup%E2%80%9C-%E4%B8%8A%E6%B5%B7%E7%AB%99%E5%8D%B3%E5%B0%86%E5%BC%80%E5%B9%95%EF%BC%81/]] | ||
| 149 | |||
| 150 | [[2025年深入了解ITIL 4核心理论体系,助你轻松备考认证>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4%E6%B7%B1%E5%85%A5%E4%BA%86%E8%A7%A3ITIL%204%E6%A0%B8%E5%BF%83%E7%90%86%E8%AE%BA%E4%BD%93%E7%B3%BB%EF%BC%8C%E5%8A%A9%E4%BD%A0%E8%BD%BB%E6%9D%BE%E5%A4%87%E8%80%83%E8%AE%A4%E8%AF%81/]] | ||
| 151 | |||
| 152 | [[**ITIL 4 关系管理实践指南(2023版)精华内容速览**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%85%B3%E7%B3%BB%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%E6%8C%87%E5%8D%97%EF%BC%882023%E7%89%88%EF%BC%89%E7%B2%BE%E5%8D%8E%E5%86%85%E5%AE%B9%E9%80%9F%E8%A7%88/]] | ||
| 153 | |||
| 154 | [[ITIL 4 扩展模块:获取和管理云服务>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E6%89%A9%E5%B1%95%E6%A8%A1%E5%9D%97%EF%BC%9A%E8%8E%B7%E5%8F%96%E5%92%8C%E7%AE%A1%E7%90%86%E4%BA%91%E6%9C%8D%E5%8A%A1/]] | ||
| 155 | |||
| 156 | [[**ITIL 4:运营模式再思考——服务价值链适用的不止是IT场景**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%EF%BC%9A%E8%BF%90%E8%90%A5%E6%A8%A1%E5%BC%8F%E5%86%8D%E6%80%9D%E8%80%83%E2%80%94%E2%80%94%E6%9C%8D%E5%8A%A1%E4%BB%B7%E5%80%BC%E9%93%BE%E9%80%82%E7%94%A8%E7%9A%84%E4%B8%8D%E6%AD%A2%E6%98%AFIT%E5%9C%BA%E6%99%AF/]] | ||
| 157 | |||
| 158 | [[**ITIL 4 客户旅程:推式 vs 拉式,两种工作流管理范式的对决**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%AE%A2%E6%88%B7%E6%97%85%E7%A8%8B%EF%BC%9A%E6%8E%A8%E5%BC%8F%20vs%20%E6%8B%89%E5%BC%8F%EF%BC%8C%E4%B8%A4%E7%A7%8D%E5%B7%A5%E4%BD%9C%E6%B5%81%E7%AE%A1%E7%90%86%E8%8C%83%E5%BC%8F%E7%9A%84%E5%AF%B9%E5%86%B3/]] | ||
| 159 | |||
| 160 | [[**ITIL 4 客户旅程:从理解用户到构建真实体验的设计思维五步法**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%AE%A2%E6%88%B7%E6%97%85%E7%A8%8B%EF%BC%9A%E4%BB%8E%E7%90%86%E8%A7%A3%E7%94%A8%E6%88%B7%E5%88%B0%E6%9E%84%E5%BB%BA%E7%9C%9F%E5%AE%9E%E4%BD%93%E9%AA%8C%E7%9A%84%E8%AE%BE%E8%AE%A1%E6%80%9D%E7%BB%B4%E4%BA%94%E6%AD%A5%E6%B3%95/]] | ||
| 161 | |||
| 162 | [[**AI赋能ITIL 4问题管理:从自动识别到根因分析的智能闭环**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/AI%E8%B5%8B%E8%83%BDITIL%204%E9%97%AE%E9%A2%98%E7%AE%A1%E7%90%86%EF%BC%9A%E4%BB%8E%E8%87%AA%E5%8A%A8%E8%AF%86%E5%88%AB%E5%88%B0%E6%A0%B9%E5%9B%A0%E5%88%86%E6%9E%90%E7%9A%84%E6%99%BA%E8%83%BD%E9%97%AD%E7%8E%AF/]] | ||
| 163 | |||
| 164 | [[**服务请求分类与建模的ITIL 4实践精要**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E6%9C%8D%E5%8A%A1%E8%AF%B7%E6%B1%82%E5%88%86%E7%B1%BB%E4%B8%8E%E5%BB%BA%E6%A8%A1%E7%9A%84ITIL%204%E5%AE%9E%E8%B7%B5%E7%B2%BE%E8%A6%81/]] | ||
| 165 | |||
| 166 | [[ITIL 4与ISO 20000结合:提升企业服务管理水平的双重策略>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%E4%B8%8EISO%2020000%E7%BB%93%E5%90%88%EF%BC%9A%E6%8F%90%E5%8D%87%E4%BC%81%E4%B8%9A%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E6%B0%B4%E5%B9%B3%E7%9A%84%E5%8F%8C%E9%87%8D%E7%AD%96%E7%95%A5/]] | ||
| 167 | |||
| 168 | [[**ITIL 4 客户旅程:从瀑布到敏捷,传统与现代服务设计模式的比较分析**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%AE%A2%E6%88%B7%E6%97%85%E7%A8%8B%EF%BC%9A%E4%BB%8E%E7%80%91%E5%B8%83%E5%88%B0%E6%95%8F%E6%8D%B7%EF%BC%8C%E4%BC%A0%E7%BB%9F%E4%B8%8E%E7%8E%B0%E4%BB%A3%E6%9C%8D%E5%8A%A1%E8%AE%BE%E8%AE%A1%E6%A8%A1%E5%BC%8F%E7%9A%84%E6%AF%94%E8%BE%83%E5%88%86%E6%9E%90/]] | ||
| 169 | |||
| 170 | [[**ITIL 4 客户旅程:打造以客户感知为核心的服务销售策略**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%AE%A2%E6%88%B7%E6%97%85%E7%A8%8B%EF%BC%9A%E6%89%93%E9%80%A0%E4%BB%A5%E5%AE%A2%E6%88%B7%E6%84%9F%E7%9F%A5%E4%B8%BA%E6%A0%B8%E5%BF%83%E7%9A%84%E6%9C%8D%E5%8A%A1%E9%94%80%E5%94%AE%E7%AD%96%E7%95%A5/]] | ||
| 171 | |||
| 172 | [[**ITIL 4 可用性管理:从弹性与快速恢复到学习文化**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%8F%AF%E7%94%A8%E6%80%A7%E7%AE%A1%E7%90%86%EF%BC%9A%E4%BB%8E%E5%BC%B9%E6%80%A7%E4%B8%8E%E5%BF%AB%E9%80%9F%E6%81%A2%E5%A4%8D%E5%88%B0%E5%AD%A6%E4%B9%A0%E6%96%87%E5%8C%96/]] | ||
| 173 | |||
| 174 | [[**看看你在哪个位置:理解ITIL 4五个能力等级的全貌**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E7%9C%8B%E7%9C%8B%E4%BD%A0%E5%9C%A8%E5%93%AA%E4%B8%AA%E4%BD%8D%E7%BD%AE%EF%BC%9A%E7%90%86%E8%A7%A3ITIL%204%E4%BA%94%E4%B8%AA%E8%83%BD%E5%8A%9B%E7%AD%89%E7%BA%A7%E7%9A%84%E5%85%A8%E8%B2%8C/]] | ||
| 175 | |||
| 176 | [[2025年ITIL 4如何支持企业IT运营策略:优化IT流程与提升企业灵活性的战略框架>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4ITIL%204%E5%A6%82%E4%BD%95%E6%94%AF%E6%8C%81%E4%BC%81%E4%B8%9AIT%E8%BF%90%E8%90%A5%E7%AD%96%E7%95%A5%EF%BC%9A%E4%BC%98%E5%8C%96IT%E6%B5%81%E7%A8%8B%E4%B8%8E%E6%8F%90%E5%8D%87%E4%BC%81%E4%B8%9A%E7%81%B5%E6%B4%BB%E6%80%A7%E7%9A%84%E6%88%98%E7%95%A5%E6%A1%86%E6%9E%B6/]] | ||
| 177 | |||
| 178 | [[**IT服务价值体系的能力评估落地指南**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/IT%E6%9C%8D%E5%8A%A1%E4%BB%B7%E5%80%BC%E4%BD%93%E7%B3%BB%E7%9A%84%E8%83%BD%E5%8A%9B%E8%AF%84%E4%BC%B0%E8%90%BD%E5%9C%B0%E6%8C%87%E5%8D%97/]] | ||
| 179 | |||
| 180 | [[**数字化战略从哪里出发?先看清你是谁,再决定去哪**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E6%95%B0%E5%AD%97%E5%8C%96%E6%88%98%E7%95%A5%E4%BB%8E%E5%93%AA%E9%87%8C%E5%87%BA%E5%8F%91%EF%BC%9F%E5%85%88%E7%9C%8B%E6%B8%85%E4%BD%A0%E6%98%AF%E8%B0%81%EF%BC%8C%E5%86%8D%E5%86%B3%E5%AE%9A%E5%8E%BB%E5%93%AA/]] | ||
| 181 | |||
| 182 | [[2025年如何理解ITIL 4与ITSM的深度关系?>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4%E5%A6%82%E4%BD%95%E7%90%86%E8%A7%A3ITIL%204%E4%B8%8EITSM%E7%9A%84%E6%B7%B1%E5%BA%A6%E5%85%B3%E7%B3%BB%EF%BC%9F/]] | ||
| 183 | |||
| 184 | [[**ITIL 4持续改进如何助力成熟度提升**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%E6%8C%81%E7%BB%AD%E6%94%B9%E8%BF%9B%E5%A6%82%E4%BD%95%E5%8A%A9%E5%8A%9B%E6%88%90%E7%86%9F%E5%BA%A6%E6%8F%90%E5%8D%87/]] | ||
| 185 | |||
| 186 | [[**ITIL 4 :高速IT底盘工程——五大支撑因素**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%EF%BC%9A%E9%AB%98%E9%80%9FIT%E5%BA%95%E7%9B%98%E5%B7%A5%E7%A8%8B%E2%80%94%E2%80%94%E4%BA%94%E5%A4%A7%E6%94%AF%E6%92%91%E5%9B%A0%E7%B4%A0/]] | ||
| 187 | |||
| 188 | [[**提升职场竞争力,ITIL4 Foundation课程让你职场更强**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E6%8F%90%E5%8D%87%E8%81%8C%E5%9C%BA%E7%AB%9E%E4%BA%89%E5%8A%9B%EF%BC%8CITIL4%20Foundation%E8%AF%BE%E7%A8%8B%E8%AE%A9%E4%BD%A0%E8%81%8C%E5%9C%BA%E6%9B%B4%E5%BC%BA/]] | ||
| 189 | |||
| 190 | [[**ITIL 4 DPI:中层IT管理者的战略进阶之道**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20DPI%EF%BC%9A%E4%B8%AD%E5%B1%82IT%E7%AE%A1%E7%90%86%E8%80%85%E7%9A%84%E6%88%98%E7%95%A5%E8%BF%9B%E9%98%B6%E4%B9%8B%E9%81%93/]] | ||
| 191 | |||
| 192 | [[**提升服务的可观测性:ITIL 4 监控与事态管理实践的重要性浅析**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E6%8F%90%E5%8D%87%E6%9C%8D%E5%8A%A1%E7%9A%84%E5%8F%AF%E8%A7%82%E6%B5%8B%E6%80%A7%EF%BC%9AITIL%204%20%E7%9B%91%E6%8E%A7%E4%B8%8E%E4%BA%8B%E6%80%81%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%E7%9A%84%E9%87%8D%E8%A6%81%E6%80%A7%E6%B5%85%E6%9E%90/]] | ||
| 193 | |||
| 194 | [[**从外部与内部环境分析到战略应对:如何抓住数字化转型的机会**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E4%BB%8E%E5%A4%96%E9%83%A8%E4%B8%8E%E5%86%85%E9%83%A8%E7%8E%AF%E5%A2%83%E5%88%86%E6%9E%90%E5%88%B0%E6%88%98%E7%95%A5%E5%BA%94%E5%AF%B9%EF%BC%9A%E5%A6%82%E4%BD%95%E6%8A%93%E4%BD%8F%E6%95%B0%E5%AD%97%E5%8C%96%E8%BD%AC%E5%9E%8B%E7%9A%84%E6%9C%BA%E4%BC%9A/]] | ||
| 195 | |||
| 196 | [[**ITIL 4 供应商管理的革新:从交易关系到战略伙伴**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E4%BE%9B%E5%BA%94%E5%95%86%E7%AE%A1%E7%90%86%E7%9A%84%E9%9D%A9%E6%96%B0%EF%BC%9A%E4%BB%8E%E4%BA%A4%E6%98%93%E5%85%B3%E7%B3%BB%E5%88%B0%E6%88%98%E7%95%A5%E4%BC%99%E4%BC%B4/]] | ||
| 197 | |||
| 198 | [[**ITIL 4 客户旅程:三层容量管理模型解析**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%AE%A2%E6%88%B7%E6%97%85%E7%A8%8B%EF%BC%9A%E4%B8%89%E5%B1%82%E5%AE%B9%E9%87%8F%E7%AE%A1%E7%90%86%E6%A8%A1%E5%9E%8B%E8%A7%A3%E6%9E%90/]] | ||
| 199 | |||
| 200 | [[**ITIL 4 DPI:如何制定既具方向感又兼具灵活性的执行路径**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20DPI%EF%BC%9A%E5%A6%82%E4%BD%95%E5%88%B6%E5%AE%9A%E6%97%A2%E5%85%B7%E6%96%B9%E5%90%91%E6%84%9F%E5%8F%88%E5%85%BC%E5%85%B7%E7%81%B5%E6%B4%BB%E6%80%A7%E7%9A%84%E6%89%A7%E8%A1%8C%E8%B7%AF%E5%BE%84/]] | ||
| 201 | |||
| 202 | [[2025年ITIL 4如何助力企业数字化转型:优化服务交付与提升运营效率的关键框架>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4ITIL%204%E5%A6%82%E4%BD%95%E5%8A%A9%E5%8A%9B%E4%BC%81%E4%B8%9A%E6%95%B0%E5%AD%97%E5%8C%96%E8%BD%AC%E5%9E%8B%EF%BC%9A%E4%BC%98%E5%8C%96%E6%9C%8D%E5%8A%A1%E4%BA%A4%E4%BB%98%E4%B8%8E%E6%8F%90%E5%8D%87%E8%BF%90%E8%90%A5%E6%95%88%E7%8E%87%E7%9A%84%E5%85%B3%E9%94%AE%E6%A1%86%E6%9E%B6/]] | ||
| 203 | |||
| 204 | [[**引入设计思维,重塑服务设计新格局:ITIL 4的全面升级**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E5%BC%95%E5%85%A5%E8%AE%BE%E8%AE%A1%E6%80%9D%E7%BB%B4%EF%BC%8C%E9%87%8D%E5%A1%91%E6%9C%8D%E5%8A%A1%E8%AE%BE%E8%AE%A1%E6%96%B0%E6%A0%BC%E5%B1%80%EF%BC%9AITIL%204%E7%9A%84%E5%85%A8%E9%9D%A2%E5%8D%87%E7%BA%A7/]] | ||
| 205 | |||
| 206 | [[2025年ITIL4大师级认证全攻略>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4ITIL4%E5%A4%A7%E5%B8%88%E7%BA%A7%E8%AE%A4%E8%AF%81%E5%85%A8%E6%94%BB%E7%95%A5/]] | ||
| 207 | |||
| 208 | [[**ITIL 4:自动化与DevOps提升IT服务管理的敏捷性与响应性**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%EF%BC%9A%E8%87%AA%E5%8A%A8%E5%8C%96%E4%B8%8EDevOps%E6%8F%90%E5%8D%87IT%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E6%95%8F%E6%8D%B7%E6%80%A7%E4%B8%8E%E5%93%8D%E5%BA%94%E6%80%A7/]] | ||
| 209 | |||
| 210 | [[**ITIL 4 对比ITIL v3:成本与资源管理的改进提升**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%AF%B9%E6%AF%94ITIL%20v3%EF%BC%9A%E6%88%90%E6%9C%AC%E4%B8%8E%E8%B5%84%E6%BA%90%E7%AE%A1%E7%90%86%E7%9A%84%E6%94%B9%E8%BF%9B%E6%8F%90%E5%8D%87/]] | ||
| 211 | |||
| 212 | [[ITIL4四维模型全解析:2025年全面服务管理视角>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL4%E5%9B%9B%E7%BB%B4%E6%A8%A1%E5%9E%8B%E5%85%A8%E8%A7%A3%E6%9E%90%EF%BC%9A2025%E5%B9%B4%E5%85%A8%E9%9D%A2%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%A7%86%E8%A7%92/]] | ||
| 213 | |||
| 214 | [[ITIL 4 证书习题及解析>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E8%AF%81%E4%B9%A6%E4%B9%A0%E9%A2%98%E5%8F%8A%E8%A7%A3%E6%9E%90/]] | ||
| 215 | |||
| 216 | [[IT变更实施中的静默危机:当反馈缺失成为灾难导火索>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/IT%E5%8F%98%E6%9B%B4%E5%AE%9E%E6%96%BD%E4%B8%AD%E7%9A%84%E9%9D%99%E9%BB%98%E5%8D%B1%E6%9C%BA%EF%BC%9A%E5%BD%93%E5%8F%8D%E9%A6%88%E7%BC%BA%E5%A4%B1%E6%88%90%E4%B8%BA%E7%81%BE%E9%9A%BE%E5%AF%BC%E7%81%AB%E7%B4%A2/]] | ||
| 217 | |||
| 218 | [[**ITIL 4 DPI:从控制到级联,构建自上而下有序传导的组织执行体系**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20DPI%EF%BC%9A%E4%BB%8E%E6%8E%A7%E5%88%B6%E5%88%B0%E7%BA%A7%E8%81%94%EF%BC%8C%E6%9E%84%E5%BB%BA%E8%87%AA%E4%B8%8A%E8%80%8C%E4%B8%8B%E6%9C%89%E5%BA%8F%E4%BC%A0%E5%AF%BC%E7%9A%84%E7%BB%84%E7%BB%87%E6%89%A7%E8%A1%8C%E4%BD%93%E7%B3%BB/]] | ||
| 219 | |||
| 220 | [[**ITIL 4:看板方法提升个人和团队工作的可视化管理**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%EF%BC%9A%E7%9C%8B%E6%9D%BF%E6%96%B9%E6%B3%95%E6%8F%90%E5%8D%87%E4%B8%AA%E4%BA%BA%E5%92%8C%E5%9B%A2%E9%98%9F%E5%B7%A5%E4%BD%9C%E7%9A%84%E5%8F%AF%E8%A7%86%E5%8C%96%E7%AE%A1%E7%90%86/]] | ||
| 221 | |||
| 222 | [[**ITIL 4 事件管理实践KPI的设置与应用**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5KPI%E7%9A%84%E8%AE%BE%E7%BD%AE%E4%B8%8E%E5%BA%94%E7%94%A8/]] | ||
| 223 | |||
| 224 | [[**ITIL 4 :治理如何通过“指导、监督、评价”闭环支持DPI**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%EF%BC%9A%E6%B2%BB%E7%90%86%E5%A6%82%E4%BD%95%E9%80%9A%E8%BF%87%E2%80%9C%E6%8C%87%E5%AF%BC%E3%80%81%E7%9B%91%E7%9D%A3%E3%80%81%E8%AF%84%E4%BB%B7%E2%80%9D%E9%97%AD%E7%8E%AF%E6%94%AF%E6%8C%81DPI/]] | ||
| 225 | |||
| 226 | [[2025年必知:ITIL4如何重塑ITSM>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4%E5%BF%85%E7%9F%A5%EF%BC%9AITIL4%E5%A6%82%E4%BD%95%E9%87%8D%E5%A1%91ITSM/]] | ||
| 227 | |||
| 228 | [[ITIL 4 证书题库及答案>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E8%AF%81%E4%B9%A6%E9%A2%98%E5%BA%93%E5%8F%8A%E7%AD%94%E6%A1%88/]] | ||
| 229 | |||
| 230 | [[从变更规划到风险洞察:那些被忽视的系统性分析能力>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E4%BB%8E%E5%8F%98%E6%9B%B4%E8%A7%84%E5%88%92%E5%88%B0%E9%A3%8E%E9%99%A9%E6%B4%9E%E5%AF%9F%EF%BC%9A%E9%82%A3%E4%BA%9B%E8%A2%AB%E5%BF%BD%E8%A7%86%E7%9A%84%E7%B3%BB%E7%BB%9F%E6%80%A7%E5%88%86%E6%9E%90%E8%83%BD%E5%8A%9B/]] | ||
| 231 | |||
| 232 | [[ITIL 4 强化考题及解题思路>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%BC%BA%E5%8C%96%E8%80%83%E9%A2%98%E5%8F%8A%E8%A7%A3%E9%A2%98%E6%80%9D%E8%B7%AF/]] | ||
| 233 | |||
| 234 | [[脱离业务场景的满意度调查为何总是"答非所问"?>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E8%84%B1%E7%A6%BB%E4%B8%9A%E5%8A%A1%E5%9C%BA%E6%99%AF%E7%9A%84%E6%BB%A1%E6%84%8F%E5%BA%A6%E8%B0%83%E6%9F%A5%E4%B8%BA%E4%BD%95%E6%80%BB%E6%98%AF%22%E7%AD%94%E9%9D%9E%E6%89%80%E9%97%AE%22%EF%BC%9F/]] | ||
| 235 | |||
| 236 | [[团队如何在2025年成功引入ITIL4实践>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E5%9B%A2%E9%98%9F%E5%A6%82%E4%BD%95%E5%9C%A82025%E5%B9%B4%E6%88%90%E5%8A%9F%E5%BC%95%E5%85%A5ITIL4%E5%AE%9E%E8%B7%B5/]] | ||
| 237 | |||
| 238 | [[**ITIL 4 DPI:七步改进模型――持续演进的系统化方法**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20DPI%EF%BC%9A%E4%B8%83%E6%AD%A5%E6%94%B9%E8%BF%9B%E6%A8%A1%E5%9E%8B%E2%80%95%E2%80%95%E6%8C%81%E7%BB%AD%E6%BC%94%E8%BF%9B%E7%9A%84%E7%B3%BB%E7%BB%9F%E5%8C%96%E6%96%B9%E6%B3%95/]] | ||
| 239 | |||
| 240 | [[**ITIL 4 DPI:华为改进机制――制度驱动下的持续跃迁**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20DPI%EF%BC%9A%E5%8D%8E%E4%B8%BA%E6%94%B9%E8%BF%9B%E6%9C%BA%E5%88%B6%E2%80%95%E2%80%95%E5%88%B6%E5%BA%A6%E9%A9%B1%E5%8A%A8%E4%B8%8B%E7%9A%84%E6%8C%81%E7%BB%AD%E8%B7%83%E8%BF%81/]] | ||
| 241 | |||
| 242 | [[**ITIL 4 DPI:如何写出有说服力的持续改进商业用例?**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20DPI%EF%BC%9A%E5%A6%82%E4%BD%95%E5%86%99%E5%87%BA%E6%9C%89%E8%AF%B4%E6%9C%8D%E5%8A%9B%E7%9A%84%E6%8C%81%E7%BB%AD%E6%94%B9%E8%BF%9B%E5%95%86%E4%B8%9A%E7%94%A8%E4%BE%8B%EF%BC%9F/]] | ||
| 243 | |||
| 244 | [[**通过转型实现战略能力提升:ITIL 4 DITS的关键洞见**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E9%80%9A%E8%BF%87%E8%BD%AC%E5%9E%8B%E5%AE%9E%E7%8E%B0%E6%88%98%E7%95%A5%E8%83%BD%E5%8A%9B%E6%8F%90%E5%8D%87%EF%BC%9AITIL%204%20DITS%E7%9A%84%E5%85%B3%E9%94%AE%E6%B4%9E%E8%A7%81/]] | ||
| 245 | |||
| 246 | [[敏捷转型加速器:2025年ITIL4助力IT部门变革指南>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E6%95%8F%E6%8D%B7%E8%BD%AC%E5%9E%8B%E5%8A%A0%E9%80%9F%E5%99%A8%EF%BC%9A2025%E5%B9%B4ITIL4%E5%8A%A9%E5%8A%9BIT%E9%83%A8%E9%97%A8%E5%8F%98%E9%9D%A9%E6%8C%87%E5%8D%97/]] | ||
| 247 | |||
| 248 | [[ITIL 4 汇总试题含详细分析>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E6%B1%87%E6%80%BB%E8%AF%95%E9%A2%98%E5%90%AB%E8%AF%A6%E7%BB%86%E5%88%86%E6%9E%90/]] | ||
| 249 | |||
| 250 | ===== [[2025年ITIL4与ITSM平台深度融合实战指南>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4ITIL4%E4%B8%8EITSM%E5%B9%B3%E5%8F%B0%E6%B7%B1%E5%BA%A6%E8%9E%8D%E5%90%88%E5%AE%9E%E6%88%98%E6%8C%87%E5%8D%97/]] ===== | ||
| 251 | |||
| 252 | [[合规进化论:从被动应对到主动优化的持续改进之路>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E5%90%88%E8%A7%84%E8%BF%9B%E5%8C%96%E8%AE%BA%EF%BC%9A%E4%BB%8E%E8%A2%AB%E5%8A%A8%E5%BA%94%E5%AF%B9%E5%88%B0%E4%B8%BB%E5%8A%A8%E4%BC%98%E5%8C%96%E7%9A%84%E6%8C%81%E7%BB%AD%E6%94%B9%E8%BF%9B%E4%B9%8B%E8%B7%AF/]] | ||
| 253 | |||
| 254 | [[2025年ITIL 4认证如何帮助企业优化IT运营,提升服务质量>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4ITIL%204%E8%AE%A4%E8%AF%81%E5%A6%82%E4%BD%95%E5%B8%AE%E5%8A%A9%E4%BC%81%E4%B8%9A%E4%BC%98%E5%8C%96IT%E8%BF%90%E8%90%A5%EF%BC%8C%E6%8F%90%E5%8D%87%E6%9C%8D%E5%8A%A1%E8%B4%A8%E9%87%8F/]] | ||
| 255 | |||
| 256 | [[**ITIL 4:人工智能在运维中的应用**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%EF%BC%9A%E4%BA%BA%E5%B7%A5%E6%99%BA%E8%83%BD%E5%9C%A8%E8%BF%90%E7%BB%B4%E4%B8%AD%E7%9A%84%E5%BA%94%E7%94%A8/]] | ||
| 257 | |||
| 258 | [[**自动化与AI助力高效事态管理的实战指南**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E8%87%AA%E5%8A%A8%E5%8C%96%E4%B8%8EAI%E5%8A%A9%E5%8A%9B%E9%AB%98%E6%95%88%E4%BA%8B%E6%80%81%E7%AE%A1%E7%90%86%E7%9A%84%E5%AE%9E%E6%88%98%E6%8C%87%E5%8D%97/]] | ||
| 259 | |||
| 260 | [[当IT变更满意度调查还在用Excel表格时,你的竞争对手已经用上了智能化反馈系统>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E5%BD%93IT%E5%8F%98%E6%9B%B4%E6%BB%A1%E6%84%8F%E5%BA%A6%E8%B0%83%E6%9F%A5%E8%BF%98%E5%9C%A8%E7%94%A8Excel%E8%A1%A8%E6%A0%BC%E6%97%B6%EF%BC%8C%E4%BD%A0%E7%9A%84%E7%AB%9E%E4%BA%89%E5%AF%B9%E6%89%8B%E5%B7%B2%E7%BB%8F%E7%94%A8%E4%B8%8A%E4%BA%86%E6%99%BA%E8%83%BD%E5%8C%96%E5%8F%8D%E9%A6%88%E7%B3%BB%E7%BB%9F/]] | ||
| 261 | |||
| 262 | [[2025年ITIL4持续改进:IT团队进化新路径>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4ITIL4%E6%8C%81%E7%BB%AD%E6%94%B9%E8%BF%9B%EF%BC%9AIT%E5%9B%A2%E9%98%9F%E8%BF%9B%E5%8C%96%E6%96%B0%E8%B7%AF%E5%BE%84/]] | ||
| 263 | |||
| 264 | [[ITIL 4 考试测试卷含答案>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E8%80%83%E8%AF%95%E6%B5%8B%E8%AF%95%E5%8D%B7%E5%90%AB%E7%AD%94%E6%A1%88%20-ITIL%E5%9F%B9%E8%AE%AD/]] | ||
| 265 | |||
| 266 | [[**ITIL 4 DPI:沟通的五大原则**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20DPI%EF%BC%9A%E6%B2%9F%E9%80%9A%E7%9A%84%E4%BA%94%E5%A4%A7%E5%8E%9F%E5%88%99/]] | ||
| 267 | |||
| 268 | [[**ITIL 4 真题测试含解题思路**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E7%9C%9F%E9%A2%98%E6%B5%8B%E8%AF%95%E5%90%AB%E8%A7%A3%E9%A2%98%E6%80%9D%E8%B7%AF/]] | ||
| 269 | |||
| 270 | [[**持续改进:迈向卓越运营的关键之道**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E6%8C%81%E7%BB%AD%E6%94%B9%E8%BF%9B%EF%BC%9A%E8%BF%88%E5%90%91%E5%8D%93%E8%B6%8A%E8%BF%90%E8%90%A5%E7%9A%84%E5%85%B3%E9%94%AE%E4%B9%8B%E9%81%93/]] | ||
| 271 | |||
| 272 | [[**ITIL 4 问题管理的关键成功因素详细分析**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E9%97%AE%E9%A2%98%E7%AE%A1%E7%90%86%E7%9A%84%E5%85%B3%E9%94%AE%E6%88%90%E5%8A%9F%E5%9B%A0%E7%B4%A0%E8%AF%A6%E7%BB%86%E5%88%86%E6%9E%90/]] | ||
| 273 | |||
| 274 | [[IT变更管理中的第三方依赖困境与解决之道>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/IT%E5%8F%98%E6%9B%B4%E7%AE%A1%E7%90%86%E4%B8%AD%E7%9A%84%E7%AC%AC%E4%B8%89%E6%96%B9%E4%BE%9D%E8%B5%96%E5%9B%B0%E5%A2%83%E4%B8%8E%E8%A7%A3%E5%86%B3%E4%B9%8B%E9%81%93/]] | ||
| 275 | |||
| 276 | [[2025年ITIL 4 Master认证全攻略:顶级证书的进阶之路>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4ITIL%204%20Master%E8%AE%A4%E8%AF%81%E5%85%A8%E6%94%BB%E7%95%A5%EF%BC%9A%E9%A1%B6%E7%BA%A7%E8%AF%81%E4%B9%A6%E7%9A%84%E8%BF%9B%E9%98%B6%E4%B9%8B%E8%B7%AF/]] | ||
| 277 | |||
| 278 | [[**ITIL 4 实践中的持续交付:自动化发布与部署的流程优化**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%AE%9E%E8%B7%B5%E4%B8%AD%E7%9A%84%E6%8C%81%E7%BB%AD%E4%BA%A4%E4%BB%98%EF%BC%9A%E8%87%AA%E5%8A%A8%E5%8C%96%E5%8F%91%E5%B8%83%E4%B8%8E%E9%83%A8%E7%BD%B2%E7%9A%84%E6%B5%81%E7%A8%8B%E4%BC%98%E5%8C%96/]] | ||
| 279 | |||
| 280 | [[**从三个月到三天:IT服务级别定义的效率革命**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E4%BB%8E%E4%B8%89%E4%B8%AA%E6%9C%88%E5%88%B0%E4%B8%89%E5%A4%A9%EF%BC%9AIT%E6%9C%8D%E5%8A%A1%E7%BA%A7%E5%88%AB%E5%AE%9A%E4%B9%89%E7%9A%84%E6%95%88%E7%8E%87%E9%9D%A9%E5%91%BD/]] | ||
| 281 | |||
| 282 | [[ITIL 4 证书模拟试题含解题分析 -ITIL证书>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E8%AF%81%E4%B9%A6%E6%A8%A1%E6%8B%9F%E8%AF%95%E9%A2%98%E5%90%AB%E8%A7%A3%E9%A2%98%E5%88%86%E6%9E%90%20-ITIL%E8%AF%81%E4%B9%A6/]] | ||
| 283 | |||
| 284 | [[**如何通过不断优化ITIL 4 问题管理来构建更稳健的服务体系**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E5%A6%82%E4%BD%95%E9%80%9A%E8%BF%87%E4%B8%8D%E6%96%AD%E4%BC%98%E5%8C%96ITIL%204%20%E9%97%AE%E9%A2%98%E7%AE%A1%E7%90%86%E6%9D%A5%E6%9E%84%E5%BB%BA%E6%9B%B4%E7%A8%B3%E5%81%A5%E7%9A%84%E6%9C%8D%E5%8A%A1%E4%BD%93%E7%B3%BB/]] | ||
| 285 | |||
| 286 | [[**2025年ITIL4认证考试题型全解析及应答策略**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4ITIL4%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E9%A2%98%E5%9E%8B%E5%85%A8%E8%A7%A3%E6%9E%90%E5%8F%8A%E5%BA%94%E7%AD%94%E7%AD%96%E7%95%A5/]] | ||
| 287 | |||
| 288 | [[**ITIL 4 模拟题库及解题分析**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E6%A8%A1%E6%8B%9F%E9%A2%98%E5%BA%93%E5%8F%8A%E8%A7%A3%E9%A2%98%E5%88%86%E6%9E%90/]] | ||
| 289 | |||
| 290 | [[IT服务改进从想法到落地:打破"议而不决、决而不行"的魔咒>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/IT%E6%9C%8D%E5%8A%A1%E6%94%B9%E8%BF%9B%E4%BB%8E%E6%83%B3%E6%B3%95%E5%88%B0%E8%90%BD%E5%9C%B0%EF%BC%9A%E6%89%93%E7%A0%B4%22%E8%AE%AE%E8%80%8C%E4%B8%8D%E5%86%B3%E3%80%81%E5%86%B3%E8%80%8C%E4%B8%8D%E8%A1%8C%22%E7%9A%84%E9%AD%94%E5%92%92/]] | ||
| 291 | |||
| 292 | [[**如何管理已知错误:优化流程,确保ITIL 4问题闭环**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E5%A6%82%E4%BD%95%E7%AE%A1%E7%90%86%E5%B7%B2%E7%9F%A5%E9%94%99%E8%AF%AF%EF%BC%9A%E4%BC%98%E5%8C%96%E6%B5%81%E7%A8%8B%EF%BC%8C%E7%A1%AE%E4%BF%9DITIL%204%E9%97%AE%E9%A2%98%E9%97%AD%E7%8E%AF/]] | ||
| 293 | |||
| 294 | [[**ITIL 4管理专家MP课程的核心逻辑全景图**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%E7%AE%A1%E7%90%86%E4%B8%93%E5%AE%B6MP%E8%AF%BE%E7%A8%8B%E7%9A%84%E6%A0%B8%E5%BF%83%E9%80%BB%E8%BE%91%E5%85%A8%E6%99%AF%E5%9B%BE/]] |