Wiki源代码☆ ITIL 4服务管理实践(17个)
由 superadmin 于 2024/12/25, 15:37 最后修改
Show last authors
| author | version | line-number | content |
|---|---|---|---|
| 1 | |||
| 2 | |||
| 3 | * ((( | ||
| 4 | ===== [[服务管理实践 - 01 服务台>>url:https://www.itil4hub.cn/bin/view/01%20%E6%9C%8D%E5%8A%A1%E5%8F%B0/]] ===== | ||
| 5 | ))) | ||
| 6 | * ((( | ||
| 7 | ===== [[服务管理实践 - 02 事件>>url:https://www.itil4hub.cn/bin/view/ITIL%204%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%E4%B8%AD%E6%96%87%E7%89%88/]] ===== | ||
| 8 | ))) | ||
| 9 | * ((( | ||
| 10 | ===== [[服务管理实践 - 03 服务请求>>url:https://www.itil4hub.cn/bin/view/03%20%E6%9C%8D%E5%8A%A1%E8%AF%B7%E6%B1%82%E7%AE%A1%E7%90%86/]] ===== | ||
| 11 | ))) | ||
| 12 | * ((( | ||
| 13 | ===== [[服务管理实践 - 04 问题>>url:https://www.itil4hub.cn/bin/view/ITIL%204%20%E9%97%AE%E9%A2%98%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%E6%8C%87%E5%8D%97/]] ===== | ||
| 14 | ))) | ||
| 15 | * ((( | ||
| 16 | ===== [[服务管理实践 - 05 监控和事态>>url:https://www.itil4hub.cn/bin/view/05%20%E7%9B%91%E6%8E%A7%E5%92%8C%E4%BA%8B%E6%80%81%E7%AE%A1%E7%90%86/]] ===== | ||
| 17 | ))) | ||
| 18 | * ((( | ||
| 19 | ===== [[服务管理实践 - 06 变更支持>>url:https://www.itil4hub.cn/bin/view/06%20%E5%8F%98%E6%9B%B4%E4%B8%8E%E6%94%AF%E6%8C%81/]] ===== | ||
| 20 | ))) | ||
| 21 | * ((( | ||
| 22 | ===== [[服务管理实践 - 07 发布>>url:https://www.itil4hub.cn/bin/view/07%20%E5%8F%91%E5%B8%83%E7%AE%A1%E7%90%86/]] ===== | ||
| 23 | ))) | ||
| 24 | * ((( | ||
| 25 | ===== [[服务管理实践 - 08 度量和报告>>url:https://www.itil4hub.cn/bin/view/%E5%BA%A6%E9%87%8F%E5%92%8C%E6%8A%A5%E5%91%8A%E5%AE%9E%E8%B7%B5/]] ===== | ||
| 26 | ))) | ||
| 27 | * ((( | ||
| 28 | ===== [[服务管理实践 - 09 服务配置>>url:https://www.itil4hub.cn/bin/view/09%20%E6%9C%8D%E5%8A%A1%E9%85%8D%E7%BD%AE%E7%AE%A1%E7%90%86/]] ===== | ||
| 29 | ))) | ||
| 30 | * ((( | ||
| 31 | ===== [[服务管理实践 - 10 服务目录>>url:https://www.itil4hub.cn/bin/view/%E6%9C%8D%E5%8A%A1%E7%9B%AE%E5%BD%95%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5/]] ===== | ||
| 32 | ))) | ||
| 33 | * ((( | ||
| 34 | ===== [[服务管理实践 - 11 服务级别>>url:https://www.itil4hub.cn/bin/view/ITIL%204%E6%9C%8D%E5%8A%A1%E7%BA%A7%E5%88%AB%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5/]] ===== | ||
| 35 | ))) | ||
| 36 | * ((( | ||
| 37 | ===== [[服务管理实践 - 12 可用性>>url:https://www.itil4hub.cn/bin/view/ITIL%204%E5%8F%AF%E7%94%A8%E6%80%A7%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%E4%B8%AD%E6%96%87%E7%89%88/]] ===== | ||
| 38 | ))) | ||
| 39 | * ((( | ||
| 40 | ===== [[服务管理实践 - 13 容量和性能>>url:https://www.itil4hub.cn/bin/view/13%20%E5%AE%B9%E9%87%8F%E5%92%8C%E6%80%A7%E8%83%BD%E7%AE%A1%E7%90%86/]] ===== | ||
| 41 | ))) | ||
| 42 | * ((( | ||
| 43 | ===== [[服务管理实践 - 14 服务连续性>>url:https://www.itil4hub.cn/bin/view/14%20%E6%9C%8D%E5%8A%A1%E8%BF%9E%E7%BB%AD%E6%80%A7%E7%AE%A1%E7%90%86/]] ===== | ||
| 44 | ))) | ||
| 45 | * ((( | ||
| 46 | ===== [[服务管理实践 - 19 服务设计>>url:https://www.itil4hub.cn/bin/view/ITIL%204%20%E6%9C%8D%E5%8A%A1%E8%AE%BE%E8%AE%A1%E5%AE%9E%E8%B7%B5%E4%B8%AD%E6%96%87%E7%89%88/]] ===== | ||
| 47 | ))) | ||
| 48 | * ((( | ||
| 49 | ===== [[服务管理实践 - 20 服务验证和测试>>url:https://www.itil4hub.cn/bin/view/ITIL4_%E6%8C%87%E5%AF%BC%E8%AE%A1%E5%88%92%E5%92%8C%E6%94%B9%E8%BF%9BDPI%20%E4%B8%AD%E6%96%87%E7%89%88/]] ===== | ||
| 50 | ))) | ||
| 51 | * ((( | ||
| 52 | ===== [[服务管理实践 - 30 业务分析>>url:https://www.itil4hub.cn/bin/view/%E4%B8%9A%E5%8A%A1%E5%88%86%E6%9E%90%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5/]] ===== | ||
| 53 | ))) | ||
| 54 | * ((( | ||
| 55 | ===== [[服务管理实践 - 31 组织变革>>url:https://www.itil4hub.cn/bin/view/%E7%BB%84%E7%BB%87%E5%8F%98%E9%9D%A9%E7%AE%A1%E7%90%86ITIL%204%E5%AE%9E%E8%B7%B5%E6%8C%87%E5%8D%97/]] ===== | ||
| 56 | ))) |